Used 2017 Tesla Model X Consumer Reviews
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We have a limited number of reviews for the 2017 Model X, so we've included reviews for other years of the Model X since its last redesign.
What do you get from Tesla when you spend $113,000
Aleksander, 07/28/2016
2016 Tesla Model X 90D 4dr SUV AWD (electric DD)
65 of 85 people found this review helpful
First, you will get a whole lot of excitement by watching pictures and videos on the Tesla website, while you are waiting for your car to arrive at the dealer. Then, for the first few weeks, you will think and tell everybody that you have the best car in the world… and then, reality sets in. You start realizing that many of those high tech gizmos simply don’t work. But, you understand, that this is a fresh concept car and you almost expect that. So far so good, but then you are going to get seriously shocked when you try to get through the service department appointment desk and eventually the service manager. Honestly, I never, ever, experienced such a bad service in any other cars I have owned, or am currently possessing now, even when the cars were worth a fraction of the $113,000 which I have spent on my Model X 4 months ago. I know that nobody will believe me if I will tell you that today, July 25, I called the Tesla Service Department in Burbank to request another follow up appointment to fix a list of problems (some of them serious safety issues) and was told, that if I was to waive my rights for a loaner car (per my contract) the fastest open appointment is August 25...basically in one month! How many issues does Tesla Model X have for the service department to have to wait for one full month? It didn’t help to get over my disappointment with the car when I had a very unfriendly and rude conversation with the service manager Mr. Mines. I explained to this gentleman my problems and the reason why I asked for the service manager and I got interrupted with “Are you done yet? May I talk now?” Wow! People! For your information...if I called the Maserati dealership (true story), with any problem, I will have an appointment the next day, and I will drive out in a brand new loaner car. That’s service! I wish I never leased my Tesla Model X, simply because I don’t believe that anybody deserves service and should be treated that way.
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BEST SUV / Crossover vehicle EVER!
Johny5, 04/21/2017
updated 10/24/2017
2016 Tesla Model X 90D 4dr SUV AWD (electric DD)
7 of 8 people found this review helpful
Hello I have owned my 2017 Tesla model X 90D for 22 days I have over 4000+ miles on it already and driven every terrain except for snow. This vehicle continues to impress and outperforms all other competition (Including my neighbors Lamborghini Gallardo!!!!) I have had zero problems locating superchargers along my route which are totally free! I thought having this car in my apartment on the beach would be a problem but it's totally not since I only have to charge it every other few days and charging is pretty quick. I have autopilot version 8.1 installed and I can honestly say that autopilot is a serious step into the future. 90% of my long term driving now uses autopilot with me only fully driving in construction zones or bad roads or city driving. Its so amazing it probably saved my life! I dozed off one late night driving back from Washington DC to Miami. Autopilot sensed my hands weren't on the wheel and woke me up with a chime all while the car was safely maneuvering thru traffic! This is hands-down the best and safest vehicle that has ever been produced for the public! It compliments aerodynamics and ingenuity so well that the feeling can only be similar to the shock and awe of the Citroen DS of 1955 that paved the way for safer more efficient quality cars. By the way the Tesla has no engine so say goodbye to gas and hello more trunk space! 😱🤗👌
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2017 Tesla Model X for sale near you
3 of 31 listings
- 75D 4dr SUVMSRP: $24,980148 mi away
- 75D 4dr SUVMSRP: $25,485114 mi away
- 90D 4dr SUVMSRP: $30,000147 mi away
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Test Driving a Model X P90D
OG, 12/12/2016
2016 Tesla Model X P90D 4dr SUV AWD (electric DD)
17 of 22 people found this review helpful
About the car: aside the electric part (which it is good or the best in itself) the price range with options (100-120 K) that makes Tesla desirable is not competitive with other cars in that range and same style. Cabin is not sealed at 65-70 m/h, tires are noisy too at that speed. Auto Pilot feature is misleading (I am sure it will get better) but just now it is nothing else than a dynamic cruise control. Acceleration is very sensitive which it is likely to please certain group of people, but it is not practical for an everyday commuting car, making Model X a toy to enjoy and impress friends once in a while. Bottom line: Too much money for a good battery and decently good looking car. About the service: it is not clear how maintenance would be handled. In case of having the car serviced for a reason different from scheduled maintenance, it seems there is a LONG waiting list to get hands on a dealer loaner. The alternative would be a gas operated car from a rent-a-car company. This is not acceptable, not for that price. Summary: For more than it is innovative and cute, the model X is not ready to compete in the price range it has being marketed. Suggestion to consumers: sleep on it until it develops in a better choice. It will for sure!
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Not Ready for Prime Time
DFE, 10/28/2016
updated 04/30/2021
2016 Tesla Model X 75D 4dr SUV AWD (electric DD)
29 of 40 people found this review helpful
I ordered a Tesla X in June of 2105. It arrived in September of 2016. All of the amazing things it does well have been described by others. The electronics, sleek profile, lack of engine noise, acceleration, and easy to understand controls are all great. But its not ready for prime time by a long shot. The lack of engine noise is totally outweighed by a noisy, choppy, and rattle filled interior. The tires are incredibly noisy. The suspension is downright awful and cannot be adjusted even with the air suspension option. Only the ride HEIGHT can be controlled not the stiffness. I bought it for my wife to replace her midsize Mercedes SUV. So that was her baseline. Her very first reaction upon entering the X was where do things go. The cop holders are awkward to say the least, the storage is minimal, the second row seats do not fold flat, and there is NO PLACE to hang clothes or even lay them flat. A bright sun is bothersome as it shines through the huge windshield and the visors are amusingly toy-like. The rear view mirror is tiny and the rear window small. Unsafe in my book. The gull wing doors were fun for 15 minutes and then an inconvenient pain. The back seats are small and narrow and all the talk about legroom is just not true in the real world. In short, it is not a workaday vehicle. Update at 9000 miles. The vehicle has not gotten better with time. It’s ride is still harsh and the rattles are worse. I learned after one Midwest winter that an electric vehicle range is dramatically affected by temperatures below 40F. The range is reduced by at least 40% as are the regenerative brakes. The heater cannot keep up with the cold. The gull wing doors are especially annoying in rain or snow. I’ve had flat tires and learned they are a bit rare and quite expensive to replace. The local Tesla service center is good. Three year update: A minor rear end fender bender. Six weeks in shop and $13,000 to repair. Automatic car wash now rips off side running lights. April 2021 update. Sold the X and bought a Mach E. Mach E much more comfortable and, so far, glitch free.
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4 years old and still amazed!
Brian K, 08/03/2018
updated 08/03/2020
2016 Tesla Model X 75D 4dr SUV AWD (electric DD)
6 of 7 people found this review helpful
We went to Tesla in 2016 to place our $1,000 deposit for a Model 3 but ended up buying this Model X 60D which was not on our radar before we test drove it. Compared to other candidates for replacing my wife's Mercedes GL the X seemed to come from 20 years in the future, In particular we loved the airy cabin with enormous windshield, the silent propulsion, the amazing off-the-line acceleration, and the lack of exhaust emissions. Autopilot 1.0 fairly blew us away. Two years and 35k miles later we still love all those features and we have been very happy with the support and service from Tesla where the repair center still feels like a fun garage with friendly helpful people. Not many downsides. I never liked the falcon wing doors and they are indeed a minor pain especially if someone is getting into the front seat and someone else into the back at the same time. They do however get a lot of oohs and ahhs even now. Build quality is fine, but it does not feel as solid as the best in class Lexus or Mercedes. Supercharging is awesome - I can go anywhere in the country with my puny 60 kWhr battery. Still amazed! 4 year update: Well the car just seems to improve with time. In some ways it has actually improved via over the air updates which keep the user interface fresh and add small useful features. It is also surprising to me to see how little progress the other car makers have made. Not to pick on Mercedes I just know them best, but you need a microscope to distinguish today's GLS from the 2008 GL that my Model X replaced. In other ways the Model X simply has not deteriorated as my Mercedes GL did around this time. No bills for major maintenance, because all those complex oily bits simply don't exist. I look at my old 'GL maintenance log' in Excel with awe that I spent so much to keep that car in tip top condition. Tesla massively underestimate the savings on their website. The only small surprise is that I seem to use a 12V battery every year, so far at no cost to me. I had previously assumed that the big battery would protect the little one but it seems a lot of the user interface features run on 12V. More than ever this seems like a very smart choice.
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