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Used 2023 Volkswagen Jetta Consumer Reviews

3.7 out of 5 stars
41 reviews

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We have a limited number of reviews for the 2023 Jetta, so we've included reviews for other years of the Jetta since its last redesign.

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Pros
Cons
5 out of 5 stars

This car punches above its class.

Happy Owner, 02/16/2023
updated 07/26/2023
2022 Volkswagen Jetta SEL 4dr Sedan (1.5L 4cyl Turbo 8A)
9 of 10 people found this review helpful

With 40,000 km on my HighLine Jetta so far , I am extremely pleased. I had one hiccup one day for 3 minutes(which I fixed myself) and otherwise the car has been flawless. The ride is amazingly quiet at highway speeds Most comfortable seats on the planet, Has every tech option available today, Cabin is very elegant with soft touch materials everywhere, Stereo is awesome (Beats), Screen is nicely built into the centre dash and not stuck on top like so many seem to do these days like it was an afterthought. 15,000 km between oil services. An 8 speed transmission that shifts as quick as a DCT without the expensive service intervals that a DCT requires. It might burn 1/5th of a litre oil between oil changes (which is perfect. You won't have to add oil) Center console is not intrusive to leg room like Lexus. I am 6'2 and built like a line backer. This car punches above its class. WAY ABOVE !!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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* Starting MSRP of $21,995 for a 2025 Jetta S 1.5L TSI® with 8-speed automatic transmission. Prices exclude destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

5 out of 5 stars

Very nice car!

MR, 10/04/2021
2021 Volkswagen Jetta S SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
9 of 11 people found this review helpful

This car is wonderful in many ways. It is petty around town and get's great gas mileage. I once got 50mpg on the way home from work and regularly get over 40mpg. It is commanding on the highway and petty around the city. The cup holders are a little small, but otherwise it is hard to beat.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

2021 Jetta

C, 02/17/2022
2021 Volkswagen Jetta R-Line SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
30 of 43 people found this review helpful

I have had TWO 2021 jettas, the first one not even for 10k miles. It stopped driving and the fuel modules went out three times, then finally the engine ran out of oil while I was driving and ceased up for good. My second one which was a lemon replacement is starting to follow the pattern of the problems my first one had. Bad engine control module when it only had 500 miles on it. The SOS communication module is bad, and just today the engine light came on and cruise control stopped working. I don’t usually write reviews, but I’m astonished on how bad of a car the 2021 Jetta is. Avoid this year of the model at all costs.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

BETTA GETTA JETTA!

Victoria, 02/25/2021
2021 Volkswagen Jetta SEL SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
15 of 21 people found this review helpful

I absolutely LOVE my car. It has a luxury, yet practical feel for an affordable price. The warranty is amazing. I love the peace of mind. The ambient lighting, machined rims and driving modes are some of my favorite features! The Jetta has been a staple in the Volkswagen brand for decades. I will always be a huge fan! Go Jetta! Betta Getta Jetta!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Transmission - vehicle issues

Gerv, 01/01/2022
2021 Volkswagen Jetta SEL SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
14 of 21 people found this review helpful

Got a grinding noise when accelerating from transmission around 30mph. Dealer says it's normal noise even though there is a class action lawsuit for earlier model Jettas with the same issue. Eventually leads to transmission fluid leaks and failure but I guess they don't want to warranty it. My remote start stopped working and the dealer replaced a car net module under warranty. There is a crackling noise coming from speakers when listening to talk radio on xm.. they replaced the amp but it didn't fix it...so they said it was normal operation and I haven't had that issue resolved either. Definitely not buying a VW again... I have had a new scion, multiple new Mazdas, new bmw, new range Rover, new Hyundai's. And have never had issues like this car. Unbelievable. This is all within first year of ownership and 20k miles

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