Used 2023 Volkswagen Jetta Consumer Reviews
Used Jetta for sale
We have a limited number of reviews for the 2023 Jetta, so we've included reviews for other years of the Jetta since its last redesign.
We like the car and think it provides good value
Lorendi, 04/24/2022
updated 04/26/2023
2021 Volkswagen Jetta SEL Premium SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
4 of 5 people found this review helpful
It's fun to drive and surprisingly peppy for a 1.4 liter engine. The interior looks/sounds good and the Infotainment system works well but the user instructions could be improved. Other possible improvements include the hood support, the trunk opening height, a more adjustable passenger seat (and motorized), and better access to the spare tire (not a short mileage one).
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Transmission Issues on Brand new SEL
Issam Al-Refai, 08/28/2023
2022 Volkswagen Jetta SEL 4dr Sedan (1.5L 4cyl Turbo 8A)
16 of 26 people found this review helpful
The car is a piece of junk after 2000 miles the transmission started acting up hard shifts especially when going from second gear to first. Very clunky and honestly terrible the dealer just says that it is a software issue and is pending a software update that was like 7 months ago the issue is still not resolved and it appears that they will just not do anything about it. DO NOT BUY THIS CAR just get a Honda or Toyota and spare yourself the terrible customer service and recurring issues.
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Junk
Jason, 09/05/2024
2022 Volkswagen Jetta S 4dr Sedan (1.5L 4cyl Turbo 8A)
7 of 11 people found this review helpful
First I want to say when we bought this car in 2022 there weren't many options available. At the dealer we bought this from it was the only one in stock and we needed to be out of our lease at the time. We bought the one and only on the lot which was the base Jetta S. I'll start with the good, this will be quick. I get really good gas mileage, upper 30's on average and can get upper 40's on the highways, there is plenty of power to get going and to pass slower drivers. Now to the bad. The tires are crap, it has power to move but the tires slip all the time, even on slower take offs they will spin. Wet roads? Be careful as the stock tires have no traction in the rain. The seats are uncomfortable for longer trips, the center console comes out too far into my right leg as I'm driving and is just annoying, the base radio is trash like old car kinda trash not the typical decent stock radios in most cars these days. It really sounds horrible. The rear brake pads wore out at only 24k miles which I have never seen in my 43 years of driving. My last car stock brakes lasted to well over 60k miles and I downshift going down hills to help my brake life. VW won't warranty them and I wasn't about to spend over $900 for them to replace the pads and the rotors so I did the job myself in my driveway.. I am also getting random electrical issues which of course random issues are hard to diagnose, if the issues don't happen when the car is at the dealer then you're out of luck. There is a nice hum going on driving down the road, I thought it may be a wheel bearing but the dealers assures me it's not and is suspecting the noise is coming from a tire or tires. I've never heard a noise like this from a tire either but I guess it could be and would be another negative to the already bad tires so that means spending more money for this low milage car. I regret buying this car and want to get something else. I will never buy a VW again.
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I LOVE this car!!!
Kimberly M, 12/02/2023
2023 Volkswagen Jetta SE 4dr Sedan (1.5L 4cyl Turbo 8A)
4 of 6 people found this review helpful
I shopped for months for a new car. My top priorities were safety, gas mileage and reliability. Hit the jackpot on all 3 with my new Jetta! I've had 2 VWs before and I've always loved them. I was picking between a K5 and the Jetta. I loved the technology with the K5 but when I opened the door on the Jetta I could tell the difference immediately in quality. The doors were heavier on Jetta and just overall a better made car. Great warranty, love how it handles, sunroof, heated seats, it's a great car! Only thing I would wish for is wireless charging and wireless Apple CarPlay.
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Disappointed
Andre P , 10/24/2023
2022 Volkswagen Jetta SE 4dr Sedan (1.5L 4cyl Turbo 8A)
8 of 14 people found this review helpful
I bought a brand new Jetta in 22 and sold my eight year old Elantra - what for a mistake - I was in the 17 month I have the Jetta now more in the service / repair shop then I was with the Elantra in all of the 8 years I had that car. Constantly something else is not working I’m very disappointed and would not recommend the VW Jetta
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- Value