Used 2016 Tesla Model X Consumer Reviews
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Not Ready for Prime Time
DFE, 10/28/2016
updated 04/30/2021
2016 Tesla Model X 75D 4dr SUV AWD (electric DD)
29 of 40 people found this review helpful
I ordered a Tesla X in June of 2105. It arrived in September of 2016. All of the amazing things it does well have been described by others. The electronics, sleek profile, lack of engine noise, acceleration, and easy to understand controls are all great. But its not ready for prime time by a long shot. The lack of engine noise is totally outweighed by a noisy, choppy, and rattle filled interior. The tires are incredibly noisy. The suspension is downright awful and cannot be adjusted even with the air suspension option. Only the ride HEIGHT can be controlled not the stiffness. I bought it for my wife to replace her midsize Mercedes SUV. So that was her baseline. Her very first reaction upon entering the X was where do things go. The cop holders are awkward to say the least, the storage is minimal, the second row seats do not fold flat, and there is NO PLACE to hang clothes or even lay them flat. A bright sun is bothersome as it shines through the huge windshield and the visors are amusingly toy-like. The rear view mirror is tiny and the rear window small. Unsafe in my book. The gull wing doors were fun for 15 minutes and then an inconvenient pain. The back seats are small and narrow and all the talk about legroom is just not true in the real world. In short, it is not a workaday vehicle. Update at 9000 miles. The vehicle has not gotten better with time. It’s ride is still harsh and the rattles are worse. I learned after one Midwest winter that an electric vehicle range is dramatically affected by temperatures below 40F. The range is reduced by at least 40% as are the regenerative brakes. The heater cannot keep up with the cold. The gull wing doors are especially annoying in rain or snow. I’ve had flat tires and learned they are a bit rare and quite expensive to replace. The local Tesla service center is good. Three year update: A minor rear end fender bender. Six weeks in shop and $13,000 to repair. Automatic car wash now rips off side running lights. April 2021 update. Sold the X and bought a Mach E. Mach E much more comfortable and, so far, glitch free.
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4 years old and still amazed!
Brian K, 08/03/2018
updated 08/03/2020
2016 Tesla Model X 75D 4dr SUV AWD (electric DD)
6 of 7 people found this review helpful
We went to Tesla in 2016 to place our $1,000 deposit for a Model 3 but ended up buying this Model X 60D which was not on our radar before we test drove it. Compared to other candidates for replacing my wife's Mercedes GL the X seemed to come from 20 years in the future, In particular we loved the airy cabin with enormous windshield, the silent propulsion, the amazing off-the-line acceleration, and the lack of exhaust emissions. Autopilot 1.0 fairly blew us away. Two years and 35k miles later we still love all those features and we have been very happy with the support and service from Tesla where the repair center still feels like a fun garage with friendly helpful people. Not many downsides. I never liked the falcon wing doors and they are indeed a minor pain especially if someone is getting into the front seat and someone else into the back at the same time. They do however get a lot of oohs and ahhs even now. Build quality is fine, but it does not feel as solid as the best in class Lexus or Mercedes. Supercharging is awesome - I can go anywhere in the country with my puny 60 kWhr battery. Still amazed! 4 year update: Well the car just seems to improve with time. In some ways it has actually improved via over the air updates which keep the user interface fresh and add small useful features. It is also surprising to me to see how little progress the other car makers have made. Not to pick on Mercedes I just know them best, but you need a microscope to distinguish today's GLS from the 2008 GL that my Model X replaced. In other ways the Model X simply has not deteriorated as my Mercedes GL did around this time. No bills for major maintenance, because all those complex oily bits simply don't exist. I look at my old 'GL maintenance log' in Excel with awe that I spent so much to keep that car in tip top condition. Tesla massively underestimate the savings on their website. The only small surprise is that I seem to use a 12V battery every year, so far at no cost to me. I had previously assumed that the big battery would protect the little one but it seems a lot of the user interface features run on 12V. More than ever this seems like a very smart choice.
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The model x is years ahead of the competition
MHC, 10/16/2016
2016 Tesla Model X 90D 4dr SUV AWD (electric DD)
12 of 16 people found this review helpful
I have only had the car a few weeks so I can't attest to reliability but everything else is fantastic. The car is quicker ( without Ludicrous) than my GL 63 AMG Mercedes that I traded in for the car. It handles and rides more comfortably as well. Not to mention 90MPG equivalent versus the 16mpg I used to get. The car is a technical phenomenon-- Teslas driver assistance autopilot is way ahead of Mercedes, Audi and Porsche. Automatic doors are great. The ability to control the car from your phone is best in class. The helicopter bubble windshield has the visibility my wife loved when we test drove the Range Rover but the the tesla drives ten times better than the Rover. There are a few quirky things that are different but clearly the future is here and the model x is it.
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Tesla is a BIG FAT Lie, quality and workmanship
Koory, 05/16/2017
updated 05/18/2018
2016 Tesla Model X 75D 4dr SUV AWD (electric DD)
16 of 23 people found this review helpful
Don’t be impressed by the looks or the electronics, Ask yourself when was the last time you spend 1.5 hours to fill up your car at a gas station They told me I can fully charge at their supper charging station in 15 minutes, it takes 1.5 hours Also after 8-10 years are you ready to spend $20+K to replace the battery, if not your car is worthless Bought my Model X in Dec-21-2016 and it has been in the shop since Jan-16-2017 (today is May-16-17), drove the car handful of times and here are some of the issues 1.Cracked / De-lamination of the windshield (window) 2.Brakes Makes incredibly loud Noise , and keeps getting louder 3.Rated Battery Life is not as promoted (rated for 247KW, but fully charges at 230KW, and can only drive 150 miles with it) 4.Falcon Door Driver side Misaligned 5.Trunk / Lift gate door Misaligned and wobbling/ sway when opened 6.All Doors and seats Rattle when driving on surface street 7.Right Falcon door aluminum Frame coming out 8.Second row passenger seats squeaks when moved (broken part) 9.Left AFT tire guard broken and hanging (wheel Arch Liner) 10.Heater does not work until Seat Heater is turned on 11.Both front doors Seal hanging loose without a support 12.Windshield wiper blades dried up leaving scratch marks on the windshield 13.Phone voice command Does not work
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You love it and hate it
Ed, 01/02/2017
2016 Tesla Model X 75D 4dr SUV AWD (electric DD)
10 of 14 people found this review helpful
I love the car then again I dislike it. The car is techy in every way but it seems the reliability does not back it up yes it's a very fast car and Uber techy but when your constantly in the service department it's not very pleasant I thought my Land Rover was unreliable this is on a different level. But it was expected buying an electric vehicle when the technology isn't very mature. But seriously that could of made the interior quality much better! This car feels like a cheap American car. But we know why we paid those expensive price tags! But tax savings plus the incentives that California gives and the potential gas savings! (I own a Landrover and a silverado 3500) it makes the car not that expensive! Overall an 3 star rating
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