Used 2012 Volkswagen Passat Consumer Reviews
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Awesome car, with BAD customer service!!
ashafi, 01/19/2012
2012 Volkswagen Passat TDI SE 4dr Sedan w/Sunroof (2.0L 4cyl Turbodiesel 6AM)
30 of 44 people found this review helpful
This is my first VW, and it's awesome, it caught my eye and I couldn't resist it and had to get it. However, I had so many issues, from bad dealership experience to bad customer service from VW corporate office of America. I completed the paperwork with Momentum VW of Fairfield, CA, initially everything went smooth, but the car wasn't in stock and was promised to be delivered in 1-2 days, which took more than a week, but in wrong color, plus very poor customer service, no followup. Contacted VW USA, but regional mgr, Daryl didn't help at all, in fact didn't even return my calls. I ended up canceling my order with this dealer and went to a different dealership, compromised on the options!!!
Great Car
belaircarguy, 10/30/2012
2012 Volkswagen Passat SE 4dr Sedan (2.5L 5cyl 5M)
7 of 9 people found this review helpful
Traded my 2009 Jetta for a manual (5 speed) Passat SE. Car is well built, good visibility, and quite on the highway. I would say the ride is medium firm, as compared to the Jetta, which was firm. Seats are very comfortable for long trips, with no backaches after a 3-4 hour journey. Huge trunk, and giant backseat with loads of room.
2012 Volkswagen Passat for sale near you
Showing 3 of 24 listings
- TDI SEL Premium Diesel SedanMSRP: $4,104176 mi away
- TDI SE Diesel Sedan w/SunroofMSRP: N/A161 mi away
- SE SedanMSRP: $5,75082 mi away
See all 24 listings
Avoid this car!
Cameron Davis, 09/11/2018
2012 Volkswagen Passat V6 SEL Premium 4dr Sedan (3.6L 6cyl 6AM)
7 of 9 people found this review helpful
I brought a 2012 in 2013. It had 15K miles. It was fun to drive and pretty much trouble free until I got to about 110K miles. Check engine light came on in October of last year. Needed catalytic converter and brakes. It set me back 3500.00 I was hesitant, but didn't want to trade it because it was worth about 5000.00 and I owed about 10,000.00. In January after sitting for about 5 days while I was on vacation every light on the dash came on. ABS, airbag, traction control and tire pressure. The dealership said it may be the power steering rack. May be? They wanted another 4000.00. I said no way. The service adviser at Piazza Volkswagen in Ardmore Pa said, well it has 135K miles". I gave up. I'm now driving a 2018 Honda Accord EX. I will never buy another European car. No BMW, no Mercedes, Audi... Stay away from VW is my advise. I want a car that I can pay off and still drive. The Passat is not that car. No resale value and too expensive to maintain.
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Worst car and customer service in the world
totsntators, 07/29/2014
2012 Volkswagen Passat TDI SEL Premium 4dr Sedan (2.0L 4cyl Turbodiesel 6AM)
18 of 26 people found this review helpful
EPIC FAIL: 44K miles in and my engine completely dies on a busy interstate while i'm 5 months pregnant. apparently a bolt holding the injector pumps in place broke, dislodged the pumps and killed the engine. breakage was traced back to fuel system replacement done 3 months ago. i filed a formal complaint with dealership and GM of dealership reacted by aggressively demanding his rental car back and threatening to call the cops on me if i don't return it immediately (we were loaned the car until our repairs were done). customer care heard about all the incidents but took no action or accountability for what happened. worst car ever owned and will never buy VW ever again. buyers beware!
I Can Afford A Passat?!!
westys_4_ever, 06/13/2012
2012 Volkswagen Passat SE 4dr Sedan (2.5L 5cyl 6A)
5 of 6 people found this review helpful
Yes. Yes I can! This car is so packed full of value, bought on a lease, anyone could afford it. And they would be right to do so. The details inside the cabin are so thought out, they really didn't cut any corners. All of the cubbies found in the car are lined with grippy rubber to prevent sliding of phones or other hard items. The top of the dash, near the bottom of the windshield has a strip of brushed stainless matching the stuff on the dash and center console. The seats are supportive and comfortable. The driver's seat has power lumbar which feels amazing. I really like the stark white dash numbers at night. They are easier to read at a glance than the blue ones.