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Used 2022 Volvo XC60 Consumer Reviews

2.3 out of 5 stars
88 reviews

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1 out of 5 stars

3 months and STILL waiting!

Lynn V, 09/07/2022
2022 Volvo XC60 B5 R-Design 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
3 of 4 people found this review helpful

Had this thing for 2 days and got hit in the rear bumper in a parking lot. Dealer has had it for 3.5 months waiting on a bumper cover! Horrible supply Chain and communication. Part ETA continues to get pushed back!

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

2022 XC60 T8 ER has mostly highs, some lows

cometguy, 09/29/2022
2022 Volvo XC60 Recharge Plug-In Hybrid T8 R-Design Extended Range 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
4 of 6 people found this review helpful

What others have written here about the new Google OS is pretty accurate. But there were problems with the old Sensus system, also. Volvo made a huge mistake in retaining the same Sensus hardware/vertical screen, which looks very dated, and should have gone with a good horizontal screen and started over from scratch -- to put in more flexibility regarding showing multiple displays at once, instead of only one. And every time you want to switch topics in the infotainment screen, it's a multiple-menu, multiple-touch task that is horrendously unsafe for the driver to be doing. Here are four major things that you can basically only do in sub-menus in the infotainment screen: (1) change drive mode; (2) change climate/temp including seats and steering wheel; (3) change audio (there are some things you can do on the steering wheel and with the big dial/knob below the main screen, but it's mostly volume, on/off, or change to the next track/station); and (4) using your phone. Bizarrely, there are no controls on the steering wheel for phone. Porsches and Toyotas (we've owned both for many years, alongside Volvos) both have buttons/dials for climate and drive mode, and Porsche and other automakers allow you to scroll through phone contacts in your instrument panel with a dial on the steering wheel, and both Porsche and Toyota allow you to start and end phone calls on your steering wheel. It's very unsafe to have to do all these things in a touch screen in the Volvos. With a software update this summer, my XC60 now has CarPlay, but honestly I don't find CarPlay very useful at all (it's finicky and you need a cable to your phone); I like the CarPlay display of Google Maps better than the Volvo/GoogleOS display of Google Maps, because the former has more color and presents traffic flow and roads with larger lines and bigger lettering that's easier to view at a glance. The instrument panel is abysmal, as well, lacking the ability to display (as I said above) phone information as well as date/time, tire pressure in psi, any sort of diagram displaying the electric vs. ICE power to all four wheels, full-time odometer, 12-volt-battery level (important because of the bad battery drain that affects so many 2022 Volvos), and engine/coolant temp. All these instrument-panel features are present in my Porsches and our RAV4 Prime (my Macan cost $10k less than my XC60, and the RAV4 Prime cost $27k less). It's crazy that Volvo doesn't allow any display of actual tire pressure (there's a dummy screen in the infotainment screen that just has a green check mark if each tire is ok... sigh...). And Volvo also has no diagram display in the center infotainment screen for the drive train (which our Porsche and Toyota PHEVs do have) to show how much power or regen is going to each wheel and whether it's electric or ICE power or both. And Volvo shows a digital tachometer when you're in AWD or Power mode, but not in "Pure" (all-electric) or Hybrid mode (not even when the ICE comes on in Hybrid mode); and amount of regen only shows in the instrument panel when you're in Pure or Hybrid mode, not in AWD or Power mode. Bad oversights, in both cases. Another thing that I hate is that Volvo automatically locks all doors when you hit 4 mph, and there's no way to turn that off, but at least you can unlock them and they'll stay unlocked until you turn the car off and then back on again. And I hate that you cannot buy a Volvo without a huge panoramic glass roof (which are a pain because they're hard to keep clean, there's a well-known many-years problem of seals around the sunroof leaking water into Volvos, they create extra heat in the summer and extra glare any time, they are susceptible to cracking or breaking from flying rocks and falling branches, and they add extra weight and cost to the MSRP). I also dislike the lack of an AM radio (you can download iHeart as an app to get some radio stations, but it's very laggy and a pain to use). The other things that I hate: (1) the lack of a spare wheel/tire; (2) the "feature" that allows you to swipe your foot under the driver-side rear bumper to open the rear tailgate, but this is a pain for me in my cramped garage because I'm always accidentally opening the tailgate with my foot, and at least once the tailgate has opened unexpectedly right into my face as I was walking by (there needs to be a way to disengage this "feature"). And I'm worried about the well-known TCAM problem in which the shark antenna leaks water into electronics, which has caused many people to be locked out of their car or unable to start their car (2022 Volvos). What has happened to me (and others, from the online forums): my A/C and fan stopped working on one of the hottest days of the summer, and I knew to stop and reboot the infotainment system (takes about 5 min) to get it to start working again. The A/C and heating should not be connected to software -- only to buttons/dials. And I don't like the interior chrome and shiny black-plastic in the front part of the car; I'd prefer all matte-black everywhere, for less reflections and less tackiness. Other things that are sorely lacking are backlit stalks -- so that in the dark, you can't see your headlight situation on the left stalk or your windshield-wipers situation on the right stalk. The charge-port door is too big and I'm constantly hitting it as I walk by (would be nice to have a slide-in instead of open-out charge-port door). My Volvo PHEV also charges at a much slower rate than my non-Volvo PHEVs do (kWh/hr) -- as much as 25-30% slower. Oh, and there's no way to play your own free music from a flash drive or SD card (only from your phone, which I don't put music on for space reasons). OK, now the good: The exterior looks very good; great ground clearance (a full 9 inches); very good seats with lumbar support; very good visibility all around; good storage/cargo space; good 360-degree camera; can set it to always start in "Pure" mode; excellent all-electric range in summer (40 miles, typically, in local driving); fabulous drive train (seamless changing between ICE and electric motors) that allows you to drive in all-electric up to 86 mph and to accelerate fairly quickly from stop; 19-gallon gas tank; decent navigation with the Google Maps; decent ACC; really powerful acceleration with ICE + electric motors in Power mode (same horsepower and torque as Porsche PHEVs!); attractive dashboard (not counting the chrome and the ugly infotainment screen); bending headlights; puddle lights below doors when doors are open; Homelink garage-door opener on bottom of rear-view mirror works well and was easy to set up; car feels very stable at high speeds. The good things are really much better than the bad things are bad, but the bad/poor things are not insignificant. I give this car 3.5 stars because I've not had the major problems (in 3 months of ownership) that many other 2022 Volvo owners have had (car not starting, getting locked out, etc.). The 12-volt battery has a huge drain problem, and it's probably made worse by use of the phone app when the car is parked (I won't even download the app, don't need it) or sometimes by people leaving a key fob too close to a parked car). And the PHEVs will have the 12-volt battery charged when charging the large traction battery. So even though I'll go weeks without the ICE coming on, in daily electric-only driving, I've not had the 12-volt battery bomb out on me yet.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

The car is very nice but the Google system is not

Joeyomitan, 03/20/2022
2022 Volvo XC60 B5 Momentum 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
4 of 6 people found this review helpful

We picked up our car at the factory in Gothenburg and drove if back to Germany. It is a US Spec XC-60 Momentum. The first thing we noticed is how much phone data the Google system used. It used about 8GB of data in the first 5 days. From Hanover to to southern Germany the Google system was basically off-line due to we used all our monthly cell data. The car drives well and it smooth and has nice safety features. My wife really likes the car but gets very frustrated with the Google Interface. She has taken it back to the Volvo dealership twice for help trying to configure her Samsung S-10 phone to the Google system. One problem she had was she initially configured it using her Yahoo e-mail. They recommended she clear the system and build a new account with a Gmail email account. That did help but still it is not easy to use. One recommendation they had is to maybe get a newer Android phone, she did go change her cell phone plan to increase the data package. Hopefully the Google/Volvo team will develop some upgrades for the current interface. Pros: Drives nice Very Comfortable Car technology excluding the Google System works well and is fairly simple to use. Cons: Google system (cant use Waze, calling on WhatsApp is difficult, etc) Even though it is a mild Hybrid it gets less MPG than her 2015 XC 60 Overall if they can simplify/correct the Google system the car would be outstanding.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

2022 Volvo XC60 Recharge T8 Inscription

Ron, 10/16/2021
2022 Volvo XC60 Recharge Plug-In Hybrid T8 Inscription Expression 4dr SUV AWD w/Prod. End 11/21 (2.0L 4cyl Twincharger gas/electric plug-in hybrid 8A)
7 of 12 people found this review helpful

I've driven many, many luxury cars at this price range, and this one stands out for so many reasons. I don't understand the negative reviews over the infotainment systems, as I've had a great experience with it. But what makes this car so great to me is the value for what you get at that level: Luxury, speed, effecenicy, safety, this this has it all in spades.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Serious Safety Problem

Rich Henderson, 09/18/2022
2022 Volvo XC60 B5 Momentum 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
7 of 13 people found this review helpful

There is a serious safety problem with my 2022 Volvo XC60 SUV. My wife and I were backing out of a parking space and I hit a fence which dented my rear bumper. The rear camara was on and the automatic rear auto break was active when I started to reverse. We were surprised when we hit the fence since the warning system did not sound and the auto break did not engage. We thought there was a problem with the car, so we took it to our dealer, KARP Volvo, to find out why it did not function. The dealer’s technician evaluated the car but could not find a problem. Next, I called the Volvo group customer service, and they opened a complaint. I sent pictures of the car and fence with detailed information about what occurred. They scheduled an expert technician from Volvo to evaluate the car. They said the warning and auto breaking was performing correctly. Several days later, my wife and I discovered the answer to why the car did not sound an alarm or activate the braking system. We were backing out of our driveway when my wife changed the radio station, and we noticed that this disabled the camara and auto braking system. We were happy to find out the source of the problem and immediately notified Volvo customer service. We were surprised when they replied that this is the way the car is designed to operate, and the driver and passengers should not touch the screen when the car is in reverse. One of the reasons we decided to get a Volvo is because of its outstanding safety reviews. I am extremely disappointed that Volvo is not actively fixing this problem and I want other drivers to be aware of it.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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