Used 2023 Volvo XC60 Consumer Reviews
Used XC60 for sale
buy it at your own peril
Peter, 05/30/2023
2023 Volvo XC60 Recharge T8 Plus Dark 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
63 of 66 people found this review helpful
Volvo cars have left me disappointed when it comes to reliability. Unfortunately, their service and customer care only add to the frustration and make you question your decision to buy a Volvo. Let me share my personal experience, and you can be the judge. One chilly morning in mid-December, my new XC60 Recharge unexpectedly shut down for no apparent reason. After reporting the issue, it took roadside assistance a whopping 12 hours to arrive. Imagine being stuck in the middle of nowhere for that long. When they finally showed up, they attempted various fixes but to no avail. Ultimately, they had to tow my car to the service center where I initially purchased it. To my dismay, the service center neglected my car for the first four days without even offering a loaner vehicle, despite my repeated requests. This was quite disheartening considering they had claimed to be a premium brand when I purchased the car. In reality, their service fell short and felt more like a budget option. After spending over a week in the service center, I was finally asked to pick up my car. However, my happiness quickly turned into disappointment when the dashboard started showing errors within 10 minutes of driving. I had to return the car the very next day for further repairs. As of my latest update on January 31, 2023, my car is still in service for the third time in the past 45 days. In fact, during the last 45 days, I have only had my car with me for a mere 3 days; the rest of the time, it has been at Palo Alto Volvo Service. Please do not assume that my case is an isolated incident. If you visit Twitter and search for tweets about Volvocars, you'll find numerous similar experiences shared by others. It's disheartening to see a brand with such potential fall short in terms of reliability and customer support.
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NOT HAPPY
Bobbi Birney, 01/30/2023
2023 Volvo XC60 B5 Core 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
43 of 46 people found this review helpful
Not a good start. Computer problems. Had no heat in the car, had no radio....now I have no wipers. They kept saying the car has glitches. ALOT OF THEM TOO !!! Back to the dealer because the person in the ceiling that I push a button for ALL THE TIME can't help me. So here goes again. Back in my jeep it is at least thays reliable. UGH
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2023 Volvo XC60 for sale near you
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- B5 Plus Dark 4dr SUVMSRP: $32,895In-stock online
- B5 Plus Bright 4dr SUVMSRP: $28,999In-stock online
- B5 Plus Bright 4dr SUVMSRP: $31,590In-stock online
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Amazing Car! Absolutely love our 202 XC60 Recharge
Nick A., 08/22/2023
2023 Volvo XC60 T8 Polestar Engineered 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
10 of 10 people found this review helpful
We recently leased a new 2023 XC60 Recharge and could not be happier. Best vehicle we ever owned which includes BMW X5 and Mercedes GLA. XC60 is elegant and sophisticated and rides so smoothly. Power is incredible as well. Highly recommend!
Excellent last car before full electric.
XC60 Extended Owner, 01/01/2023
2023 Volvo XC60 Recharge T8 Ultimate Bright 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
21 of 23 people found this review helpful
Fantastic car, comfortable, powerful, excellent on rough roads and long road trips. Love the OTA updates and the additional features they’ve brought to the car. We live in a place with tons of snow and rain throughout the year and this thing eats it all up like it’s nothing. Not sure where all the claims of electrical and mechanical complaints are coming from but I’ve got 5600+ miles on the extended range edition so far without a single issue. Love the Android auto system, generally just yell at Google to do something like play music, makes call, adjust the seat or wheel heating, find something on the navigation and it just works. I’ve owned a 2011 V50, a 2016 XC70, a 2019 XC40, and now this XC60 and not had a SINGLE mechanical or electrical issue with any of them. Put well over 80k on each and 210 on the V50 and they all kept going strong. I’ll consider the Polestar 3 only because it’s basically a Volvo and I don’t need all the seats in the EX90. Elegant, powerful, and reliable. Couldn’t ask for more except a better charging infrastructure in condo buildings…
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Bye, Bye German SUVs!
Diane, 10/16/2023
2023 Volvo XC60 Recharge T8 Ultimate Bright 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
15 of 16 people found this review helpful
I bought a 2023 XC60 plug-in hybrid (Recharge) three months ago and will never look at another BMW, AUDI, VW or Mercedes Benz. It helps that my husband and I are longtime users of Google products; we are completely at home asking google to change the heat, fan, radio station, find a destination or play a tune from youtube music! Our hands never leave the steering wheel. In the three months I've had the car, I have only filled it once at a gas station thanks to the 43 miles of EV range we get. Sometimes it's 47 miles in warmer New England weather. Recharge vehicles come with two types of wall chargers, but we use the 220 exclusively and get a full charge in 5 hours. Fortunately we have a garage! Yes, they're expensive, but it feels like this might be a 'forever' car for this 70+ year old in CT.