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Used 2020 Toyota RAV4 Hybrid Consumer Reviews

3.9 out of 5 stars
83 reviews
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5 out of 5 stars

Excellent vehicle, just needs a few minor tweaks

John Gibson, 01/28/2020
2020 Toyota RAV4 Hybrid Limited 4dr SUV AWD w/Prod. End 05/20 (2.5L 4cyl gas/electric hybrid CVT)
221 of 225 people found this review helpful

I bought the 2020 limited: The dealer was reluctant to deal on the price because of demand for the hybrid. However, I did end up securing a couple of grand off the MSRP. So, I’ve had the vehicle for almost a month now, and driven it a lot. Gas mileage is very close to predicted. We drive a mix of in town and rural, as we live in the country. It appears we get around 39 mpg in our type of driving, although when we are in stop and go traffic, the mileage goes up. Comfort and ergonomics wise, the car is great, apart from the front passenger seat. it’s a limited, yet it comes with a manually adjustable passenger seat in the front! What?? The seat is too high for tall passengers, and there is no way to lower it. I’m disappointed in that. Otherwise the vehicle is excellent. The hybrid drive is seamless. I can only imagine the amount of research and development that went into not just the mechanical portions, but also the electronic side where load sharing, battery performance, engine performance etc was all decided and programmed. I am an engineer, and I’m very picky. I’ve had loaner hybrids and rental hybrids in the past and i can say that this iteration of the hybrid is simply excellent. All in all, I think this vehicle is great value for money, it performs well. Acceleration is very good. As I stated, MPG is right where I would expect it to be. If you want to drive like a Grandma, I’m sure you will get the EPA estimate or better. it does the job. Quality and fit and finish are very good. Just what I would expect from Toyota. Size is adequate for what the vehicle it built for. It replaced a Lexus RX, so just a little smaller, but good for the type of driving we do in it. Longer trips are fine, just a little smaller than we are used to driving in. I can highly recommend this vehicle. i don’t say that lightly.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Gas tank and Battery issues. NO FIX????

Kyle, 10/05/2020
2020 Toyota RAV4 Hybrid XLE 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
54 of 56 people found this review helpful

I was extremely excited for this vehicle. It is my first brand new car. I feel extremely let down by Toyota and their response to the issues that have faced me as a new buyer. The most recent and alarming issue is the parasitic draining of the battery that starts the car and runs the electronics. After a 3 day trip where the car was not driven, I returned to the parking lot to a dead car; probably one of the worst things to deal with when getting home from a vacation in the parking lot. I didn't recall leaving a light or any electronics on. The same thing happened again a week later after having left it for 24hrs of not running. That was the moment I knew something was wrong. I won't get too into it but even the experience of the servicing for this issue was another issue. I brought it in to the service department, they tested the battery and said "battery passed, everything is ok". I went through Toyota Customer Care to schedule my next appt. and they confirmed a parasitic draw from the battery, had no way of fixing it, and just replaced the battery for the time being. I still can't leave my car without driving it for more than 24hrs. The new battery is slowly losing its' value again. It's a mess. The gas tank issue is definitely disappointing- They claim and market the vehicle having a 14.5 Gallon Gas Tank, but it only allows you to fill up about 10 gallons at the pump. They say the issue is the shape of the tank triggering the top-off trigger on the pump; it just stops filling. At an avg of 40/mpgs I'm losing 180 miles of range on my vehicle!! That's too much. They don't have a remedy for it, they don't give you a timeline of when it will be fixed, and they haven't done anything to compensate for my disappointment.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Amazing! - 41mpg in a 4x4 SUV - it’s real.

Richard, 12/02/2019
2020 Toyota RAV4 Hybrid XLE 4dr SUV AWD w/Prod. End 05/20 (2.5L 4cyl gas/electric hybrid CVT)
203 of 215 people found this review helpful

After a few weeks with our 2020 RAV4 Hybrid - I’m still in shock that Toyota pulled off 41 real miles per gallon in a AWD (4x4) SUV. Keep in-mind this has the lines of a higher end SUV like a BMW and is not aerodynamic like a Prius, plus it’s a 4x4 with 219 HP. Most 4x4 SUV’s in this category get up to 25 mpg. In my real world city and highway testing, I managed 42 mpg average in echo mode. With practice (hypermiling), I think I can push it to 44 or 45 mpg. As for ride comfort and quality, all is excellent. The lane / radar assist cruise control works as expected, significantly reducing fatigue on longer drives. As long as there are lines on the road, the car auto drives on interstates and highways. The interior and exterior fit and finish, bells and whistles are super. We do wish it had a little more interior lighting in the storage compartments for nighttime, but we only bought the XLE trim. All trims come with the full auto drive and safety features. This new RAV4 is also super tight and feels great on all road surfaces. In my opinion the exterior looks more like that of a much higher priced BMW or Mercedes, but Toyota keeps the price reasonable and hit the ball out of the park with this amazing SUV. Now, I just need to pry it away from my wife’s grips. Happy car shopping, I hope this helped someone.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Delighted in Montana

Paul and Mary, 02/07/2020
updated 02/10/2021
2020 Toyota RAV4 Hybrid XSE 4dr SUV AWD w/Prod. End 05/20 (2.5L 4cyl gas/electric hybrid CVT)
73 of 77 people found this review helpful

Bought a 2020 RAV4 XSE Hybrid about a month ago and are most happy with the vehicle. Mileage is close to as advertised, about 38.5, although it is winter in Montana and I suspect that may have influenced the results a tad. Very impressed with how seamless the hybrid technology is to the driver and the AWD system is great. The performance is very good even here in mountains. It is strange that the RAV4 does not come with a power passenger seat....but that was not a deal breaker for us. We only have a few quibbles so far....like the location of the switches for the cold weather package options. Other than that, this is a great rig.....and we would highly recommend this vehicle for those looking for a hybrid SUV with AWD. Update after seven months-we are now getting 45+ mpg in mixed driving. Exceptional! No beefs to speak of. Filling the gas tank is still a finicky operation however . Toyota sent out an acknowledgment of this and indicated that there will be a fix. Overall, this is a great rig.....totally recommended!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love my XSE Hybrid

LNN, 01/06/2020
2020 Toyota RAV4 Hybrid XSE 4dr SUV AWD w/Prod. End 05/20 (2.5L 4cyl gas/electric hybrid CVT)
55 of 58 people found this review helpful

I have my RAV4 XSE since middle of October’19 and I love this newly redesigned styling and the new chassis platform. I also have a 2018 RAV4 and the ride quality of the ‘19 is GREATLY IMPROVED when comparing the 2018 vs. 2019. It’s brisk and smooth acceleration will put a smile on your face for a vehicle in this segment. Of course, there are others high end CUV out there...for me at this price point, it’s hard to beat the RAV4 Hybrid. I would love to get the Prime RAV4 coming around September/October this year. With close 40mpg on full electric and having the ability to re-charge while I am at work, not a drop of gasoline will be touch and I can still take it on a long weekend trip without range anxiety.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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