Used 2021 Tesla Model X Consumer Reviews
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We have a limited number of reviews for the 2021 Model X, so we've included reviews for other years of the Model X since its last redesign.
love the car, hate their customer service
Anastasia, 03/17/2020
2020 Tesla Model X Long Range 4dr SUV AWD w/Prod. End 05/20 (electric DD)
33 of 53 people found this review helpful
I had a problem while driving on a highway, my car just shut down, the screen went black and I lost Bluetooth and sound. I called Tesla to figure out why, they refused to help me unless I gave them my vin # Who in their right mind knows their vin #? No one. The agent hung up on me, refused to help, created a dangerous situation on the road by insisting that I look into my phone for a vin # while driving. I felt abused and abandoned. This new technology should be very concerned with their customers safety, but Tesla doesn't seem to be. I absolutely hate their customer service, their salesmanship and attitude towards their customers. It really does seem they don't give a crap if you are ok. It feels like they are training their employees to be aggressive to their customers. I had to drive with a black screen for miles not knowing if the car can just stop in the middle of a highway
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What service
Gregor, 05/25/2021
2020 Tesla Model X Long Range Plus 4dr SUV AWD (electric DD)
10 of 15 people found this review helpful
The lack of service will kill Tesla. Purchased a new $98k model X . The day after deliver scheduled a service call on the Tesla app (can not actually call service) to get a vibration issue fixed. 5 follow up service calls (3 month later) and issue is not fixable according to 20 year old Genius service advisor. Needless to say the attorneys are working it out
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2021 Tesla Model X for sale near you
3 of 12 listings
- Long Range Plus 4dr SUVMSRP: $39,99973 mi away
- Performance 4dr SUVMSRP: $39,974121 mi away
- Performance 4dr SUVMSRP: $39,99540 mi away
See all 12 listings
Nice Car
Chief Steve, 01/23/2023
2020 Tesla Model X Long Range Plus 4dr SUV AWD (electric DD)
6 of 10 people found this review helpful
I really like this vehicle. All the little things, driver door opens for you, bell rings when light changes to green, AWD along with adjustable vehicle height works well in the snow, cameras show pertinent information, and it has almost instant acceleration. I just don't care for the actions of the CEO.
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Too many defects and bad construction
Udonis, 11/30/2021
2021 Tesla Model X 4dr SUV AWD (electric DD)
7 of 13 people found this review helpful
Road noise bad battery life; cabin is like plastic/ seat uncomfortable
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I’d buy another one in a heart beat
Brock Daly, 06/30/2021
2021 Tesla Model X Long Range 4dr SUV AWD w/Prod. End 11/21 (electric DD)
5 of 9 people found this review helpful
This car is amazing! I love that it’s fully electric and how smooth everything is. Much better than the previous model x.
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