Used 2023 Volvo XC60 Consumer Reviews
Used XC60 for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
XC60 PHEV (Recharge) (2023) Really wonderful
Volvo Owner, 03/02/2025
2023 Volvo XC60 Recharge T8 Plus Bright 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
0 of 0 people found this review helpful
First thing: I also drive a BMW X3 and a Lexus RX 350L (AWD). It is around the X3 in size but is more luxurious to me. Contrary to the salesperson's estimate of up to 50 miles a charge, the XC60 PHEV 2023 that I drive gets an average of 42 miles on "pure" electric, according to the dashboard reading after a charge. This is around 7 more miles than what is quoted in official ratings. I do not drive conservatively or use the "B" drive mode - which is annoying to me. If all you do is drive to work and the local stores on a typical day, your biggest worry is should you intentionally burn off the gas after a few months. The automatic switching from electric to all gas is seamless, if a bit noisy. Note: some customers do not love the noise of the gas mode. Try renting a 4Runner for the first time and see how you like the drive quality for comparison. Everyone I have spoken to who works for Volvo and has had the opportunity to drive one from home to work for more than a week (managers, employees) loves it. Second, you don't need to pay Volvo for a $1200 home charger, just install a basic 240 plug in the garage (I paid around $200 to an electrician). The SUV comes standard with all the cords and plugs already (probably around $600 OEM). Any electric charging station away from the house has a cord so you do not need to ever bring it with you when you drive. I heard from the Service department the other day that you can charge level 3 at Tesla charging stations now with an adaptor, but i did not verify that. the point of this type of vehicle is you do not need to have EV anxiety. The vehicle gas gauge is very cool and says it can go around 600 miles on gas when full. The hybrid mode probably gets 28 miles to the gallon, the gas only" "power mode" might get 16 and is a bit noisy. Just run it in hybrid or all electric mode. The power for me is good, better than the Lexus which is like driving a couch and less tight than the BMW. I prefer driving the Volvo over any other vehicle I owned previously, which includes Ford SUV's, Jeeps Cherokee and Toyota GX and LX's. Volvo's are not inexpensive, but neither is anything decent these days. Your get three years free service, which is nice. I will buy another one, which is the best recommendation IMO.
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
poor quality and poor executive response to concer
BlameCanada, 06/05/2024
2023 Volvo XC60 B5 Core 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
0 of 3 people found this review helpful
I thought Volvo was synonymous with quality and customer service. It turns out that I was sadly mistaken. While helping someone practice for their license, the passenger side mirror hit another car’s mirror at very low speed. The other car’s mirror had not a scratch but, inside the Volvo mirror, a piece of hard plastic that helps anchor the mirror snapped. The mirror worked fine in every way other than it was loose on it’s mooring I approached my volvo dealer for a repair. Apparently fixing this seemingly small problem required replacing the entire mirror and was $1300. I went to a different dealer and they quoted $900 for the same work Shocked by the poor quality of the mirror and extortionate repair price, I wrote to Volvo executives and received a response from someone called Taj. At first, I was mollified that Taj offered a 30% rebate on the repair by submitting the receipt of the invoice. I did as instructed and did receive a cheque. Except, contrary to the 30% Taj had clearly stated in his message, it turns out the rebate was only for parts... so effectively 15%. I wrote to Taj again. At first, no response (did he realize his error and was hoping I would not follow up?). A couple of weeks later, I sent a reminder. Taj responded rather rudely that “we do not reimburse the rebate on our end “ So, to recap - Poorly engineered mirror where a rigid plastic part snaps easily at light contact - Very high repair costs for something seemingly minor - A misleading offer of 30% rebate as compensation which turned out to be closer to 15% - An unresponsive and somewhat rude executive office contact So, no, Volvo’s reputation for quality and customer service is hollow and, while we like the car, we do not recommend buying one
2023 Volvo XC60 for sale near you
3 of 28 listings
- B5 Plus Bright 4dr SUVMSRP: $30,998In-stock online
- B5 Plus Bright 4dr SUVMSRP: $33,246In-stock online
- B5 Core 4dr SUVMSRP: $27,998In-stock online
See all 28 listings
