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Used 2020 Toyota Prius Consumer Reviews

4.5 out of 5 stars
34 reviews
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We have a limited number of reviews for the 2020 Prius, so we've included reviews for other years of the Prius since its last redesign.

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Pros
Cons
4 out of 5 stars

AWD-e easy to live with

DKDC, 03/15/2020
2020 Toyota Prius LE AWD-e 4dr Hatchback AWD (1.8L 4cyl gas/electric hybrid CVT)
70 of 71 people found this review helpful

We’ve had the AWD-e for three months and are still happy with the car. Very relaxing to drive in the city, super efficient on the highway. Around town the size is perfect, parking assist is fun to use, rear cross traffic alert very useful, the car is quiet. MPG in town has not been fantastic in the winter, but once the weather warmed up a bit the MPG went up. Average mpg since purchase 49.6. 60+ on the highway on a trip to PA. The driver assist radar cruise control makes stop/go highway traffic less tiring. Quiet enough under normal conditions, a little rough under harder acceleration (but follow the break in period directions). Bought this over the quicker RAV 4 hybrid because the handling in the Prius is much better, especially on winding back roads. Didn’t buy a Prius Prime because the battery takes up so much trunk space on what would otherwise be a great car. Didn’t but the Honda Insight because the front passenger seat is so low it’s difficult to get out of and is not height adjustable.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Prius built for safety!

Ethan , 09/15/2020
2020 Toyota Prius XLE 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
38 of 38 people found this review helpful

In the beginning of the month I got into a horrific car crash. A semi hit my car and I drove into a concrete wall on the freeway at 75 miles an hour. Although my Prius is a total loss, I believe it saved my life. I have four broken bones and a lacerated knee. I walked out of that car. Unbelievable! I loved my Prius!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Rock Solid

Hybrid Cruiser, 05/08/2019
2019 Toyota Prius LE AWD-e 4dr Hatchback AWD (1.8L 4cyl gas/electric hybrid CVT)
59 of 61 people found this review helpful

I am home... this car is where I belong. In less than 24 hours of ownership, this is quite possibly my favorite car ever (and I've owned 17 cars in my life). Took delivery two hours away and recorded a solid 62.5mpg on the highway (keeping in mind the break-in requirements). The CVT is perfect (I came from owning a line of late-model Subarus, and throttle tip-in and rubbery-band effect were terrible in the Subarus). The Prius rides like a much larger car - feels solid on the road, very very smooth and quiet. Happy to have the AWD for my slippery, slopey, snowy driveway in winter. Roomy interior! Steering still carries the artificial electric boost and feel that most Prius drivers will instantly recognize. Coming from the superior Eyesight package available in Subaru, I'm not as thrilled with Toyota's Sensing package, but it is what it is. Entune is terrible, and I didn't think I would miss Apple Carplay, but I do. And one small fault: it would be nice to backlight the shifter column to see the shift patterns in the dark (I know they are on the dash, but something about the shifter having it backlit is better to me). No dealbreakers here... the car is simply phenomenal... I love coasting through traffic and starting off effortlessly. Well done.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best Hybrid On The Market

Bruski, 05/08/2020
2020 Toyota Prius XLE AWD-e 4dr Hatchback AWD (1.8L 4cyl gas/electric hybrid CVT)
40 of 41 people found this review helpful

This is my 3rd Prius. The technology and fuel economy continues to improve. The quality, reliability & dependability is incredible. Never have to be concerned with range anxiety on long trips like with all electric vehicles. Environmentally responsible.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

We adore this car! Getting over 60 mpg often!

Margaret Walker, 08/07/2019
updated 02/10/2020
2019 Toyota Prius XLE 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
21 of 21 people found this review helpful

My husband and I have test driven the Prius since its' inception. We never felt comfortable in it so never purchased it. We decided to try out the 2019 model, the XLE with lumbar support and we bought the car in June 2019. This car is fantastic. It is comfortable, even fun to drive, and the mpg is much higher than stated. One day last summer, my husband drove from downtown NYC to Westchester (about 20 miles) and got 72 mpg! We didn't get the AWD option, as we have a Volvo with AWD which we will drive in stormy weather. This car is nearly as comfortable as the Volvo with orthopedic seats!! We prefer to drive it due to the mileage advantage. We actually feel that this is one of the very best cars we have ever owned! LOVE IT!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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