Wanted a large luxury car and chose the 7 Series BMW. Loved the ride, handling and overall performance. The suspension recall was my initiation of what was to come. Next, they replaced the cam shaft (no charge), tire monitors were replaced, but the worst and ongoing problem is the driver's door refuses to close. Imagine paying 85K for a car and you have to rope the door shut so you can drive it to the dealership, lol. Lastly, my experience in the car wash when the flood was delivered to the front passenger seat floor. I thought I left the window open, but no, there was a flaw at the base of the windshield. I won't be buying another BMW product if they can't get this car right.
The luxury features, handling, acceleration, steering input and responsiveness. Really is the most maneuverable large vehicle I have ever driven.
They really have to get the details right. It is insulting to have such a nice car be so unreliable. At this level, the manufacturer has not provided the ownership experience expected (and I am not that demanding) of a "high-end" luxury automobile. BMW comes up short in my experience
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.