2020 s60 review inside info
This is my second Volvo S 60 in a row. I’ve had BMWs and Audi’s before but like the Volvo driving, transmission, and safety. I purchased a white t5 momentum with the premium package and heated seats and the blonde leatherette interior. It drives much nicer than my 2013 s60 and much more rear leg room. Overall it feels like a bigger smoother version. Here’s my buying advice. Blond leatherette feels and looks Exactly like the leather model. I mean I had two two cars sitting side-by-side and was feeling both materials and couldn’t tell the difference. That being said, Black leatherette definitely looks and feels different. If your thinking blond go with leatherette. YOU CAN ADD THE ADAPTIVE CRUISE CONTROL AFTER THE FACT. No one ever mentioned this until one person who did the ordering at the dealership did. It was a must have for me, so it restricted my search quite a bit. But, for a couple of grand you can add it on and it saves you from having to buy the multi media and advanced driving packages saving you a few thousand. HUD is a novelty. Navigation isn’t needed since Apple CarPlay works seamlessly and Google map on the display works even better than the purchased nav. I found the actually T5 drove better than the T6. I found it was smoother and quieter but still had plenty of power. Would like the 4 wheel drive but I’ve had fwd Volvo’s in the snow in the past and they were fine.
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Awesome
This is my first Volvo ever, I’ve owned many brands of automobiles and this. Volvo by far is quality and attention to detail inside and out! Superb interior finishes and materials, comfortable and has great looks as well. I am very impressed.
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Definitely Buyer’s Remorse
I love the interior, technology, and exterior styling. What I hate is the unreliability and nagging little alerts that require a service visit. Purchased new in June 2020, the T6 Inscription model massage, heated and cooling seats. As of March 2021, I’ve driven a total 2600 miles. I’ve had service lights to come on three times and one being URGENT SRS Failure—take immediately to shop. After driving Lexus vehicles for the last 20 years, I’m rally disappointed. Also the depreciation on the car is huge.
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Unreliability Defined
This review is describing the experience with 2021 Volvo S60 T6 AWD Inscription, having last for VIN digits 3850. The car was ordered in June of 2020 and delivered to the dealer from factory on 10/23/2020. It was equipped with all available options, including Polestar software, with out-of-door price of $57,450. The car was received from the dealer (Volvo Cars Mission Viejo) on 10/29/20, approximately 90 miles away from my residence – no San Diego dealer was actually willing to order the car using preconfigured specifications from Volvo website. The car failed at mile 28 away from the dealership – the odometer was at 34 miles. The first indication was that “signals are at fault”, immobilizing the left turn signaling. When the dealer was contacted the same afternoon, we were told that the car needs to be towed in (from 90 miles away), since one should not drive without operational signals. We never heard from them again. That was just the beginning of the S60 experience. During the next few days, we tried to contact Volvo directly, who advised us “that it is now dealership problem”. Not receiving any response from Volvo Cars Mission Viejo, we tried to schedule local (San Diego) service. We were put thru gauntlet, being berated by “why did you not buy the car from us” and “it serves you well since you did not buy the car here”. Finally, the car was taken to San Diego Volvo, by scheduling the appointment and the car loaner. The “customer adviser” did not show up at scheduled time; we were told to “wait until someone shows up”, since “he owns the appointment”. Hours later, he did show up and informed us that there is “no car loaner” – in spite of guarantee that one would wait for us. Having no choice, we left the car with the dealership overnight. The next morning, I was informed that the car is “repaired” – the claim was that the entire left-side electronic module (responsible for 360 camera and signaling) was faulty and was replaced. Attempting to collect the car the next day, we were presented with the same fault (no signal, no 360 degree camera) and were sent back on our way (sans car), forced to leave the car over the weekend. The next week, we were summoned again to collect the car. This time around, the car functioned for 3 (three) full days, resuming the same fault. It then escalated: it refused to start, at random intervals. We are now stuck with a brand-new vehicle (less than 500 miles on the odometer) and no recourse other than to hire an attorney. As far as buying this car – please pass. While it looks good on paper (which is why we bought it), it is the most unreliable vehicle I have ever had – including the garage queen Audi Q5. When it does drive, it is inferior to A4 and much, much worse than any Lexus sedan we owned (LS and GS). Any comparison with BMW 3 series (presumed competition) is just laughable – its handling is boat-like for anyone accustomed to BMW precision and stiff chassis. However, much, much worse than the vehicle is actual Volvo customer “support” – it turns out that there is no such thing in existence.
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Test drive on highway before you buy
I bought this car 2 weeks back, it was a demo model with 250 miles on it. After a week of buying this car, I decided to go on a long drive. As soon as I hit the highway, the steering wheel started vibrating a lot. The vibration started usually at speeds above 75 mph and it gets worse. After reading online seems like it a common issue with even brand new Volvos and the company knows about this issue. These issues have frustrated the customers so much that they had to lemon their vehicles. The other day, my front right parking sensors didn't work and as I was parking the front wheel hit the curb and my alloy wheel got damaged. Volvo's are known for their safety but these issues are a potential safety issue. If they can't make their cars function properly then their cars are road hazard, dangerous and There is no sense in having those advanced systems. In these 2 weeks, I am highly disappointed with my purchase and just want to get my money back.
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