2023 Toyota Sienna Consumer Reviews
Pricing
Poor quality - terrible front seats
What I like - the MPG, we get 32 MPG with zero attempt to drive it like a hybrid. What I don’t like - poor build quality and the front seats. The carpet on the passenger sunder the front center dash has pulled away from the plastic trim, the dealer “glued” it back in place, but it came out again. I suspect it was cut wrong or installed incorrectly at the factory. It makes me feel like I am driving a 30 year old Dodge Grand Caravan. Also, the weather stripping around the back hatch was not installed correctly and came out with the slightest touch. Dealer replaced it, hopefully it was done correctly. The front passenger seat cannot be raised up and down, it has two adjustments - forward/back and adjust the seat back. It is almost like having to sit in the 3rd row. The driver’s seat goes up and down. Overall the seats are not comfortable for long drives. I do not recommend.
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Despite much to like, a couple of major downers.
This is my 3rd Sienna in a row, over almost 20 years, and I was pretty excited to finally see a hybrid. LOVE the increased gas mileage, and the driver's "cockpit" area is generally well-designed to handle typical suburban life. The tech/CarPlay works well after a period of figuring it all out; same with all the "safety features," namely lots of buzzes and warnings. SO many buzzes and warnings. I can't keep them all straight, and ended up turning off all the ones that could be turned off. What I do not love: I really miss the 6 cylinders on my previous models, where I never worried about being able to come up to speed when merging onto the highway on the short entrance ramps common in our area. Acceleration is just NOT there, and that feels downright terrifying at times. And one of the primary factors that made me pick my first Sienna back in 2004 was its lovely, tight turning radius (especially compared to the Odyssey)... also not so much in this model. As has been noted over and over, the second row seats are a major disappointment: they need to be removable AND (perhaps even more annoying) the optional 8th seat is no longer stowable IN the minivan. So when you need the extra seat on the spur of the moment to take an extra kid home from practice? That seat tends to be back in the garage at home, of no use at all, since otherwise it's sliding around in the back of the car, just taking up a lot of space. But really, the BIGGEST issue I have with the new Sienna: the driver's seat is designed for someone who is 5'2" (maybe? who knows who this seat might fit??). I am 5'9" and the extreme concave curve of the seat means that my back never touches the seatback (unless I am hunched over like a tortoise - not a great position for driving). I have to drive with an extra pillow just to be able to sit upright with lower back support, not to mention to be able to drive comfortably for trips, or even long car days with lots of errands and carpooling. Our family also owns a 2007 Highlander, and it has an enormously comfortable driver's seat, so I KNOW Toyota knows how to design one. In fact, I never even thought about the driver's seat in either of my previous Siennas, so this was clearly someone's (poor) design choice. But it's uncomfortable and annoying enough (and I spend enough time in a driver's seat as a parent of four kids) that I wouldn't buy another Sienna. SOMEONE needs to figure out how to redesign that seat to accommodate a variety of heights and sizes.
A/C & Power Door Issues. Loud. Bad Rear Camera.
I had been wanting a 2022 Sienna for several months and finally got one, but I've been disappointed with it. My 2013 Venza had better features. The 2022 Sienna isn't worth the price tag. The rear view camera is very poor quality. The audio system screen and controls are terrible and unintuitive. The a/c and engine are extremely loud. The middle air vents blow hot when they should blow cold. The trunk seats do not lay flat. The sliding door crushed my child one day when both she and I had pushed the button to open it (obviously, not realizing we both did). It did not recognize her tiny body was there and closed on her, crushing her leg. I had to pry it open! The list goes on and on... Word to the wise, check a Sienna community chat site before buying one, so you know what you're getting into (I did not). If I could go back in time, I would not have bought it.
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Worst of the Big 3 Minivans!
In the past 4 months I have driven round trip from Chicago to Columbus in a 2022 Honda Odyssey, 2022 Chrysler Pacifica, and most recently, 2022 Toyota Sienna. The Honda and Chrysler were very impressive for what they are (my daily drivers are a Mercedes and Porsche). The Toyota was incredibly terrible by comparison. The hybrid engine is not only overmatched, it sounds like a lawn mower. My wife thought it was missing a muffler the van is so loud. The only area where the Sienna excels is its radar cruise control, far and away the best of the 3. But the second row seats don't collapse into the floor like the Chrysler nor remove like the Honda, greatly reducing usability as a hauler. The seats in the Chrysler and Honda are more comfortable for long rides, and the ride and handling are far better. In addition, the Toyota's telematics are at least one, if not two generations behind. It takes forever to get Apple CarPlay to start; with the other two it is instantaneous (and the Chrysler is even wireless). I can see no reason to even consider this van when there are two far better choices. But if you're looking for an 8 passenger Lawn Boy this is your van!
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Literally wouldn’t know!!!
Purchased new. At 960 miles dashboard kept lighting up that several sensors were unavailable. Toyota said my undercarriage was dirty and sensors are sensitive - but they replaced. Couldn’t drive more than 10 minutes in anything other than pristine weather or the sensors shut off (currently in a 2021 Sienna rental and can confirm that this hasn’t happened ONCE so it’s the specific car not the model. At 5k miles car needed to be jumped everyday for 4 days. Toyota couldn’t figure out the problem after being there for 6 hours and sent me home ‘to give them a call if I have to get it jumped again.’ While I was there I asked for assistance with syncing the app to my phone (for remote start/locking features) and to show me how to work the tv. Three people tried to figure it out before leaving it at ‘let them look into it and get back to me.’ Next day car wouldn’t even take a jump and had to be towed in. Day 13 in the shop and they can’t figure out what is going on, and unfortunately because there ‘isn’t a tangible issue found’ they are at the mercy of waiting for Toyota to come up with a resolution. Toyota tells the dealer they need to find the problem. Vicious cycle with no resolution or end in sight for us, no one taking responsibility. Can’t order a new one because ‘everyone is at the mercy of whatever Toyota sends them.’ Such a mess, we are heartbroken after spending the time, energy, and money to purchase a new van.
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