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Used 2021 Tesla Model X Consumer Reviews

3.3 out of 5 stars
33 reviews

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We have a limited number of reviews for the 2021 Model X, so we've included reviews for other years of the Model X since its last redesign.

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Pros
Cons
1 out of 5 stars

What service

Gregor, 05/25/2021
2020 Tesla Model X Long Range Plus 4dr SUV AWD (electric DD)
11 of 16 people found this review helpful

The lack of service will kill Tesla. Purchased a new $98k model X . The day after deliver scheduled a service call on the Tesla app (can not actually call service) to get a vibration issue fixed. 5 follow up service calls (3 month later) and issue is not fixable according to 20 year old Genius service advisor. Needless to say the attorneys are working it out

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

A nice change

Glenn, 09/19/2021
updated 10/07/2024
2020 Tesla Model X Long Range 4dr SUV AWD w/Prod. End 05/20 (electric DD)
6 of 8 people found this review helpful

Expect a few quirks, but in reality a way better experience then the 2 MB we had previously, especially since they require little to no service. Travelling from Ontario Canada to Disney in Florida in December was intimidating being new to electric, but the Tesla supercharger network is probably what makes it the best choice for travelling, we had a great trip, I would say i don’t miss the $700 service visits to Mercedes Benz, they hold there value we’ll, and not having to go to a gas station, ever, is the icing on the cake. It is 5 years old now and 180,000kms and still as good new.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Nice Car

Chief Steve, 01/23/2023
2020 Tesla Model X Long Range Plus 4dr SUV AWD (electric DD)
7 of 11 people found this review helpful

I really like this vehicle. All the little things, driver door opens for you, bell rings when light changes to green, AWD along with adjustable vehicle height works well in the snow, cameras show pertinent information, and it has almost instant acceleration. I just don't care for the actions of the CEO.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Too many defects and bad construction

Udonis, 11/30/2021
2021 Tesla Model X 4dr SUV AWD (electric DD)
9 of 15 people found this review helpful

Road noise bad battery life; cabin is like plastic/ seat uncomfortable

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

2020 Tesla Model X

Dole, 02/20/2022
updated 08/22/2022
2020 Tesla Model X Long Range 4dr SUV AWD w/Prod. End 05/20 (electric DD)
5 of 8 people found this review helpful

Great vehicle. Planning on purchasing another one after the lease on this one is up. We just replaced the tires on this vehicle in less than 3 years and only 18,000 miles. The Model X has 2 different size tires on the front and back. The factory Continental tires started to separate and pulled to the right. The tire dealer advised us that the Model X is so heavy and has so much torque that passenger car tires have not advanced enough to handle the load. Consequently we replaced all 4 tires because one rear tire was also separating. So if your considering purchasing a Model X you should also consider the cost of replacing the tires every 3 years or sooner at a cost of approximately $1600. Musk should hire engineers that can work with tire manufacturers that can develop a tire for this vehicle that can handle the excessive weight.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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