Used 2022 Volvo XC60 Consumer Reviews
Used XC60 for sale
Runaway car
Pat Harrington, 02/21/2024
2022 Volvo XC60 Recharge Plug-In Hybrid T8 Inscription Extended Range 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
1 of 1 people found this review helpful
With only 6800 mi on our new car, the car has tried to hurt us twice. In Jan 2024, pulling into a parking space, the car revved up by itself driving us over an embankment, planting the car in a snowdrift. Dealer couldn't find a problem. Feb 17, 2024, the car revved up and nearly slammed us into a brick building. I filed a NHTSA complaint and also one with Volvo Hdqtrs. Neither dealer or Volvo know how to solve this. Our 1st and last Volvo.
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PURCHASED A HEADACHE
Chuck Doud, 02/19/2024
2022 Volvo XC60 B5 Inscription 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
1 of 1 people found this review helpful
Loved the appearance and comfort of the car. After numerous issues with the infotainment system, up to and including shutting down the car, I took a $ hit and traded the car in on a different brand.
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Abysmal reliability, avoid at all costs
Carlos McIntyre, 12/23/2023
2022 Volvo XC60 Recharge Plug-In Hybrid T8 R-Design Extended Range 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
1 of 1 people found this review helpful
I’ve owned this vehicle for a year and a half. It spent two weeks at the dealership about a month or less after I got it for a short in the charging system. It was in the shop again for a week about a month later because the infotainment system stopped working. After a week they called me and said that it was working and they couldn’t find anything wrong with it despite acknowledging it was not operational when I dropped it off. Since then, the infotainment system has frozen repeatedly but can at least be rebooted with a hard reset. And currently I’ve been without heat when running the car in electric-only mode for the last month. When I could finally get in for an appointment with the dealership, they told me they knew what the problem was but that Volvo hasn’t released the parts to fix the problem. So now I have to drive the car with the engine on constantly if I want heat, which negates the premium I paid for the economy of a hybrid. Speaking of the hybrid drivetrain, the charging port will randomly fail to lock onto the charging plug. This has happened both at home with the supplied charging plug and at work with the plugs at the charging stations there. Sometimes I’ve had success turning the car back on and backing out of the parking space (at work or my garage) and pulling back in before attempting to charge again, but other times it just won’t lock on and charge until after I’ve let it sit for a long time or driven it for several miles. I’ve mentioned it to the dealership and they can’t find anything wrong (shocker) nor can they offer any suggestions to mitigate the problem. Now that the horrid reliability has been discussed, let’s move on to daily user experience. The ride is harsh over poor road surfaces, especially when compared to other vehicles I’ve owned like BMW and Audi. In particular, it seems to get unsettled when cornering over bigger bumps. The AWD system lacks in grip in snowy conditions compared to my old BMW or Audi and is way behind any of my Subarus. With those cars I felt like could get away without putting on winter tires at the first sign of snow. But this car’s drivetrain doesn’t respond quickly to wheel slip at all in Hybrid mode and the Constant AWD mode doesn’t help as much as it should, either. So I have to make sure that I make an appointment to swap out for snow tires as soon as it gets cold in the late fall and can’t take them off until I’m sure we won’t get another batch of snow in late spring. For a company that stakes their reputation on safety, Volvo’s poor performance in snow and their decision to hide so many functions behind the touchscreen of the infotainment system is baffling. There are no buttons for the climate control, they’re all part of the touchscreen. The temperature controls and the heated steering wheel/seats are ridiculously small and located at the bottom of the touchscreen. And if you want to change the fan settings, you’ll need to bring up a separate submenu. All of this requires taking your eyes off the road and proves to be unnecessarily distracting. At least you can use voice commands to change the climate setting, but not so to change the drive modes and it can only be set to default on startup to either Hybrid or Pure Electric modes which means that every day when there’s snow on the ground (or right now when I don’t have heat if the engine isn’t running) I need to go three submenus deep to switch into either Performance mode or Constant AWD mode before I ever even back out of my garage. There should be a physical toggle switch to change drive modes on the dashboard, center console, or steering wheel like every other manufacturer of vehicles with multiple drive modes. It’s just inexcusable. The seats are pretty comfortable and adjustable, but they’re not quite as comfortable as the first Volvo I bought in 2011. The leather isn’t as supple and the padding is harder. They are more comfortable over long distances than my other cars, though. The sunroof lets in way more noise when closed than my other cars when I have a roof rack installed. This was the case with my last Volvo, too. Without a rack it’s quiet, so I’m not sure if it’s the design of Volvo’s factory rack (all of the other cars have their manufacturers’ racks, too) or if it’s the glass of Volvo’s sunroof. My final gripe is with the smoothness of the drivetrain. Most of the time it’s not too bad, but frequently at highway speeds while in Hybrid mode, the drivetrain will switch back and forth between all electric and hybrid even when I’m just trying to maintain a steady speed, resulting in a bit of a lurching feeling and me having to constantly hunt for the right pedal pressure to maintain my speed. This happens on both flat ground and up shallow inclines. Additionally, the drivetrain has unsettlingly harsh up shifts when accelerating briskly while in Performance mode. It feels like the torque steer on an overpowered front wheel drive car. One thing I do really like, other than the seats, is the Harmon Kardon sound system that came on the R-Design model. It sounds way better than the systems in any of my other cars and sounds good enough that I didn’t pay extra for the even more premium Bowers & Wilkins one. It is a subjectively good looking car from the outside (the interior has too much piano black that shows dust and fingerprints too easily) and I do routinely get more than 1,000 miles per tank of gas when commuting to work and driving to go biking with bikes on the roof and or hitch rack. But those few positives aren’t enough to get me to recommend this vehicle to even my enemies. This car has been such a frequent nightmare to own that I can’t conceive of me ever buying another Volvo.
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Problems with 2022 Volvo XC60
TLaw, 12/07/2023
updated 12/09/2024
2022 Volvo XC60 B5 Momentum 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
1 of 1 people found this review helpful
My 2022 XC60 has 10K miles on it and has had to be towed once, jump started 3 times and the google infotainment system restarted 10 times in the past 1 1/2 years. Otherwise the car is great. I’m getting to the position of not liking the car any longer and seriously not getting future Volvos. Volvo kept me in the dark for well over a year which really annoys me.
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Electronics Freezes and lack of functionality
Armand Morton, 06/21/2023
2022 Volvo XC60 Recharge Plug-In Hybrid T8 Inscription Extended Range 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
1 of 1 people found this review helpful
I really wanted to like this car. I bought two during the pandemic, and they both legitimately get between 30 and 40 mi on the battery. The styling is great, the car looks great, The adoptive cruise control is great. The electronic system is a mess. I'm a Google user and that part is okay. Where the car completely fails is it's more than occasional glitches, freezes, inaccurate information, and the completely limited functionality of the digital display. It's got a nice 7-in screen to the right and a digital cluster in the middle. The 7-in screen. Does basic functions okay but you have to go through menus for things that should be fairly straightforward, like adjusting the climate. Both of our cars have had the electronics freeze on multiple occasions. The digital cluster is basically just a digital version of an analog cluster, it can only display one thing at a time. For instance, it will show me my route but it won't show me the song playing on Spotify. It really is a waste of a beautiful display. Now, none of that is a deal breaker. Where the car completely fails is with charging. I have to manually plug it in after 9:00 p.m. in order to take advantage of the time of charge discounts in California. It's mind-boggling that in 2023 Volvo can't add a feature to start the charging at a specific time. The XC60 recharge does not have this feature. My 2017 Chevy Volt, by comparison, did have this feature. What that means is that you have to remember to go outside and plug in your car, in any weather conditions, after 9:00 p.m. to avoid the peak rate from your electric company. It's a waste on so many levels, and it seems like an easy fix, but I've talked to Volvo about it many times and they have no idea if or when they're going to add this feature. For me this is the deal breaker. If I could go back and not buy these Volvos I would do it. I do not recommend
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- Technology
- Performance
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- Comfort
- Reliability
- Value