Used 2016 Tesla Model X Consumer Reviews
Used Model X for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Wait until quality improves
Andrew, 10/20/2016
2016 Tesla Model X 90D 4dr SUV AWD (electric DD)
18 of 22 people found this review helpful
I purchased this car and am so disappointed with the quality of the build. The 2nd day of ownership the drivers door didn't open. The door latch needed to be replaced. They damaged the door when repairing the latch. Another service call. The wipers make noise,there is excessive wind noise, road noise, moisture in the rear tail lights and other problems. There are so many other cars that are more quality and less problems. Forget about getting a service appointment especially if you want a Tesla loaner. That would be well over a months wait.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Value
not sure if worth the money
L P, 08/30/2016
2016 Tesla Model X P90D 4dr SUV AWD (electric DD)
50 of 64 people found this review helpful
We loved Tesla Model X when we test drove it. The sales girl told us that the car would be ready in 2 month. We ordered it! when delivery specialist contacted us after that, he said that actually the car will be ready in October. We said -OK, what can you do? 2 month later we got a call the the car is ready, (2 month earlier then promised), we must come and accept delivery for it. The time slots for delivery appointments are limited, and so we have to adjust out busy schedule to receive the car. We have scramble to get loan-since we were told that we had 2 extra month before, also the charger is not installed, so that becoming a pain. The car drove fine, fast p90d with ludicrous mode, comfy however; it started to fall apart on day 2-little parts on inside (decorative) things started to fall off. The on day 5 the car shut down, with all warning lights on, and we took it back to service. That's where the crappy service began. First we could not get hold of the service person, -he was with other customers. Now when i get a 160K car -I expect service person available, period! Then they said that replacement car would come from Enterprise?! who promised me Chevy Impala. of course i said that will not happen and after discussing this issue with service representative they somehow got fully charged Model S they could loan us. It has been almost a week and car still not repaired, parts are ordered from somewhere...... no time estimates given. So after owning Tesla Model X for 2 weeks, I am less then impressed. I understand that things can malfunction, but lack of service is just that.....
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2016 Tesla Model X for sale near you
3 of 28 listings
- 90D 4dr SUVMSRP: $17,49939 mi away
- 75D 4dr SUVMSRP: $20,79539 mi away
- 90D 4dr SUVMSRP: $25,98843 mi away
See all 28 listings
What do you get from Tesla when you spend $113,000
Aleksander, 07/28/2016
2016 Tesla Model X 90D 4dr SUV AWD (electric DD)
65 of 85 people found this review helpful
First, you will get a whole lot of excitement by watching pictures and videos on the Tesla website, while you are waiting for your car to arrive at the dealer. Then, for the first few weeks, you will think and tell everybody that you have the best car in the world… and then, reality sets in. You start realizing that many of those high tech gizmos simply don’t work. But, you understand, that this is a fresh concept car and you almost expect that. So far so good, but then you are going to get seriously shocked when you try to get through the service department appointment desk and eventually the service manager. Honestly, I never, ever, experienced such a bad service in any other cars I have owned, or am currently possessing now, even when the cars were worth a fraction of the $113,000 which I have spent on my Model X 4 months ago. I know that nobody will believe me if I will tell you that today, July 25, I called the Tesla Service Department in Burbank to request another follow up appointment to fix a list of problems (some of them serious safety issues) and was told, that if I was to waive my rights for a loaner car (per my contract) the fastest open appointment is August 25...basically in one month! How many issues does Tesla Model X have for the service department to have to wait for one full month? It didn’t help to get over my disappointment with the car when I had a very unfriendly and rude conversation with the service manager Mr. Mines. I explained to this gentleman my problems and the reason why I asked for the service manager and I got interrupted with “Are you done yet? May I talk now?” Wow! People! For your information...if I called the Maserati dealership (true story), with any problem, I will have an appointment the next day, and I will drive out in a brand new loaner car. That’s service! I wish I never leased my Tesla Model X, simply because I don’t believe that anybody deserves service and should be treated that way.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
BEST SUV / Crossover vehicle EVER!
Johny5, 04/21/2017
updated 10/24/2017
2016 Tesla Model X 90D 4dr SUV AWD (electric DD)
7 of 8 people found this review helpful
Hello I have owned my 2017 Tesla model X 90D for 22 days I have over 4000+ miles on it already and driven every terrain except for snow. This vehicle continues to impress and outperforms all other competition (Including my neighbors Lamborghini Gallardo!!!!) I have had zero problems locating superchargers along my route which are totally free! I thought having this car in my apartment on the beach would be a problem but it's totally not since I only have to charge it every other few days and charging is pretty quick. I have autopilot version 8.1 installed and I can honestly say that autopilot is a serious step into the future. 90% of my long term driving now uses autopilot with me only fully driving in construction zones or bad roads or city driving. Its so amazing it probably saved my life! I dozed off one late night driving back from Washington DC to Miami. Autopilot sensed my hands weren't on the wheel and woke me up with a chime all while the car was safely maneuvering thru traffic! This is hands-down the best and safest vehicle that has ever been produced for the public! It compliments aerodynamics and ingenuity so well that the feeling can only be similar to the shock and awe of the Citroen DS of 1955 that paved the way for safer more efficient quality cars. By the way the Tesla has no engine so say goodbye to gas and hello more trunk space! 😱🤗👌
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Test Driving a Model X P90D
OG, 12/12/2016
2016 Tesla Model X P90D 4dr SUV AWD (electric DD)
17 of 22 people found this review helpful
About the car: aside the electric part (which it is good or the best in itself) the price range with options (100-120 K) that makes Tesla desirable is not competitive with other cars in that range and same style. Cabin is not sealed at 65-70 m/h, tires are noisy too at that speed. Auto Pilot feature is misleading (I am sure it will get better) but just now it is nothing else than a dynamic cruise control. Acceleration is very sensitive which it is likely to please certain group of people, but it is not practical for an everyday commuting car, making Model X a toy to enjoy and impress friends once in a while. Bottom line: Too much money for a good battery and decently good looking car. About the service: it is not clear how maintenance would be handled. In case of having the car serviced for a reason different from scheduled maintenance, it seems there is a LONG waiting list to get hands on a dealer loaner. The alternative would be a gas operated car from a rent-a-car company. This is not acceptable, not for that price. Summary: For more than it is innovative and cute, the model X is not ready to compete in the price range it has being marketed. Suggestion to consumers: sleep on it until it develops in a better choice. It will for sure!
- Safety
- Technology
- Performance
- Interior
- Comfort