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Used 2021 Toyota Highlander Hybrid Platinum 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT) Consumer Reviews

4.2 out of 5 stars
12 reviews

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4 out of 5 stars

Love the car but...

Zac, Smithfield, PA, 02/13/2021
Toyota Highlander Hybrid Platinum 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
28 of 36 people found this review helpful

I love my new 2021 highlander hybrid platinum. Everything runs great and it’s a good looking suv. My biggest problem right now is the mpg..... I was so excited to be getting at least 30mpg and I’m barely getting 26. I don’t drive on the highway often and have put 1000miles on the car. I can’t believe 26 is my average even with conscious driving. I hope they didn’t miss quote the mpg

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Terrible gas mileage

Leo, Plainview, NY, 11/20/2020
Toyota Highlander Hybrid Platinum 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
65 of 96 people found this review helpful

I just purchased a 2021 Highlander AWD Platinum Hybrid. I am very easy on the gas pedal. I purposely bought this vehicle for the MPG rating it had. I just did my first fill up. 20 MPG. Needles to say I will be going back to the dealer service department to see what they say. I hope I didn't just blow $51,000.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Almost as good as it gets

Lary, Goodyear, AZ, 04/19/2023
updated 10/23/2023
Toyota Highlander Hybrid Platinum 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
3 of 3 people found this review helpful

I have a 2021 Highlander AWD platinum , I like everything about it except it does not have automatic folding mirrors, not a deal breaker but has so many other luxuries. I do not know why Edmunds always rates them below Kia, must be on their payroll is all I can think of. I was looking for my last car and wanted something with all the bells and whistles and would easily go 250,000 miles or more pretty much trouble free. I average about 34-36 miles per gallon depending on type of driving and use of air conditioner. I have had for two years and so far it has not disappointed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Is great car technology needs some improvement

Jim, Holts Summit, MO, 11/05/2021
updated 11/14/2024
Toyota Highlander Hybrid Platinum 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
5 of 10 people found this review helpful

I had this car for 31700 miles It's actual mileage is about 321/2. 65% of my driving is highway Alexa does not work 65% of the time. There have been several updates to the app, but it still has issues. Why put this feature on and sell it if it doesn't work!

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Well-built vehicle

Cricket , Jacksonville, FL, 08/22/2023
Toyota Highlander Hybrid Platinum 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
1 of 1 people found this review helpful

The only thing I would have liked is the driver's side doors lock/unlock & memory seat buttons were lite when lights are on.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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