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Used 2011 Cadillac SRX Base SUV Review

Consumer reviews

Read what other owners think about the 2011 Cadillac SRX Base SUV.

5 star(40%)
4 star(20%)
3 star(20%)
2 star(20%)
1 star(0%)
3.8 out of 5 stars
5 reviews

Most helpful consumer reviews

5 out of 5 stars

Love this Caddy!

CaddyLove, Conroe, TX, 08/08/2015
2011 Cadillac SRX 4dr SUV (3.0L 6cyl 6A)
I've owned my 2011 SRX Luxury since May 2011. Regretfully, I will be selling it soon. I have loved this crossover and have never had any issues. Aside from a few minor recalls, this vehicle has been virtually maintenance-free! I have to admit that after 4.5 years I have racked up a meager 33,000 miles (mostly city driving), but have had the opportunity to take it for a couple of long … road trips. Except for sluggish acceleration, it drives like a dream. I have the pop-up Nav screen and the sound system is awesome! The interior is beautiful and the ambient lighting (at night) is a nice touch. The seats are comfortable and the ride is very smooth. My major complaint is the lack of room in the back seats. We have a massive car seat for my son, which only works in the middle of the backseat. With another on the way, it has come time to get a larger vehicle. If it weren't for needing more room, I'd drive this until the wheels fell off, which I'm sure would be a very long time from now at the rate we're going! One thing I think could be improved is the vents...I live in Houston, Texas and the summers here are brutal. I'm sure it didn't help that I picked a black SRX with charcoal interior...but the A/C system was a little too slow to cool the vehicle some days. I ended up using the Onstar remote start feature a lot to get the car going and cooled off early. All in all, I would definitely recommend this Caddy and I would consider buying one again (once the kids are older and in smaller booster seats)!
5 out of 5 stars

love my Cadillac SRX

misty47, Houston, TX, 12/30/2011
2011 Cadillac SRX 4dr SUV (3.0L 6cyl 6A)
I love my Cadillac SRX still -after having it six months. After test driving all the Chevy, Kia, Honda, GMC, Buick, Nissan, Hyundia, Toyota cars and SUVs, I liked the SRX the best. I bought it because they have the mainteance free for 4 years or 50,000 miles. Free oil changes, tire rotation etc. It has the 6 cyl which has plenty of power to get on freeways.
2 out of 5 stars

don't buy this year make and model of cadillac

Craig, Palmdale, CA, 07/21/2015
2011 Cadillac SRX 4dr SUV (3.0L 6cyl 6A)
the car shutters when driving slow, the dealer says its a design char. I call it a flaw and I have never had a car that shuttered when you turned the wheel. well let me take that back. I have but I replaced the power steering unit and I fixed it. I have a 2004 cts drives like a dream still. this car sucks. I just bought it and I cant believe this new steering unit is not powerfull … enough to turn the wheels. I drive underground a lot to park the car and it shutters. I mean really. its a Cadillac it should be up to min. of industry standards if not exceed them. Hell I could of bought a Honda and not had this much trouble. I cant believe the dealer knows bout the steering and still sold me the car. they saw me coming. why not fix it for good then sell the car. not just pawn it off on another customer. Cadillac should not do that. Im frustrated the dealer wont help me. Im afraid im going to have to get legal help. the transmition geezh. it revs too high then when it shifts it gives you whiplash. it underpowered a poorly designed car. its a lemon. they wont admit it. don't buy this make and model get a cts instead.or if you want to get a suv buy anything else and certainly not this make and year. one nice thing about the car.... the sound system.. Period.
3 out of 5 stars

Major Drain tube issues

Leah, Lawrenceburg, KY, 11/10/2018
2011 Cadillac SRX 4dr SUV (3.0L 6cyl 6A)
I absolutely love the look of my 2011. I love the leather interior and entertainment features of this car. I also love the panoramic sun roof but the drain tubes are a BIG ISSUE and COSTLY FIX! These cars are known to have drain tube issues. The tubes stop up and cause the interior floorboards to get soaking wet. The car smells and the trunk fills with water which in turn burns out … the lift gate module to burn out. Weve had to replace the module and now have to take it to the dealership to get reprogrammed. Also we have to replace all the drain tubes in the car now to secure that this hopefully will not happen again. SO.... before purchasing this car please research this issue that is KNOWN to happen to the Caddy SRX, All in all I do love my caddy but this is quite costly and insurance does not cover this problem and the dealership will not make it right even tho this is a common problem with this car.

Edmunds Summary Review of the 2011 Cadillac SRX Base SUV

Pros & Cons

  • Pro:Abundant features, capable handling, classy cabin design, smart infotainment interface.
  • Con:Limited backseat headroom, overmatched base V6, turbo engine only available on loaded models, compromised visibility.


Full Edmunds Review: 2011 Cadillac SRX SUV

What’s new

The Cadillac SRX carries over unchanged for 2011.

Edmunds says

The 2011 Cadillac SRX is an appealing luxury crossover, but it has too many drawbacks to earn a full recommendation.

Vehicle overview

The Cadillac SRX has been a runaway success for General Motors since it was redesigned last year, quickly becoming the best-selling vehicle in the growing compact luxury crossover class. No doubt buyers have been attracted to its compelling, unmistakably Cadillac styling and lengthy list of available equipment. However, there are some significant issues with the 2011 Cadillac SRX that should give you pause before joining the masses.

For one, the SRX is fat. It weighs between 200 and 300 pounds more than most of its competitors. It's even heavier than the larger Lexus RX 350. As such, the SRX's 265-horsepower V6, which lines up to those others' engines on paper, is overburdened by this luxury crossover's excessive weight. It also suffers from conservative transmission tuning and a lack of torque, both of which make the SRX feel sluggish when passing or moving away from a stop.

The optional 300-hp turbocharged V6 also has to battle the bulge. It at least offers noticeably more grunt than the base engine, but the SRX Turbo is only available in fully loaded Performance or Premium guises, which cost about $50,000. That's OK if you're interested in getting every SRX feature Cadillac offers, but if you'd like something a little more modest in price, you'll have to settle for an overwhelmed base engine.

Another issue concerns the backseat. While legroom is generous, headroom is notably cramped for even average-height passengers because of the panoramic sunroof that's standard on all but the base SRX. This is a shame since the SRX has otherwise one of the most inviting, well-equipped and nicely detailed cabins in the class. The seats are more comfortable than those in Cadillac's CTS sport sedan, and there are a few features, like ventilated front seats, that are unavailable on its rivals.

In total, the 2011 Cadillac SRX is an appealing compact luxury crossover as long as you can live with its insufficient performance and compromised backseat. But that seems like a lot to give up. The 2011 Audi Q5, 2011 BMW X3, 2011 Mercedes-Benz GLK350 and 2011 Volvo XC60 are better in many ways, and they typically don't come with a price penalty when similarly equipped. The SRX has managed to be a sales leader in spite of its need to join the "Biggest Loser." If it would just drop a few hundred pounds, there's a good chance it could become a true class leader as well.

2011 Cadillac SRX models

The 2011 Cadillac SRX is a compact luxury crossover SUV available in six trim levels: Base, Luxury, Performance, Premium, Turbo Performance and Turbo Premium.

The base SRX comes standard with 18-inch wheels, roof rails, automatic headlights, an eight-way power driver seat, a tilt-and-telescoping steering wheel, dual-zone automatic climate control, leatherette premium vinyl upholstery, OnStar and an eight-speaker Bose stereo with CD player, auxiliary audio jack and satellite radio.

The SRX Luxury adds front and rear parking sensors, power-folding and driver-side-dimming mirrors, automatic wipers, keyless ignition/entry, a power tailgate with adjustable maximum height, a panoramic sunroof, remote engine start, driver memory functions, power-adjustable pedals, heated front seats with eight-way power passenger adjustment, leather upholstery, an auto-dimming rearview mirror, a cargo management system, interior accent lighting, wood trim, Bluetooth and a rearview camera.

The SRX Performance adds 20-inch wheels, adaptive xenon headlights, foglamps, adaptive suspension dampers, a voice-activated navigation system with real-time traffic, and a 10-speaker Bose surround-sound system with iPod/USB interface and digital music storage. The navigation and surround-sound system are available together in a package for the Luxury trim. The top-shelf SRX Premium gains tri-zone climate control, ventilated front seats, heated rear seats and rear seat audio controls.

The Turbo versions of the Performance and Premium are identical save for their turbocharged engine. A rear-seat DVD entertainment system with dual seat-mounted screens is optional on all trims but the base SRX.

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Performance & mpg

The 2011 Cadillac SRX comes standard with a 3.0-liter V6 that produces 265 hp and 223 pound-feet of torque. A six-speed automatic is the only available transmission. Front-wheel drive is standard and all-wheel drive optional on all but the base SRX. While its horsepower would seem to be competitive in its class, the V6 is overtaxed by the SRX's higher than average weight. As such, a front-drive SRX takes 8.2 seconds to get from zero to 60 mph -- about a second slower than all-wheel-drive competitors. However, fuel economy is respectable, with an estimated 18 mpg city/25 mpg highway and 21 mpg combined for the front-wheel-drive model, and 17/23/19 with all-wheel drive.

Stepping up to the Turbo model gets you a turbocharged 2.8-liter V6 good for 300 hp and 295 lb-ft of torque. All-wheel drive and a six-speed auto are standard, though the latter is noticeably more responsive than it is with the base V6 and features a special Eco mode. Despite boasting more power than nearly everything in its class, the SRX Turbo posts a disappointing 0-60 time of 8 seconds. Fuel economy estimates stand at 15/22/18 mpg, which is average for the segment.

Safety

The 2011 Cadillac SRX comes standard with antilock disc brakes, stability and traction control, front seat side airbags, side curtain airbags and OnStar. In Edmunds brake testing, an SRX Luxury Collection with 18-inch wheels came to a stop from 60 mph in a longer-than-average 128 feet. An SRX Turbo with 20-inch wheels was essentially no different.

In government crash tests, the SRX scored a perfect five stars in front impact testing for driver protection and side protection. It got four stars for front impact passenger protection. In Insurance Institute for Highway Safety Testing, the SRX received the top crash rating of "Good" in the frontal-offset, side and roof strength tests.

Driving

The standard 3.0-liter V6 lacks the kind of juice required to contend with the SRX's hefty curb weight, and the base six-speed automatic's eager upshifts and sluggish downshifts don't help matters. The turbocharged 2.8-liter V6 and its more responsive transmission are significant improvements, but really all they do is make the SRX class-competitive.

In other respects, the 2011 Cadillac SRX is a commendable luxury crossover. Steering response is sharp and the SRX handles much better than you'd expect a Cadillac SUV to. The ride is comfortable over regular pavement, but it gets busy for a luxury vehicle when the road gets a bit rough. Another downside is the SRX's thick roof pillars, which compromise front and rear visibility.

Interior

The SRX's interior is its single most appealing aspect. Picking up where the CTS sedan's ground-breaking (for Cadillac) interior left off, the SRX dashboard layout features high-quality materials, solid build quality and an attractive design.

When equipped with the navigation system, the large touchscreen elegantly rises out of the dashboard and features smart controls and menus for the myriad infotainment functions. It's one of the better electronics integration systems on the market. However, the center stack buttons are flush mounted to each other and can be hard to distinguish at a glance. The audio controls (whether with or without the navigation system) can also be a bit of a reach.

All but the base SRX comes standard with a panoramic sunroof, which gives the cabin an airy feel, but it also significantly reduces rear seat headroom. Taller passengers will need to slouch, and even those of average height will find themselves uncomfortably close to the roof. Cadillac put a lot of thought into the cargo area, however -- the power tailgate (standard on all but the base SRX) has a two-position height setting so the tailgate won't whack low garage ceilings, and the nifty U-ring track in the cargo floor allows a fence to be erected to contain fragile cargo. Maximum cargo capacity is an average 61 cubic feet, but there is a useful 30 cubic feet behind the rear seats.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2011 Cadillac SRX in Florida is:

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