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Used 2023 Volkswagen Jetta Consumer Reviews

3.7 out of 5 stars
41 reviews

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We have a limited number of reviews for the 2023 Jetta, so we've included reviews for other years of the Jetta since its last redesign.

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Pros
Cons
1 out of 5 stars

Jetta flawed acceleration

Ferriswheeler, 12/21/2023
2023 Volkswagen Jetta S 4dr Sedan (1.5L 4cyl Turbo 6M)
15 of 30 people found this review helpful

2023 Jetta with manual transmission - ECU programming gives exaggerated acceleration delay to response from pedal input. During normal driving, after depressing the pedal and expecting the vehicle to accelerate accordingly, there is a delay of about two seconds before the vehicle suddenly and rapidly begins to accelerate. This presents two related safety concerns : The vehicle will not accelerate when needed to avoid an accident - the vehicle accelerates too rapidly after the delay, which has the potential to cause an accident if the vehicle cannot be slowed in time. Additionally, this repeated sudden and rapid acceleration and deceleration is likely to cause premature engine and drivetrain component wear/failure, as well as decrease fuel efficiency. Volkswagen told me the vehicle operates as intended. I'll pursue aftermarket ECU tuning software to correct this problem - which will cost several hundred dollars - and if that endeavor fails, I'll trade the Jetta for another Toyota. Either way, because of Volkswagen's response to my concern, this was the first and last Volkswagen I'll ever purchase.

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3 out of 5 stars

Bad Head gasket at 17,000 miles

Exhausted in TX, 04/03/2024
2022 Volkswagen Jetta Sport 4dr Sedan (1.5L 4cyl Turbo 6M)
4 of 7 people found this review helpful

Bad head gasket at 17,000 miles Travel assist warning light pops up constantly while driving. Brake pads already worn out. Great fuel mileage, spent 40+ days at the dealership waiting on parts.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

2023 jetta

Coldplay, 01/04/2024
2023 Volkswagen Jetta S 4dr Sedan (1.5L 4cyl Turbo 6M)
14 of 34 people found this review helpful

We bought 2 brand new 2023 Jettas. Both of them have mechanical/electrical issues that the dealership could not fix. I don't recommend buying any VW model because besides the horrible poor quality they now have you will also be dealing with bad customer service. So Hondas and Toyotas are the best for sure when it comes to quality and service.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Very nice car

Klarent , 06/05/2022
2022 Volkswagen Jetta S 4dr Sedan (1.5L 4cyl Turbo 8A)
8 of 19 people found this review helpful

Previous Mercedes benz owner, my first volkswagen jetta. Very good gas mileage and is pretty fast car. 90 + on highway smoth drive, in city drive is even better. Inside is roomy with enough trunk space, touch screen unit and digital display are easy to navigate and fancy looking. I have base model so it comes with standard safety features blind spot, collision and backup camera. I wish they put leather heated seats and sunroof in base model.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Noise from engine as I accelerate

John Maskubi, 06/24/2021
2021 Volkswagen Jetta S SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
19 of 50 people found this review helpful

My car has less than 300 miles on it and it is a month old. I've noticed that each time I accelerate onto a highway or high speed roadway- there is a weird noise that emanates from the engine between 25-30 MPH that last for a few seconds- metal on metal type of sound.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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