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Used 2023 Volkswagen Jetta Consumer Reviews

3.8 out of 5 stars
40 reviews

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We have a limited number of reviews for the 2023 Jetta, so we've included reviews for other years of the Jetta since its last redesign.

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Pros
Cons
3 out of 5 stars

I still like it tho

Joseph Johnson , 10/28/2023
2021 Volkswagen Jetta R-Line SULEV 4dr Sedan (1.4L 4cyl Turbo 6M)
2 of 8 people found this review helpful

I wish it had all wheel drive so I wouldn't have gotten stuck in the mud 😕 needs more horsepower too.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Great car

Luis A Tapia , 10/05/2023
2023 Volkswagen Jetta Sport 4dr Sedan (1.5L 4cyl Turbo 8A)
1 of 3 people found this review helpful

Great car, run nice and very comfortable!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2023 Volkswagen Jetta for sale near you
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1 out of 5 stars

No power. 8-speed transmission is wrong (again).

Mikk, 12/26/2020
2021 Volkswagen Jetta S SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
25 of 140 people found this review helpful

Only "fun to drive" is manual transmission. The Auto transmission will look for the right gear.... then it will look for V6 engine. On previous models , with less than 8 gears , you would hear the metal knock when you are slowing down. Vw fixed that noise with new gear box. Jetta 2020/2021 models is weak (Marketing slogan "yes it is ugly but it gets great gas mileage is still working after 70 years. Yes, if you put 1.0 L engine the economy will be 50 mpg) and the sales people will drive you around the block.Highway "will concur" the power is not there. Car without such power is not safe to drive on US highways. No acceleration... enjoy 35 mpg speed limits. Exterior "design" is nothing special. Same 15 yo style (budget classics?). Check dealer's mechanic shop while you are waiting for your new Jetta and dealer's reviews; usually they (reviews) are low because reliability and service are low, while Korean car makers are on the top of reliability and "car wanting" charts. I'd say - VW is dead. I leased previous 2 VWs and turned them both back after 24 months. I am looking for a cheap car, nothing fancy. VW dealers in Utah advertised $14500 for a Jetta but after a few things (they forgot to remove $2000 in intensives and add down payment), you are looking at $17500 Jetta (no style or reliability). What's the next cheap brand? Nissan Altima 2021 is very nice.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Quality has gone down on Jettas

James, 05/02/2025
2023 Volkswagen Jetta Sport 4dr Sedan (1.5L 4cyl Turbo 8A)
0 of 0 people found this review helpful

This is my third Jetta, a 2023 Sport. Sadly, the rear pads and rotors need to be replaced after only 13,000 miles. Deal cost is over $600, and it's pretty ridiculous to be replacing brakes at almost every oil change. I drive really mellow to save gas, use the engine to downshift when possible, and have mainly freeway miles. I wrote VW and they said they won't cover it. There must have been issues with these because they issued an extended warranty on brake pads for 2 years or 24,000 miles, but I came in for service 2 months too late. I miss my 2016 Jetta that got better MPG, had no hesitation on acceleration like the 2023, and the brakes lasted about 40k miles. The steering was also more responsive than the new design in my opinion. The new design for the air vents / AC is also poorly placed. There's no way to get it positioned to a comfortable place, and definitely not if you're trying to adjust it for passengers as well. I'm glad I got a deal on mine, and it's still one of the best for the cost, but not after you factor in the crazy repair costs. I'll be doing my own repairs as much as I can after this, and probably buying aftermarket parts because the VW OEM have gone downhill in the last 10 years.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

delux volkswagen jetta

Stephen Webster, 12/13/2024
2021 Volkswagen Jetta R-Line SULEV 4dr Sedan (1.4L 4cyl Turbo 6M)
0 of 0 people found this review helpful

nice car the side warning system could be better decent fuel mileage hard to add certain fliuds and to open hood i had a car hit me the 24 hours after buying car some body parts are hard to find new have get some used because parts not ava for 6 weeks from volkswagen aftermarket parts are very fairly priced good sized trunk

Performance
4 out of 5 stars
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