Used 2023 Volkswagen Jetta Consumer Reviews
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Transmission - vehicle issues
Got a grinding noise when accelerating from transmission around 30mph. Dealer says it's normal noise even though there is a class action lawsuit for earlier model Jettas with the same issue. Eventually leads to transmission fluid leaks and failure but I guess they don't want to warranty it. My remote start stopped working and the dealer replaced a car net module under warranty. There is a crackling noise coming from speakers when listening to talk radio on xm.. they replaced the amp but it didn't fix it...so they said it was normal operation and I haven't had that issue resolved either. Definitely not buying a VW again... I have had a new scion, multiple new Mazdas, new bmw, new range Rover, new Hyundai's. And have never had issues like this car. Unbelievable. This is all within first year of ownership and 20k miles
We like the car and think it provides good value
It's fun to drive and surprisingly peppy for a 1.4 liter engine. The interior looks/sounds good and the Infotainment system works well but the user instructions could be improved. Other possible improvements include the hood support, the trunk opening height, a more adjustable passenger seat (and motorized), and better access to the spare tire (not a short mileage one).
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- S SedanMSRP: $17,995In-stock online
- Sport SedanMSRP: $16,80015 mi away
- SE SedanMSRP: $20,785In-stock online
Transmission Issues on Brand new SEL
The car is a piece of junk after 2000 miles the transmission started acting up hard shifts especially when going from second gear to first. Very clunky and honestly terrible the dealer just says that it is a software issue and is pending a software update that was like 7 months ago the issue is still not resolved and it appears that they will just not do anything about it. DO NOT BUY THIS CAR just get a Honda or Toyota and spare yourself the terrible customer service and recurring issues.
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Disappointed
I bought a brand new Jetta in 22 and sold my eight year old Elantra - what for a mistake - I was in the 17 month I have the Jetta now more in the service / repair shop then I was with the Elantra in all of the 8 years I had that car. Constantly something else is not working I’m very disappointed and would not recommend the VW Jetta
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Bad Head gasket at 17,000 miles
Bad head gasket at 17,000 miles Travel assist warning light pops up constantly while driving. Brake pads already worn out. Great fuel mileage, spent 40+ days at the dealership waiting on parts.
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