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Used 2017 Chrysler Pacifica Limited Minivan Review

Consumer reviews

Read what other owners think about the 2017 Chrysler Pacifica Limited Minivan.

5 star(51%)
4 star(18%)
3 star(11%)
2 star(3%)
1 star(17%)
3.8 out of 5 stars
66 reviews

Most helpful consumer reviews

4 out of 5 stars

Stylish and Modern some details need improvement

Ann M., Yonkers, NY, 08/29/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
I wish this minivan has all wheel drive. I don't drive my minivan in the snow as I live on a hill and it cannot navigate it. Otherwise, Sleek Ride! I feel like I am in my own private modern spaceship with beautiful dashboard - all cushy leather and modern controls. It feels luxurious, spa-like. I am just engulfed in massage! Great 360 degree camera - beeps on the side that you are … about to bump into! Rear camera is great because it also shows you your view from above. The most fun is the SELF PARKING! I love putting my hands high up in the air while the car PARKS ITSELF! Then strangers come over to me and ooh and aah! This is great for NYC parking!!! Here are the caveats: 1) NO SPARE TIRE -Chrysler swapped the interior space for spare tire for the vacuum system. I bumped into a curb on a Sunday night - the inflator was not appropriate because tire had a large hole. Needed a flatbed truck to tow it. Now I have to wait THREE DAYS because dealer can't get tire . 2) the vacuum system is a great idea but they need to improve details. Hose was not screwed down properly - so would not stay in place. Dealer is having trouble screwing it down (in the trunk compartment) because of awkward positioning Stowing the vacuum in the second seat side panel is not easy - this needs improvement. 3) seat stowage - the old town and country was much better at this - not so easy and does not stow exactly flat or hidden 4) the feature to kick and the door opens IS NOT AVAILABLE - false advertising
5 out of 5 stars

Only this could pry Mom away from her Sienna

Hate Toyota Stories, Whippany, NJ, 06/17/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
My wife loved her Sienna. Me personally, I hated it but nothing ever broke except the automatic door shutter. I can live with one thing broken on a 100k van used for a day care. Anyway, I just didn't like it. We sold it when we went overseas. When we moved back to the states I got her to buy a Mazda5 for the fuel mileage. Worked fine while we had 2 kids but when we had a 3rd kid it … become close to worthless. There's just no room in it. Not only that, I had to put up with the constant drone of hearing how great the Sienna was. "The Sienna could do this and that and that better.... blah, blah, blah..." It was like listening to fish stories. The inside got bigger and it got even better gas mileage every time she talked about it. So, we went to look for a minivan. I was thinking Odyssey, she was insisting on Sienna. On a whim we went to go look at a T&C, friend has the Dodge version and swears by it. So off we go after looking at the Hondas and Toyotas all day. And there it was. I guess the dealer just got them in. Never even knew what the Pacifica was. Hadn't seen a commercial for it and I don't exactly look for vans or really even care. Looked at a Limited. Wife loved the sunroofs. And the seats. And the storage. And pretty much everything about it. Nice test drive. Rode good, very quiet. Went home that night and talked about our choices. She was dead set on the Pacifica. I about fell out of my chair. After 7 years of listening to the Toyota hype she swapped brands. 2 weeks later I'm still shaking my head. Anyway, we had them find what we wanted in the color we wanted. Took them a day to have it transported to us. We just wanted the safety package with the adaptive cruise and the tow package (and 220amp alternator). I put 10 inch TV/DVD players in myself for $300 vs buying the entertainment package for $999. We've only racked up 1000 miles but I actually love driving it. It really is a great van and very well thought out. It actually does get 28-29 on the highway at 70mph. Didn't expect that. And it is very quiet. Very nice van and we're both really happy. Looking forward to taking a trip in it. Haven't heard a single damn Toyota fish story since we bought it.
3 out of 5 stars

Limited model-Little disappointed

Melissa, Autryville, NC, 09/14/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
I've had my Pacifica for now 2 weeks. I got the limited model with sunroof. First thing I notice is one of the screens on the UConnect is not working. So dealership had to order another one. The second disappointment is the noise coming from the roof. It's very loud and annoying. So I couldn't rate the noise level due to this. Come to find out this is not the only sunroof problem … this dealership has found with the Pacificas. Hope they can figure out and fix this problem. I would hate to know I've paid this much for a vehicle I can't enjoy driving due to this.
5 out of 5 stars

Excellent vehicle!

Scott, Bethlehem, PA, 11/30/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
I'm adding to my original review. I've now owned my Limited for almost 34 months. It continues to perform yeoman's duty as my daily driver to work, people transport to events, and "stuff" hauler on the weekends. In the time since my first review I've replaced the tires, had regular oil changes according to the 10K intervals, replaced 2 windshields (irresponsible winter drivers), and … completed a recall. I changed out the 20" OEM tires (you'll be lucky to get 30-35K) with Goodyear Assurance WeatherReady tires(20"). So far no significant issues, no significant repairs etc etc. I've never been out of service and continue to enjoy my Pacifica...which is about to turn 50,000 miles. I noticed that a Pacifica aced the long term review (C/D?) but is being reported as problematic in a more recent long term review. As usual, I'm reminded of my first listserv/blog on Chrysler products back in the 90's where the original on-line "trolls" would report problems when they didn't even own a car. While I believe it's possible...I find it unlikely that these catastrophic "lemon's" are actual owner's vehicles. I've yet to find a local owner plagued by significant problems. If you like it buy it! I would start by suggesting that readers cast a critical eye toward some of these "reviews"--their validity is questionable. A few things I'd debunk. First, I'm 6'3" and have no trouble getting in and out or finding a comfortable driving position. My Pacifica Limited is my work vehicle and I bought it party due to it's long haul comfort. I find no lack of interior storage. From the center console and door pockets to the glovebox and the empty Stow N Go compartments--there's considerable storage. Someone suggested that there is no discernible difference between the new Pacifica and the former Town and Country. Absolute rubbish--after spending considerable time in a previous gen van I can tell you that the differences are considerable. You'll notice the same sentiment from professional automotive reviews as well. I've accumulated just over 4000 miles in 2 months and performance, fuel economy and ride/handling are excellent. I had questioned getting the 20" wheel and tire package but am pleased with the appearance. They also have no adverse effect on the ride/handling balance. The seats are comfortable in any position and stow quickly when I need to haul materials over people. Controls are fairly intuitive and my gas mileage has been respectable given my driving characteristics. My dealership experience was solid, there have been no problems so far and I'd recommend anyone in the market consider driving a Pacifica.

Edmunds Summary Review of the 2017 Chrysler Pacifica Limited Minivan

Pros & Cons

  • Pro:Easy to transform from people hauler to cargo hauler
  • Pro:Upscale interior
  • Pro:Roomy third-row seat
  • Pro:Many convenience and luxury-based features available
  • Con:Second-row seats aren't as comfortable as those in some rival minivans
  • Con:Nine-speed transmission's occasionally clunky or slow shifts


Full Edmunds Review: 2017 Chrysler Pacifica Minivan

What’s new

The 2017 Chrysler Pacifica is an all-new minivan. In effect, though, it's the replacement for the previous Town & Country minivan, which Chrysler has discontinued.

Vehicle overview

If you've either ridden in or owned a steady flow of Honda Odysseys and Toyota Siennas throughout your life, you are forgiven for thinking that Chrysler minivans have largely existed in a state of perpetual rental fleet mediocrity. While Chrysler was a pioneer of the segment in the '80s, the last couple decades have been a lot more like the rolling equivalent of Cleveland Browns or Wachowski movies after The Matrix. But here comes the 2017 Chrysler Pacifica. It's a new name for a new van, and get ready to reset your expectations.

Chrysler had a crossover wagon/SUV named Pacifica during the mid-2000s, but there's no relation here. Instead, this Pacifica replaces the now discontinued Town & Country minivan. That Chrysler is willing to shelve the name recognition of the familiar T&C is a hint of how different this new Pacifica is. It's built on a new light-yet-strong body structure and is wrapped up with svelte styling and a handsome-looking and well-finished interior.

The Pacifica packs some cool new optional features, too, including a dual-screen rear entertainment system, automatic braking for forward collision mitigation, a built-in vacuum cleaner and an automated parallel and perpendicular parking system. Also interesting is the new Pacifica Hybrid variant. It's the first hybrid minivan on the market (plug-in variant or otherwise) and Chrysler says you can drive it up to 30 miles on pure electric power alone before it switches over to regular gasoline/electric hybrid power.

All of this propels the Pacifica right in the mix as one of top minivans on the market for 2017. Take a test drive and we think you'll be surprised on how closely the Pacifica can match (or even exceed) the look, feel and performance of the segment all-stars, the Odyssey and Sienna, plus the Kia's upstart minivan, the Sedona. It's also competitively priced, often coming in a couple grand lower for a similar mix of features. So, the Cleveland Browns winning the Super Bowl? The Wachowski brothers making a superior Matrix sequel? Clearly, stranger things can happen. Just look at the 2017 Pacifica.

Standard safety equipment for the 2017 Pacifica includes traction and stability control, antilock disc brakes, side curtain airbags, front seat side airbags, driver and front passenger knee airbags, and a rearview camera. The antilock brake system also includes a couple extra features, including periodic brake-rotor drying in rainy conditions and automatically snugging the brake pads to the rotors when the driver abruptly lifts off the gas.

The subscription-based Uconnect Access service includes emergency assistance, remote door locking/unlocking and vehicle location services.

Rear parking sensors, blind-spot monitoring, and rear-cross traffic alert are optional for the LX and Touring (SafetyTec Group package) and standard on all other Pacificas. If you're backing up in a Pacifica, the rear parking sensors have automatic low-speed braking functionality that can be applied when an object is detected and the driver takes no action.

The optional Advanced SafetyTec Group package is optional for the Touring-L Plus and Limited and includes automatic wipers, automatic high-beam headlight control, lane departure warning, lane departure intervention, forward collision warning, forward collision mitigation with automatic braking, adaptive cruise control, a 360-degree top-down camera system and an automated parking system (parallel and perpendicular).

In an Edmunds simulated panic stop, the Pacifica slowed from 60 mph to zero in 119 feet, a shorter-than-average stopping distance for a minivan.

2017 Chrysler Pacifica models

The Chrysler Pacifica minivan comes in five trim levels: LX, Touring, Touring-L, Touring-L Plus and Limited. The Pacifica Hybrid will be sold in Premium and Platinum trims, but check back later for complete information on the Hybrid.

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Starting things off is the Pacifica LX with 17-inch alloy wheels, LED daytime running lights, heated mirrors, remote locking and unlocking, push-button ignition, seven-passenger seating, folding/collapsible second-row Stow 'n Go seats, a 60/40-split folding third-row seat, an eight-way power driver seat (with four-way power lumbar), three-zone climate control, a tilt-and-telescopic steering wheel, an electric parking brake, a 5-inch center touchscreen display, a rearview camera, Bluetooth, voice commands, Uconnect Access and a six-speaker sound system with a USB and auxiliary inputs.

Moving up to the Touring gets you those features plus power-sliding rear doors, automatic headlights, keyless entry and ignition, and satellite radio.

The midgrade Touring-L adds on a power liftgate, roof rails, fancier exterior trim, foglights, remote engine start, rear parking sensors, blind-spot monitoring, rear-cross traffic alert, LED taillights, a security alarm, automatic climate control (three-zone), leather seating, heated front seats, second- and third-row sunshades and added storage for the first-row floor console.

You get even more with the Touring-L Plus. Its features include the above plus upgraded headlights, an eight-way power front passenger seat, an upgraded driver information display, an auto-dimming rearview mirror, ambient interior lighting, a heated steering wheel, heated second-row seats, upgraded upholstery, an 8.4-inch touchscreen, a 13-speaker sound system and a second-row rear entertainment system with dual 10-inch touchscreens, a Blu-ray player, a 115-volt power outlet, and additional USB and HDMI inputs.

Finally, there's the Limited. The entertainment system is optional here but otherwise it has all of the above plus 18-inch wheels, hands-free liftgate and sliding door functionality, two sunroofs (panoramic for the first two rows and an additional fixed sunroof above the third row), xenon headlights, LED foglights and power-folding mirrors. On the inside you get driver-seat memory settings, upgraded interior ambient interior lighting, a navigation system, upgraded leather upholstery, ventilated front seats, an in-vehicle vacuum cleaner and power-folding functionality for the third-row seat.

Many of the features of the upper trim levels can be added to the lower trim levels as options. Other major options include 20-inch wheels, a removable center second-row seat (boosting passenger capacity to eight), a 20-speaker Harman Kardon sound system and a tow package.

Every 2017 Chrysler Pacifica comes standard with a 3.6-liter V6 that develops 287 horsepower and 262 pound-feet of torque. That power is sent to the front wheels through a nine-speed automatic transmission. Automatic engine stop-start functionality (to help save gas when you're not moving at stoplights, for instance) will be added midway through the model year.

In Edmunds performance testing, the Pacifica accelerated from zero to 60 mph in 7.7 seconds, a few tenths quicker than rivals. EPA-estimated fuel economy checks in at 22 mpg combined (18 city/28 highway). This is an average number for the minivan segment.

Properly equipped, the regular Pacifica can tow up to 3,600 pounds.

Driving

The 2017 Pacific boasts an agreeably smooth and quiet ride, even with the larger 20-inch wheels specified. Whether you're driving around town or heading out for a weeklong road trip, the Pacifica will keep you and your passengers comfortable. It's also impressively quiet at highway speeds thanks to minimal amounts of wind, road and engine noise. The steering wheel is well-weighted, but road feedback is totally nonexistent. There's not much body roll around turns, so passengers won't feel nauseated while the van climbs steep mountain grades.

The V6 feels strong off the line, provided you push the accelerator pedal far enough to prevent the nine-speed transmission from upshifting. Although we aren't fans of this transmission in other applications (notably, the Acura TLX and Jeep Renegade), it behaves better here. The transmission still climbs into high gears quickly and is hesitant to downshift when you need more power, but upshifts aren't as herky-jerky as in those other cars.

Interior

Spending time in the old Town & Country minivan is a bit like hanging out at the Smithsonian's Air and Space Museum — lots of neat stuff to play with, but a dated vibe is unavoidable. For the new Pacifica, you're taking a trip to Los Angeles' new Broad museum. The Pacifica's dashboard has a modern and flowing look that's topped off by the new metallic rotary gear selector knob that looks and feels more upscale than the typical stubby minivan shifter.

Chrysler has also adopted the more open feel of the Odyssey and Sienna by taking out the T&C's traditional center console and instead going with an open floor between the driver and passenger. This creates more available storage for your various personal effects, and the Pacifica now rivals the Odyssey for best mix of cubbies, slots and bins. Interior material quality is high, and the controls have a solid feel to them. Overall, the Pacifica looks and feels impressively upscale inside.

The Pacifica also packs Chrysler's latest tech hardware. If you can, get the 8.4-inch Uconnect touchscreen. Uconnect is one of our favorite infotainment systems because of its crisp and clear graphics, quick processing and easy-to-use nature. If you do a lot of road trips with your kids, you'll enjoy opting for the new Uconnect Theater rear entertainment system. Besides having Blu-ray disc playback for the two 10-inch touchscreens mounted in the back of the front seats, the system also includes the ability to individually input various devices (smartphones, gaming consoles) and has a few built-in apps and games as well.

One thing carried over from last year are the useful folding/collapsible second-row captain chair seats, which Chrysler calls Stow 'n Go. If you frequently need to switch from carrying people to hauling cargo, they are invaluable. Without much effort, you can individually fold the second-row seats and then store them in under-floor compartments (which can also be used for storage if you've got the seats deployed). The only downside to these seats is that they're not quite as adjustable or comfortable as the second-row seats in rival minivans, nor can you get them as high-end lounge-style chairs as you can in those vans.

A new addition this year is an available center seat that boosts the Pacifica's passenger count to eight. It's removable, but there's no under-floor storage for this seat, however. In the way back is the class-typical 60/40-split third-row seat. It's more comfortable for adults than the old T&C's seat, though, and we think the Pacifica now has the most supportive and comfy seat in its class.

If you've got child safety seats installed in the second-row seats, getting to the third row is easier this year. Passengers can still use the center isle between the seats, but there's also a second-row seat tilt feature that allows you to tip those Stow 'n Go seats forward without having to remove the safety seats.

When you don't need the third-row seat, you can fold it down into a rear storage area. Power operation is an exclusive feature of the Limited trim level; just push a button and the individual seat sections can be raised or lowered in about 17 seconds.

Behind the third-row seats, the Pacifica offers 32.3 cubic feet of luggage space. Fold those seats down and 87.5 cubic feet becomes available. Maximum cargo capacity is 140.5 cubes. These capacities are typical for the latest batch of minivans.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2017 Chrysler Pacifica in Ohio is:

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