Used 2017 Volvo XC90 Consumer Reviews
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My 2016 XC90, 2018 XC90, 2018 S90 Plug-In Hybrids
Lynn, 09/25/2017
updated 07/11/2018
2017 Volvo XC90 T8 R-Design Twin Engine Plug-In Hybrid 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric hybrid 8A)
15 of 19 people found this review helpful
My first indication of problems to come was the check engine light was on when I purchased the car. It took two days to resolve originally and then it recurred several more times, which required a visit to Volvo each time. I have a love/hate relationship with this vehicle. I love, love, love the interior design and features. There is great mood lighting, an excellent sound system, comfortable seats, classy styling, touch screen, AUTO PILOT (the best thing ever in Southern California traffic - I'll never buy a car without this feature again), parallel parking assist, second row seat adjustment for larger/smaller passenger leg room and much more. Twice my car auto braked and likely saved me from accident, so thank you Volvo, but many other times as I am driving in a residential street it dings loudly with an orange bar code. It falsely alerts me and sometimes even breaks slightly, that I am going to hit a parked car that I am no where near. It scares me each time it does this. My moon roof poured water in the second row of my car when I took it to the Costco car wash. This fix (replacing the moonroof and making adjustments) took about a week. I have had multiple issues with temperature control systems, both requiring extended visits (about a week each time) at the service shop, while they ordered parts and made repairs. My seat belts, seats or whatever squeaks as I am driving down the road. It's like nails on a chalkboard. I've been in several times for this and now I just give him. My quiet Volvo riding experiencing now has me twitching at the sounds. I have continuous issues pumping gas (they made a repair for a check engine light on a fuel related issue, just not this issue) where the pump clicks off and I cannot tell if my tank is full. I'm scared to keep pumping as gas will spill out, so I stop and fill up at another gas station or another occasion. Volvo offered to buy my car back and it has been a very smooth process, so much so, that I will be purchasing a 2018 XC90 Plug-in Hybrid. I am hoping they have worked out some of the glitches. Fingers-crossed... Update, 1/8/18!!! I have been in my new 2018 Volvo XC90 Plug-in Hybrid Inscription for several months and I reached 3,400 miles before my check engine light came on. What a huge disappointment! As luck would have it, my thermostat needs replacing (a 3-5 day repair estimate). This is EXACTLY the same issue as on my 2016 XC90 Plug-in Hybrid. You can’t make this stuff up! Buyer beware of the mechanic/computer problems on this car. They are real! My service advisor told me that they haven’t seen this issue on other 2018 models yet (I am one of the first buyers in my location of this model year). Update: June 2018, 2018 XC90 - Suspension needed work at about 10,000 miles. Update: 7/11/18 2018 S90 Plug-in Hybrid - Our family also purchased a new 2018 S90 Plug-In Hybrid a few months ago. At approximately 4000 miles the check engine light came on causing a fix to the you guessed it!!! The temperature control system... The car died again after the repair, literally, requiring it to be towed to the local dealership. It took several weeks for all of these repairs while the very nice local service shop waited for return calls and updates from Sweden. With the time change, this is an extremely inefficient business model resulting in multiple day repairs (often weeks with the plug-in hybrids). We have now owned three of them, so all three have had problems with the temperature control systems.
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Safety and Technology is amazing!
Kevin H, 10/11/2017
2017 Volvo XC90 T5 Momentum 4dr SUV (2.0L 4cyl Turbo 8A)
4 of 4 people found this review helpful
We leased this car because is has more leg room in the rear seat than compared to most large suv's in this price range. The technology is amazing! The autopilot system actually drives the car for you...gas, brake and steering!
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2017 Volvo XC90 for sale near you
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Just bought a used 2017
Luv2travel , 06/12/2020
2017 Volvo XC90 T6 Momentum 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
4 of 4 people found this review helpful
I absolutely love this car. I picked one up that just came off of a lease. The car drives beautifully and is really sexy. My wife tried stealing it from me. The only issues I would say are that you need to get the supercharged T6 engine. The gas mileage isn’t great but I’m coming from a Jeep GC to this... so it’s a push.
one year of ownership
Greg, 05/18/2017
updated 05/18/2018
2017 Volvo XC90 T6 Momentum 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
30 of 41 people found this review helpful
I really wanted this car. I really expected it to be all I wanted in a SUV, stylish, comfortable, technologically advanced, with a semi-auto pilot function and reliable. All my expectations were and still not fulfilled. The car manifested noise level higher than normal since the beginning. Noise from the outside plus a cabin not soundproofed like competitors. The electronics promised wonders but delivered nightmares. The car main and driver screens continuously black out and takes forever to reboot. Once you start the car it takes longer than usual for the system to load, you cannot even engage the reverse right away and expect to see the camera: you have to waaiiiiiit. And the service says that is normal. Absurd. the semi autonomous driving is no better than the rest of the car. If and when it engages you might expect it to stop working without any warning. The handling and engine are up to par with the rest of the car: rubbish! I do not want this to get too long, so I will just conclude saying that the customer service is useless as the car itself. If you are in the market for this segment go with anything else but this car, it is plenty of great alternatives and I regret my purchase everyday.
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Buyers Be Very Aware!!
JT, 09/17/2017
2017 Volvo XC90 T6 Momentum 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
25 of 35 people found this review helpful
Oh, were do I start? I will keep this short. DO NOT buy a new model year Volvo XC90. Our first 2016 XC90 was in the shop more than we drove it. Volvo ended up buying it back from us. The problems are too many to list, but range from dashboard and info screens going dark (while driving), auto park feature wanting to engage when stopped at a stop light, exhaust noises during acceleration, AC not working properly from time to time, the $2,600 B&W sound system who's speaker grills rattle more than anyone should tolerate and driver profile settings not working/syncing with the key fobs, acceleration is jerky and anything but smooth (we have the Polestar performance chip installed) and various infotainment glitches. Now the kicker, Volvo wanted to keep us "in the family" and worked a deal to get us a new 2017. LOL, this one has the same issues and has been in the shop 5 more times, with one of those service appts lasting 4 weeks. Also, it gets terrible gas mileage (15 mpg city-20 mpg hwy) and the ride is so stiff it’s worse than driving my BMW with the sports suspension pkg. You feel EVERY bump and crack and not in a good way. The whole driving experience is like a twitchy, nervous gazelle before a lion feeding frenzy. Don’t believe all the reviews that paint a glorious picture after driving this SUV for a few hours. The designers, engineers and Volvo management should be ashamed of the car they approved and built I wish we would have walked away after the first one was returned. Now I see why the original Volvo company went bankrupt. Never Again
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