Used 2014 Subaru XV Crosstrek Consumer Reviews
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XV Hybrid Gulf Coast
ts45, 02/09/2014
2014 Subaru XV Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
34 of 34 people found this review helpful
XV Hybrid since 12/28/2013, Satin White Pearl, St.trim. Our first Subaru, had several Honda's in the past..My wife is main driver, have taken plenty of opportunity to drive myself. We are really happy with our purchase, test drove the 2014 Forester and 2014 non hybrid XV, both nice but were sold on the Hybrids ride and refinement. The base Audio system has been nice, a good quality CD recording sounds fine, a bad CD one, bad Blue tooth is working well, takes a little time to Pair.This is our first CVT Transmission, very impressed, love it. Hill climbs are really smooth and quiet, no sudden gear change, plenty of torque, love the CVT. Have observed Gas MPG 33+, about 50/50 City/HGWY.
Never thought I'd buy a Subaru
katethegreat84, 08/09/2014
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
27 of 27 people found this review helpful
When I first started looking at cars I never even thought to look at the Crosstrek or Subaru. As a real estate agent I wanted something nice but didn't want to go the standard issue luxury car everyone seems to drive. When a family member recommended the forester, I wasn't thrilled but went to test drive it anyway. While at the dealership I saw this little beauty and fell in love. I can cart around my clients and all my signs/lockboxes/excess Realtor stuff. But its also very comfortable and safe feeling. Being able to sit up high is a plus when you drive 20k miles a year. I highly recommend the GPS option, with it you get an upgraded sound system and a back up camera. I love my Crosstrek!
2014 Subaru XV Crosstrek for sale near you
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I Love THIS car!
holderad, 01/27/2014
2014 Subaru XV Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
58 of 60 people found this review helpful
I love my 2014 Plasma Green Crosstrek Hybrid. My one word description: Awesome! The hybrid system works significantly better than any hybrid I test drove. It is used for power / torque augmentation more than fully powering the car most of the time. I think Subaru under-reported their MPG figures on purpose. The car is not even broken in, and I'm getting almost 38 MPG highway and so far about 31.7 MPG with downtown driving. The car does some kinda magic with the CVT and that electric motor. It is seamless. The car has "the pull" at all speeds that it's all gas brother just doesn't. I mean, you can feel the surge at highway speeds when you stand on it to pass. The symmetrical AWD is fantastic!
Fun and reliable
Renee, 04/14/2016
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl 5M)
21 of 21 people found this review helpful
Owned my car 2 years now. It's a fun car to drive, great handling, superior in bad weather and snow! Comfy interior, smooth drive, have not had any problems. Cargo space is great for a compact SUV. Only drawbacks is that the paint seems to scratch and chip easily, a few bad blind spots because of the slope of the car, and the car is a little loud once you get over 80 miles an hour. These are slight things in my opinion, but might annoy others.
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Just what I was looking for
antiquity, 10/26/2013
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
59 of 62 people found this review helpful
Lots of "compact" SUVs out there, and almost all of them are boring and bland. While no drag racer, this car is fun to drive, has exciting styling, and is just the right size. Also, it has a unique look and size that isn't quite an SUV, more like a sports wagon/SUV cross. You get a lot for the money - heated leather seats, Navigation, moonroof, backup camera - compared to other cars. Plus, the raised clearance, cool wheels, and great gas mileage (at at 27 MPG mostly on short trips and city driving). The drive feels very secure, and the shift paddles are fun to use. The engine does rev high and won't get you 0 - 60 in a record time, but the car feels punchy, spry, and turns on a dime.
Wow, I Get To Be The First Reviewer
the_craw, 01/26/2014
2014 Subaru XV Crosstrek Hybrid Touring 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
37 of 40 people found this review helpful
I purchased the Hybrid Touring about a month ago, and have over 1,400 miles on it. For context, I live in the Northeast, and the weather has been brutal pretty much each day since I've owned it. The car drives really nicely. It is quiet, and the steering has good feedback without being overly stiff. It also has a nice exterior look. Traction has been great. As far as the mileage, it has been disappointing. It has averaged about 27 MPG. Like I said, the weather has been really cold, and it is only 1,400 miles, so that might be holding it back. Even with highway only trips I have not been able to average over 29MPG, and I'm not a super fast driver.
Better than expected
subiedriver6, 02/19/2014
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
20 of 21 people found this review helpful
I have been sold on Subaru for many years, but this is a change from my usual purchase of a Forester. The engine is just average in regard to performance, but exceptional in gas mileage, averaging 29 in rural back road driving. The seats are very comfortable and the cabin seems much more roomy compared to the Foresters I have had in the past. The doors are large and provide easy in/out access. The exterior styling is aggressive and has received a lot of compliments, while the interior is more just utilitarian and the radio readout is disappointing. Overall, the more I drive it, the better I like it.
Defective Steering/Chassis
nass2, 08/27/2014
updated 09/06/2022
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
19 of 20 people found this review helpful
We returned a new 2014 XV Crosstek 2 days after purchase for a full refund due to unrepairable steering and/or chassis problem. The car had strong steering pull to the RIGHT. The dealership attempted to fix the car, but was unable to do so. The service adviser and technician told us that they have been having frequent steering problems with this model car. They wanted to have a Subaru engineer come out, so I requested the alignment specs. The alignment was intentionally set to cause the car to pull LEFT to "correct" the problem, but it still pulled RIGHT. The dealer offered us a different Crosstek, which had the same problem after test driving it.
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2014 XV CrossTrek Premium Review
Charles Marcino, 02/25/2015
updated 02/27/2019
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
19 of 20 people found this review helpful
5 years and 91000 miles later my 2014 crosstrek is still running strong. In fact, we just added a 2019 forester sport to the fleet as well. The winter weather in NJ over the past 5 years has been no match for the all wheel drive of the crosstrek as it continues to impress in all weather conditions. No mechanical issues whatsoever and its proven to be a very solid and reliable vehicle.
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Cold Feet
Carol Pastushok, 03/05/2015
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
16 of 17 people found this review helpful
I bought my 2014 subaru a little over a year ago. This past winter I really noticed how poorly the heat works. My feet and legs get so cold I'm tempted to put in a heating blanket. The service dept said..."Can't do anything...the heating system is weak" Also very noisy at highway speeds...can't listen easily to my audio books. Finally, some of these problems might be tolerable if the MPG was better than 23 using 87 octane. The service person said the computer says 26 MPG ??and it's winter.
I traded this in due a problem never fixed
tradedcmax, 04/06/2014
updated 04/07/2016
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
28 of 31 people found this review helpful
UPDATE: We really loved our Crosstrek, in bright orange, but after driving it for a little bit, I noticed my arm was sore. I didn't really understand why. But I figure it out. It was pulling to the right, constantly, upon any acceleration. As a car guy, I remember torque steer; it was just like torque steer but obvious at all levels of acceleration. The dealer could not fix it. The techs of course denied it happening. But I went and tried a brand new one (this was new too) and no torque steer. So the dealer basically traded it in for this one and put this broken one on the lot as a non-certified pre owned. I was happy but I felt bad for whomever bought it after me. Anyway, the replacement was fine, until someone stole the wheels and tires off of it while it sat in front of my house.....those are some nice wheels. And after that, I started driving it at I95 rush hour traffic and found it could not handle the speed of I95 with as much grace as it should; it felt wonky. So, I traded it in on a a competitor's SUV. I am so happy I did this, despite losing some cash along the way. The other problems that surfaced were on the 2nd one, if you had the heater in the bi-level mode, the engine would run rough like it was going to stall. All other modes were okay. The engine is a 60K tune up interval. When cold it had a very fast idle. Reminded me of something from the 80's, fast idle. Those things said, I also had major problems with my feet hurting after driving for awhile......at 5' 11", I could not stretch out my legs as I would on other cars. That turned out to be a bigger problem that anticipated. And also, the cargo area was smaller than I first realized. My fault for not renting one for a week first, but they are hard to find as rentals. So, it turns out that these weren't as good as originally anticipated, but probably for many, it would be fine.
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not very hybridy - updated
fried003, 02/12/2014
updated 08/20/2019
2014 Subaru XV Crosstrek Hybrid Touring 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
30 of 34 people found this review helpful
The sticker only claimed 31mpgs, so it's close to what was expected - admittedly I never looked at the MPGs, mostly just the price The car barely gets 30mpg; not much better than my 2008 Forester. Like many car companies, Subaru wanted a "Hybrid" in their line-up. So they picked the Crosstrek & jeri-rigged it as a hybrid, though it was never really designed as real hybrid, like a Prius. Any Prius is a hybrid. Otherwise it's decent enough/comfortable. I got the touring model, which has all the bells & whistles, some of which I don't understand, such as the entertainment system. The touch screen for the navigation system/entertainment system is clunky. After 5 years of ownership, the only repair needed was to replace a strut, and two batteries - the "normal" battery in any car + another one that restarts the engine when the car is in idle (at a stoplight). This latter battery, one of two that are only part of the hybrid system, is very expensive & not covered by the longer engine/transmission warranty. This is not the battery that can power the car, it's a smaller battery used only for re-starting the car. Since buying it, Subaru upped the oil change interval from 7,500 to 6,000 (upped, meaning more frequent change). The engine is a 2.0L - to me, it's very under-powered, especially living in a hilly area. I think the literature has it as 148 horse power - that's like a pony. A real oddity is that the doors don't lock automatically when the gas pedal is depressed. But it has everything I'd ever want in a vehicle + other stuff. But, so far, it's not fulling the primary expectation of better gas mileage than a "regular" car. NOTE - the hybrid seems to have been dis-continued as of 2017, so it must not have sold well & I can see why. A decent car, but not a good hybrid.
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Not Feeling the Subaru Love!
Daniel S., 08/30/2016
2014 Subaru XV Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
24 of 27 people found this review helpful
I purchased the Crosstrek Hybrid based on winter handling performance and recommendations from family members who have owned multiple Subarus (but not this model). In the past, I've owned other AWD/4WD vehicles, including a Nissan Pathfinder, Nissan X-Terra, Jeep Cherokee and Toyota RAV-4. My Crosstrek is the worst performer of the bunch. While I can't speak for the standard Crosstrek, the hybrid places the heavy battery components in the back, which changes performance dynamics IMHO. The first thing I noticed was the horrible winter braking. The car just slides and doesn't stop (even with new Michelin All-Season tires). As for hugging the road, the car has a tendency to hop and skip with any imperfection in the road. Sometimes I feel like the car is catching air. You just don't feel like the car is sure-footed in bad conditions. My girlfriend has a 2WD Honda CR-V, and she thinks it handles much better. I think the Crosstrek is too light and I think the battery in the back is affecting performance. I have other gripes too. The Crosstrek eats tires, even with long tread-rated tires and even after proper balance and alignment. With the Hybrid, you can't get a trail hitch because of the back battery placement. The Bluetooth really stinks and takes 4-5 tries before connecting with an iPhone. Even when driving the speed limit and gently, the car doesn't come close to stated MPG. Most of the time I'm at 23-26 MPG. This is a hybrid for heaven's sake? Lastly, I question the electronics. The first week I had this car "new", the check engine light came on and the dealership needed to re-program something to fix it. It took them a few days and I had to rent a car, which they never reimbursed me for. Occasionally the passenger "check airbag" light comes on, but then it's fine for a few months. The car doesn't look bad. And it's somewhat comfortable on the inside. Fit and finish are not bad. Rear cargo space is tiny - so you'll need a roof shell for any family vacation. But winter performance is where the rubber meets the road - and the Hybrid Crosstrek falls way short. I will never ever buy a Subaru again and am definitely not feeling the Subaru love.
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Traded a turbo monster, and haven't looked back
mike_in_nepa, 03/19/2014
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
38 of 44 people found this review helpful
For the last 10 years, I've had various turbocharged vehicles, some of which were modded. I grew tired of temperamental turbos, having too much power in slow traffic, and spending ungodly sums of cash fueling them up. I just needed a reliable AWD vehicle that can get me around in the mountains throughout the winter months, ground clearance, get good fuel economy, and can stand up to my outdoorsy lifestyle. So far, I have 1000 miles and have been very impressed with this vehicle. I find it very peppy, and find the 145 hp rating deceiving. This climbs up mountain roads feeling sprightly, and never gives even a hint of losing steam. At 75 mph, I get about 30-32 mpg. Love it.
Subaru Crosstrek Hybred: Total Lemon?
Frustrated Subaru owner, 05/17/2016
2014 Subaru XV Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
37 of 43 people found this review helpful
After having a Toyota for over 10 years then a Honda CRV for over 10 years with no issues, my husband and I decided to purchase a a Subaru Crosstrek Hybred 2014 which looks good on the outside (but BIG MISTAKE). By January 2015 a message appeared in the dash board whenever I started the car that said(check hill star assist). At my first service, I told the service people and they told me they did not find anything wrong, nor saw the message. I continued to drive the car with the message appearing on and off when finally in November/December 2015 more messages appeared and check engine light appeared and stayed on all the time. I made an appointment to get the car checked in November, this time they told me they fixed it and the lights went away. Within a few months after they told me they (fixed it) the messages reappeared and I brought the car back in March for them to "fix" again. I waited for about an hour and they called me and told me they fixed the problem and the messages and lights were gone. As soon as I turned on the car and try to drive off all the lights and messages reappeared, I called the service person who took the car and said they were going to check it again. After waiting for over an hour they finally told me they there was a transmission control cover problem and they would have to keep the car until June 2015 because they had to order the part. In the middle of April after not receiving an update from Subaru, I finally called and after a few choice words with the manager they told me the car will be ready at the end of April. On April Friday 29, 2015 I received a call from Subaru and they told me they changed the transmission control cover and the lights went away and every thing was fine. So I picked up the car that same day (Friday April 29, 2015). By Sunday May 1 (2 days after picking up the car) those lights that they claimed went away reappeared. I had to take the car back (May 2) and am still waiting May 17, 2015 for word on what is the problem. At this point I am very ANGRY at the run around. I got the warranty which I am using for now to "fix" the car but what is going to happen when it runs out.
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Disappointed with my first Subaru
ndw, 06/28/2014
2014 Subaru XV Crosstrek Hybrid Touring 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
30 of 35 people found this review helpful
I've actually had an entirely different experience with my Crosstrek Hybrid, other than I can agree with another user's problems with the navigation. There are so many rattles, all over the car. The worst is with the plastic covering the speedometer and tachometer displays. People who ride in my car say things like, "Doesn't that noise drive you crazy?" Mine was delivered in November, so I wonder if it's early off the manufacturing line and those problems have been worked out. Subaru has been most unhelpful in resolving my issues - this will be my last Subaru.
Turns out looks really aren't everything
t krause, 04/17/2016
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
16 of 18 people found this review helpful
I was sold on the look of this car and Subaru's reputation. My experience was rather poor. The battery died every few months. Subaru couldn't find anything wrong. If they'd told me that they put in a low-quality battery and it was a common problem then maybe I'd have believed them and kept the car. They then suspected a faulty remote start - that they had installed when I bought it. It was at the dealership for about 2 weeks - when I finally just asked them what they'd give me for it is when they really started trying to fix it (mind you I had it for 2 years and it only had about 7600 miles on it). The other cons are minor: the radio quality was noticeably poor when the heat or air conditioner was running because the noise from the blower was so loud. A great sound system wasn't something I really cared about, but the noise from the blower was so loud you couldn't hear any sound from the radio at all when the heat/air was on. You had to put the heat/air at full blast in order to get a comfortable temperature inside the car. The most distressing problem was when you would shift from reverse into drive. There was a strange delay that I've never experienced in another car. When it was ready it would "pop" and the acceleration was faster than you were expecting. It just had a weird feeling to it, not smooth.
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Things that make yoy say, Hmm
Scott, 12/21/2016
updated 07/06/2018
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
7 of 7 people found this review helpful
I have put some 60k miles on her and this is a review , I have owned 4x Subarus and some 40 cars in my life. I do alot of outdoors activity and bring along the dogs as much as possible, so for that that it is pretty good, the MPG is about 24 City and 34 Highway, which is really good when compared to the SUVs in the area, the car handles well in braking, corner and such in the mountains, I travel to Smokey Mnt., about 3 times a year and I am also a Kayaker, which I have to get in and out of some tough places with the SUV, the ground clearance really come in, alot of mud holes, muddy and general soft ground she does well in. I have disappointed in alot of things about the SUV, items that are stock on others in this area are not in the Crosstrek, example, turning blinkers on the side on the car or mirros, none, with a company that prides itself on safety this should be on there, as to avoid a wreck, is best to see the other car and what its intentions are. The interior is really cheap, no lights on the mirrors overhead on the sun visor, chair material seems to stain very easy, carpet is like a felt, very thin, hard to clean, everything sticks to it, I would suggest seat covers, the radio only hold 1 Bluetooth link,( one cellphone), so if my wife wants to drive it, she has to delete my settings and put hers in, she as a Legency which this is not an issue with. Know the Engine and transmission, I will say that it is very lacking, even in the small mountians of the Smokeys there is a real issue, the car has a hard time going uphill with the automatic transmission, even when using the paddle shifters, there is just so little pickup, that you have to allow more time for passing, or if you need power in an emergency, it is not there. I have checked on performance upgrades for the engine, there are none to this date. My brother is looking at a Subaru now, I would him Forester XT, it has the WRX engine, so when you need power it is there. CVT takes a few minutes to warm up and you can not go over 4k rpm, so either you have to let it idel until ready of drive less than 4k rpms. I would not buy another CrossTrek with the CVT and 2.0i engine, I am looking at selling it this spring, will go with Forester XT.
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Great car!
davennc, 06/17/2014
2014 Subaru XV Crosstrek Hybrid Touring 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
10 of 11 people found this review helpful
I've had my XV Crosstrek hybrid for two months now and have been extremely happy with it. I've been getting 35 mpg around town and about 38mpg hwy, which is double than my 2003 Baja. Comfortable ride, minimal road noise, a lot of get up and go from a stand still, & the CVT transmission has been smooth. I've had several people (including a police officer pull up to me) to ask me about the car- "I didn't know Subaru made a hydrid." If you're looking for Prius like mileage, than buy a Prius; Although you won't have the awesome AWD of a Subaru, headroom, legroom, cargo carrying ability, nor will your Prius be able to get out of its own way in a sticky traffic situation.
crosstrek hybrid-where has the quality gone?
ny2dc, 02/13/2015
2014 Subaru XV Crosstrek Hybrid Touring 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
13 of 15 people found this review helpful
I owned a subaru forester from 1999-2004...loved the car. Not the nicest looking car but I lived in Colorado at the time and it was the perfect car to commute with as well had drive to the mountains. Since then I moved back east and stuck with toyota/lexus. With the new hybrid crosstrek I thought I would give it another try. I bought the car as a demo model so I did get a great deal, but long story short I was very disappointed. I kept the car only a few months and traded it back in. What a piece of junk. First.. no where near the 29/33. I averaged 23 mpg. The interior of the car was like a toy car. Very low quality. Overall the car is a piece of junk. Beware.
We call it our Subaru Rattle
weflybye, 12/04/2014
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
16 of 19 people found this review helpful
We purchased our Crosstrek new in 2013 and from the moment we brought it home we have had issues with interior rattles. The dealership first put extra foam in the A Pillars. The rattles continued. Next they put extra foam in our speakers grills. The rattles continued. These were rattles that passengers in our back seat could hear and were extremely annoying. After taking the car in several times we had a technician find a bolt in the dash area was rattling against the car frame. More padding put in place. As of today (December 2014) we still have an annoying rattle in the dash. We enjoy this car for all other purposes but we would not purchase a Crosstrek again.
Finally at 81,000 miles issues.
Mr. Vic, 08/16/2015
updated 06/06/2022
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl 5M)
9 of 10 people found this review helpful
I wanted something a little less expensive and easy at the pump, this car did not disappoint. The seats could have a bit more support and the stock tires aren't the best but after 25,000 miles those are my only complaints. I love the way it looks and it laughs at snow. I average around 26 around town and over 31 on the highway. No repairs as of yet. I'm over 30,000 miles now and I'm still very happy. The heated seats are awesome and my brakes are like new. I've reached 39,000 miles with no problems. The front brakes pads are large and still original. I replaced the back brakes about a thousand miles ago. Other than routine maintenance there have been no problems. I still really like this car. I'm now approaching 50,000 miles and this car is still great. Other than one set of brakes and two sets of tires this car has been flawless. My oldest learned to drive with this car and my second child will be driving this summer. It is a perfect car to teach a new driver. Not too powerful and great traction and visibility. I will say that my 3rd set of tires are very cheap Walmart Douglas tires. They are far better than the original tires, which is the only complaint I can think of with this car. I still get about 25 mpg in town and about 32 on the hwy. A few thousand more miles. The Douglas tires are awesome. Still running well. Child number two just started driving and this car has been extremely easy for him to learn on. Subaru extended the transmission warranty to 100,000 miles. That's what a real company does, stands behind the product. The car is now 6 years old and approaching 70,000 miles. Still no repairs. I replaced the rotors and brakes this year and it was a pretty simple job. There is a little rust on the front door sills that I'm going to get painted. Otherwise we have loved this car. Child one and two have learned to drive with this car and child three will this summer. I'm seriously thinking that this may be my current 8 year old's first car in 8 years. Update. Child three did indeed learn to drive on this car and it's still a great car to teach a young driver on. I have 3 wheel bearings and a ball joint that currently need to be replaced. The brake pedal is a bit soft as well. The dealer wants nearly $3,000 to replace the bearings, ball joint and a small exhaust piece. After 8 years I'm trading this car in on a Hyundai with a great warranty. It was a great car until now but the repair is expensive. The dealer is giving my $12,000 for the trade in so $6,000 for a new car is a great deal. Look up Crosstrek bearing issues before you buy one, it's a real issue.
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WARNING, DO NOT BUY CROSSTREK
Steve, 12/06/2016
2014 Subaru XV Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
19 of 23 people found this review helpful
WARNING, DO NOT buy a Subaru Crosstrek Hybrid or a Crosstrek due to VERY POOR QUALITY. Subaru IS NOT building Hybrid models any longer because the hybrid system is faulty after 2016. What does this mean? Repair costs will be high. Parts will be expensive. Long wait times since technicians no longer need to be certified so there will be less technicians available to fix your car. There is a critical fault in the hybrid motor that will cost you $1,000s and these issues will persist Our car only has 56k miles and it's been in the shop for 2 months. They also replaced the driver's seat because the metal frame was sticking thru the leather? Poor quality. We bought a new 2014 Crosstrek hybrid for $31k, 2.7 years ago. Today, 5 Dec 2016, Subaru offered $12,500 for the trade-in? This car depreciates fast. YOU WILL LOSE $12,000 if you buy new after the first year and $19,000 after (2) years. Meanwhile, they get rich. Subaru is not the Subaru we once knew. They are making cheap products that break more often and the car no longer holds the value it once did. PLEASE MAKE A SMART DECISION. It's your money. And they don't care about it.
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Great Little Crossover
AJ, 09/28/2017
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
5 of 5 people found this review helpful
My wife and I bought this new in 2014 and have put about 38,000 miles on the car. I've driven this car in the rain, snow and gravel roads and it has not let me down. We have the limited trim with leather seats which are comfortable. We have taken it on several road trips and have no gripes on comfort. Ours came with the six speakers sound system and the sound is great. Another plus is the cargo in the rear and there's lots of it with the seats down. MPG wise our Crosstrek has averaged around 27-28 MPG of mostly mixed driving. The car is very reliable, maintenance wise, costs are low and we have only taken it in for scheduled maintenance. The cons of this car would be the transmission and acceleration. The CVT is loud and noisy. The car feels slow and sounds like it's struggling when accelerating on the on ramp but I realize that this is not a performance car and therefore it does not bother me as much. Another con would have to be the noisy interior. You can hear a lot of road noise in the car. Overall though I love the car. Especially in bad weather, it will never let you down.
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Subaru Crosstrek - A must have with Eyesight!
Robert Dorsey II, 02/12/2016
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
8 of 9 people found this review helpful
We were not in the market for a "new" vehicle. But we wound up with a 7500 mile Certified Pre-Owned 2015 Subaru XV Crosstrek with their amazing Eyesight package (and this was why), which is essentially new. The car was a former service fleet loaner, so it was in great shape with low mileage with an attractive price. It and the two others they had were the only used Subarus in the entire Metro area that had the Eyesight package. I looked at over 300 different vehicles listed online as well as contacted about seven Subaru dealers, and none of them had any pre-owned with Eyesight. To find this package in a pre-owned, you will probably have to buy new unless you wait until 2017. <br><br> The Crosstrek as a whole is a great vehicle (a little smaller than our former Kia Sportage), but I will focus this review on Eyesight, as there are a million generic reviews about the Crosstrek itself. So in short: It is all of the things you have heard about: good for small families, reliable, safe, and good for its symmetrical AWD. I can't speak about the electronics other than Eyesight (bluetooth, etc), because I don't really use them or care about them. The only minus is it lacks some acceleration, which I doubt will ever really matter to most drivers. <br><br> Subaru Eyesight is a technology that they install on vehicles ($1,250 retail value, I think) that uses two front-facing cameras to help the driver in emergency situations as well as control the vehicle's adaptive cruise control. Eyesight will help you both break and decelerate if you need it. It also will send audible alerts of various situations which are both convenient and a significant safety upgrade. Both my wife and I are new drivers and find this very reassuring, though I think anyone would appreciate it the same. I encourage anyone in the market for a new car to look into this technology: it is fantastic (and the 2016's have an upgraded version that includes blind-spot detection!)! <br><br> While we have not had the car long enough to thoroughly test everything, the adaptive cruise control was a major plus, and only comes with the Eyesight package. It will intelligently cruise for you at any predetermined maximum speed, and slow down if the traffic in front of you gets too close/slow. It keeps a distance of 2, 1.5, or 1 seconds behind the vehicle in front of you, and informs you with tones when it has "locked in" on a vehicle. Imagine how strange it is to feel your vehicle brake, decelerate, and come to a full halt without touching the pedals (if it comes to a full stop, you get a tone, and about a seconds warning before the cruise control shuts off and the car will idle forward). The future is here! <br><br> If you are looking for a relatively inexpensive SUV that will ride nicely, carry enough, and protect you, your family, and your dog, then the Crosstrek may be the right choice for you. The Special Edition that is coming out later in 2016 sounds very attractive with lane-change assist and some more advanced auto-driving technologies.
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Never going to buy a Subaru again
Anne, 06/28/2019
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
14 of 17 people found this review helpful
Never again will I buy from Subaru. Got the car because they're supposed to be reliable and easy to work on. At 65,000 miles, both front CV axles went out. Air conditioner went out at 55k and has a known defect, which Subaru won't recall or make right. The part alone costs upward of a grand. Brake light switch went bad the first year I had it, I paid to replace it myself. The recall didn't go out until 2019. Car absolutely eats oil. Great concept, absolutely dismal build quality. Subaru has long since left behind its reputation of selling reliable, well-built cars.
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2014 crostrek review
Fred Cook, 03/06/2015
2014 Subaru XV Crosstrek Hybrid Touring 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
19 of 24 people found this review helpful
Car ate tires like mad and all any of subarus representatives would say is nothing wrong with car its driving style. Original tires lasted 15000 miles second set were rated at 100000 miles but were 20% gone in 5000 miles
Good car.. poor warrantee service from Subaru
Evelyn, 05/12/2016
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
10 of 12 people found this review helpful
Fun ride. After 2 years this car handles well in winter. Too small for 2 kids. Fits as much luggage as a midsize car. Subaru service departments fight hard to avoid covering anything that is covered under the extended Subaru Care warrantee. I am getting rid of it soon while mileage is low for that reason alone.
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A great hatchback SUV
Kelvin Leung, 08/28/2015
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl 5M)
7 of 8 people found this review helpful
Had a Accura MDX for 10 years. Decided to switch to a car with better handling and better gas mileage. This is a great one. The Tangerine color is so eye catching! Everything is wondering from space, gas mileage, interior comfort. The only lack is the power train. But you'll get used to it. I have for a year and it's still running a champ!
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Don't Be Fooled by the Stylish Appearance
K White, 11/19/2015
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
19 of 25 people found this review helpful
I bought my 2014 Subaru XV Crosstrek with 25k on it in January. At first, it was a great little car. For someone who lives in Vermont, a Subaru was almost a way of life, which is what drove me to purchase my Crosstrek. About two weeks after purchasing it was when I noticed my first problem with it, it shook so uncontrollably bad on the interstate that I had to pull over, turn the vehicle off and restart it. It was not long after that when all of the problems started to occur. My car now decides when the radio plays and when it does not, the automatic drivers window does not work anymore, the car skips and shakes when going down the road. Not to mention, how loud the motor is. Overall, my car sounds and feels like it is going to blow up when I drive down the road. I have not even had my car for a year and I am already ready to get something new due to how bad my car is. Unfortunately for me, I put $9500 down on it between my trade-in and down payment and to trade it in, would result in me "taking a bath" in my car. So it looks like I am stuck with it for another two or three years. This is not a vehicle I would recommend purchasing, don't be fooled by the stylish appearance.
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Don't buy this model
Tamara, 03/16/2021
2014 Subaru XV Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
4 of 4 people found this review helpful
There is a reason why they stopped making hybrid Crosstrek XV models. My hybrid light kept coming on. It all started when we replace the regular battery. My car wouldn't start so we put a generic battery in and the light went off. But then it kept coming on again at 88,000 miles the car broke down completely and I was stuck in Maine for a week with them saying it was the alternator. That cost $1,200. The light went off everything was fine until a month later the hybrid light came on again. My husband was driving back from Boston and the car completely broke down again fortunately just 4 miles from our house. Brought it to the Subaru dealership. They said it had to do with the generic battery so they put a Subaru battery in for $200. They said it was fixed and when I started it to bring it home the hybrid light was still on. After reading these reviews it seems there was a reason they stopped making the hybrid system. I would not get a hybrid product from anyone until it's been proven for several years.
Oil Consumption Issues
TAM, 08/11/2019
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
4 of 4 people found this review helpful
After I purchased a 2014 Crosstrek from a local Subaru dealer, the Low Oil Indicator light came on every 2,500 miles. The dealer then informed me that the 2013 and 2014 Crosstreks have oil consumption issues during the break in period. When the car had 30k miles, the car would still be down 1 quart or more between changes, so I traded it for a way more reliable Toyota.
Best car ever!
Julie Jones, 02/20/2017
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
4 of 4 people found this review helpful
This is my 14th car. My second Subaru. I just traded in my 2005 Forester for a Crosstrek. I don't understand the comment about the audio speakers. My Forester had a VERY upgraded Jensen system and the factory Crosstrek speakers beat that to infinity. I love everything about this car. I chose the Crosstrek because Subaru keeps making the models larger. The new Forester is the same size as the old Outback. The new Outback is a behemoth to me. Anyway . . .the interior is great, the ammenities are great, the styling is great. My only two downs are: the turning radius is a bit less and the visibility is a bit less (the Forester had virtually NO blind spots). I highly recomment this car. Highly.
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CVT Transmission problems
Mark Grafton, MA, 02/19/2024
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
4 of 4 people found this review helpful
We purchased a used 2014 Crosstrek trade in at a local Patrick Subaru dealer. We were told the vehicle was purchased there and all service was performed by this dealer. They claimed the car passed their rigorous multi-point inspection. Purchase rice was $13,500.00 The vehicle has lasted 9 months with approx 12K miles. We did 2 oil changes. Then, the car started making a howling noise. Took it to Patrick Subaru where we bought it. They told us that the transmission was shot and the repair would cost roughly $9500.00 and it was not worth repairing. This was a "Subaru Certified" trade in. It lasted less than 10 months and we still owe $8500.00 on this worthless paperweight. Stay away from any Subaru with the automatic CVT transmission. It WILL fail. Please search for "16-107-17r SERVICE BULLETIN".
104,000 Mile Review
TD, 11/22/2017
updated 08/06/2020
2014 Subaru XV Crosstrek Hybrid Touring 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
11 of 14 people found this review helpful
Auxiliary battery and ISG failed AGIN!!!!!!!!!!!!!!at 104,000 miles "while driving". Very dangerous. Both are part of hybrid system. I am so disgusted and pissed. I am a mechanical engineer with a PE license in several states. I will NEVER buy a Subaru again.
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Overpriced, unreliable underperformer. Awful car.
Justin Loyd, 04/24/2019
updated 10/26/2021
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl 5M)
6 of 7 people found this review helpful
Edmunds sent a message for me to update this review. Yes, it was a terrible car. My parents had several subarus. They were good cars. This car is garbage and Subaru's customer service was even worse. This is the last subaru our family will ever own. Every other vehicle in the category is nicer, faster and all around more capable, but my wife thought it looked cool. Even with the 5 speed manual this car is SLOW. The interior is dated looking and low quality materials. With just over 40k miles, the buttons on the radio are worn, the boot on the e-brake is ripped and more. Despite the ads to the contrary, this vehicle has no off road ability. The all wheel drive system actually works against you most of the time and the traction control has to be turned off or you will be instantly stuck. The worst part of all is that it has been very unreliable. First the battery died, ok, no biggie. Next the horn quit working. Then the passenger seat belt started dinging all the time even with nobody sitting there. Next the AC died. At only 45k miles, the throw out bearing on the clutch froze up and destroyed much of the transmission. This is due to a known issue with the bearing and still Subaru has been unwilling to warranty any of this. This has honestly been the worst car we have ever owned. It will be traded in as soon as the transmission is repaired. Update, transmission repair cost us over $4000.
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Subaru 2014 Crosstrek Hybrid is a Super BOOOO!
John K., 12/18/2019
2014 Subaru XV Crosstrek Hybrid Touring 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
7 of 9 people found this review helpful
The reviews were great, everyone I know that has a Subaru loves them. I decided It was time to get a replacement car; so why not get a used Crosstrek Hybrid? What a nightmare - I don't care if All other Subaru models are better than this - I will never buy a Subaru again! This model dings and whistles problems whenever it feels like it. If you take it to Subaru service to check the problems out they tell you the car is fine, they are not finding the problems I describe but will charge me for wasting my time. It is a 4 cylinder hybrid that gets gas mileage equivalent to that of a 6 cylinder. The Hybrid system shuts off constantly while driving - alerting me to pull over to a safe place, stop and restart the engine and to check the owners manual. Nothing in the owners manual tells you what the problem is, so after restarting and driving off the warning light will come back on within a few moments of getting back on the road. Everyone that has posted about this same problem can't seem to find a resolution to the problem. The Subaru dealership won't address the issue even though I am supposed to have a warranty. So Now I have a worthless piece of garbage that I owe more money on than I care to admit. Never again will I buy a Subaru! Never Again, I can tell you that much!
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Never Again
TD, 07/26/2017
updated 10/20/2020
2014 Subaru XV Crosstrek Hybrid Touring 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
7 of 9 people found this review helpful
First and last Subaru. Bought it because appearance of Japanese mid-size AWD alternatives were repugnant. Awful-sound system and navigation. Excessive cabin noise. Anemic power and poor gas mileage. Dashboard radiates too much heat which cooling system cannot overcome. External paint chips easily and is costly and difficult to repaint. Internal leather cheap and tears easily even with constant care. Repeated electrical problems with hybrid system, beginning at 47,000 miles. Updated Review: Had to repaint hood twice due to crappy water based paint. ISG and aux battery failed at 50,000 miles and dealer said not covered under warranty although part of hybrid system which had 80,000 mile warranty. Subaru headquarters eventually covered the repair, but it failed again at 104,000 miles. Popping sound when turning left was never fixed. Replaced boot cover, front struts, etc., but didn't fix popping sound. Got rid of it.
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Keeping my fingers crossed
Chris C, 03/29/2018
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
7 of 9 people found this review helpful
I purchased mine brand new in 2014. It has 8 miles on it out of the showroom. I live and work in NYC and have had to deal with every possible condition that you could encounter driving in new york. I have driven with ease and confidence in every blizzard we have had here since I purchased the car. Around town and at city speeds my XV is super quick and agile. that 0-25 mph range is key for city driving and where i think this car shines. On the highway, despite reviews I've read before and after buying this car, acceleration isn't terrible. I believe that for the average driver its just fine. Having said that, there have been less than a handful of times where I would be merging into highway traffic and the engine would just make a lot of noise but barely get the car up to speed. There have also been times where I would merge under the same circumstances and it would go like a bat out of hell. The engine/transmission in this car have a lot of character. I've had to learn to know what to expect from it under any given situation. it will not always act the same but if you pay attention you can use your familiarity with the vehicles' throttle response to get it to do what you need. It also helps having an understanding of this cars limitations. Understand this is not a race car and is not sporty by any sense of the word. The only issues I have had with my crosstrek is that I've replaced or patched every single one of my tires. Not necessarily Subarus fault. The cabin is loud at highway speeds but no more than similarly priced cars of the same year in my opinion. Gas mileage has been good considering its full time awd, but obviously below that of a equally spec'd FWD car. My warranty just expired so im hoping nothing starts to go wrong all of a sudden. This car has been nothing short of fantastically reliable and I hope it continues to be.
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Disappointed with the radio
mitch79, 12/18/2013
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl 5M)
3 of 3 people found this review helpful
I bought my Subaru CrossTrek about a month ago. I fell in love with this car at first glance as I was already looking to buy a Subaru (possibly an Impreza). So when I saw an "Impreza on steroids", it was kind of a no-brainer. So far I like almost everything about the car. I'm not too impressed with the gas mileage. I average 25 MPG but I figure that's not too bad for an AWD. My major complaint is that the radio seems to be outdated in this car as it is not compatible with any of the I-Phones (even my already outdated 4S). I've rented 2012 and 2013 cars and have always been able to control my I-Phone through the USB port but it's not gonna' happen in this car. Very disappointed.
Sold after 19k miles
Joseph Robeson, 11/04/2016
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
4 of 5 people found this review helpful
I bought a Crosstrek after moving to Montana from California. I had never driven in heavy snow before, and I wanted to make sure I would get around ok. I decided on the Crosstrek after reviewing all other AWD vehicles in the same price range. What I liked most about this vehicle was its ground clearance and drivability in the snow. I got around without any issues with the OEM all terrain tires. I'm sure it would have been amazing with a set of good snow tires. Being that this was the sole purpose of purchase I was happy with it. I also enjoyed its relatively roomy interior, and good size trunk space. The seats were comfortable and ultimately once up to speed the drive was fairly smooth and quiet. When summer came around that's when I discovered it wasn't for me. What I absolutely hated about the vehicle was its lack of power and piss poor mpg. This is ultimately why I decided to sell the car. It was very slow and seemed to shift far too late. I consistently got a combined 23mpg with mostly freeway commuting. The cruise control was also poorly controlled in my opinion. I'm used to a smooth consistent acceleration going up hills. This car would just floor it out of no where. The rev limiter would go crazy high, make a bunch of noise, and still the car hardly moved. I also feel like it should have included HID lighting. Overall the Crosstrek is a decent budget AWD multi-terrain vehicle, but needs more power and better lights.
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Rugged reliability
charlesdrive, 11/11/2014
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
5 of 7 people found this review helpful
I have owned many previous Subaru cars in the past (most recently Impreza and Legacy) so I am used to the usual knocks against Subarus. Engine noise is a bit loud, pickup is not great but this car is safe, rugged and I like how it has a higher ground clearance which is helpful if you live in an area that gets measurable snowfall. While my Legacy handled well in snow storms it had low ground clearance which caused problems. The Limited trim with the navigation and XM radio are definitely worth the extra expense. This car is fun to drive and has a slightly different appearance from other Subaru cars. I have not gotten to drive in snow yet but it has handled well in wet weather.
Fun and outdoorsie
Justin Robertson, 05/16/2018
updated 05/20/2019
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
6 of 9 people found this review helpful
Small, quick, and great on gas. The Tech is really great; the audio can play from an SD card, AUX jack, Bluetooth, and even from a USB slot hidden in the console. I literally just copied 20+ gigs of music to a (low profile) USB stick, and i have ALL the music i own with me all the time without having to use my phone while driving. AWD means i can take it camping and hiking. Exactly what i wanted.
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Not a car for the snow
Mi, 01/06/2016
2014 Subaru XV Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
12 of 21 people found this review helpful
If you drive in real snow conditions this is not a car you will want. My wife and I have owned 5 Subaru's and this is an absolute disaster. Traffic was stopped on a slight incline on a mountain road as we moved forward the Subaru lost traction and slid all the way across the on coming lane into the snow bank. Tires in excellent condition but this Subaru will not grip the road as my others have. All kinds of other cars and trucks did not have the same problem. Fortunately the oncoming lane was clear as I slid across the road. It took 3 guys pushing to get us out of the snow bank. Car continued to slip and slide when others did not. AWD in this car has design flaw. Do not trust it except on flat roads it is ok.
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Sporty in Tangerine
Mike, 09/25/2016
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
2 of 2 people found this review helpful
What a great small sporty SUV! Great handling and plenty of power in the 2.0 liter. The hill assist is great.
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Love it, but lots of issues
ls, 10/11/2022
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
2 of 2 people found this review helpful
Love driving the car, bought out the lease, but...this model has 3 recalls (fix only when that particular repair is needed); also had to repace the radio (no warrenty) 3 years old, then at 66,000 miles had to replace the front CV joint and then the bearings in both back wheels which was very expensive. (could hear the "roaring" from the rear end of the car..all better now) This car is kept garaged, rarely driven on dirt roads. Worried about what's next? Never had these problems with 2 Toyotas I owned and dorve over 150,000 miles
No love for me
B-Mann, 05/12/2022
2014 Subaru XV Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful
Own a 2014 Subaru XV Crosstrek Hybrid. This car eats tires faster than my old truck did that I traded in. Had to replace the battery that is used when switching between gas and electric. Car was 4 years old then. Car has had both the condenser and fan ac parts replaced. Drivers seat has a tear from everyday use. Apparently Subaru believes you don’t need to be comfortable.Never had this happen in any other car. And I’ve owned many through the years. It’s back in the shop for $3800 of work. Ranging from full rear brake job to all front bushings, control arms, and 2 week bearings. This was my first and will be my last Subaru. Once it’s all fixed I’m getting rid of it.
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two year anniversary
Thomas Polich, 03/19/2016
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl 5M)
3 of 4 people found this review helpful
The interface with the electronics is not very good. The car handles well,, but the CVT transmission in conjunction with the hybrid makes the car baulk from start.
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Love it
Beth, 01/20/2016
updated 07/23/2021
2014 Subaru XV Crosstrek Premium 4dr SUV AWD (2.0L 4cyl 5M)
4 of 6 people found this review helpful
I really love my car, sharp looking, great in the snow, 31 mpg. Lots of room to haul stuff (hay, riding gear, etc). What is don't like is acceleration from a stop but the engine is not really that big for all wheel drive. Don't like the seat heaters. They don't work well, they run off ambient temperature which is annoying. The seats are not made for bigger butts. I wish I had a beeper warning with the back up camera. Other than those things I'm very pleased with the car. I would definitely buy another one. I had to buy new tires, I got Coopers. Disappointed that I've lost 4 mpg, but if they last longer than the factory tires I'll be happy. Still very happy with my car after 26 months. Cooper tires were a big waste of hundreds of dollars. I’ve had them 14 months. Totally useless to in snow, no traction. I still love Crosstreks so much that I’m getting a new one today, 2019.
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Be warned
Linda C., 09/15/2018
2014 Subaru XV Crosstrek Limited 4dr SUV AWD (2.0L 4cyl CVT)
4 of 7 people found this review helpful
I bought this car to go to Chicago every day because of it's safety and small size. I have two big problems with this car and they are: 1. comfort of the seats- I needed to use a back cushion in order to be comfortable and 2. cabin noise is awful. You can not use the voice control because the cabin is too noisy. I had to use my ear jacks to hear on my cell phone. I would have kept this car forever if it was quite. The other problem is the outdated navigation system. I tried to use it but it wasn't worth the frustration. I just used my cell phone. If you are using it to run around town or you live in a snow belt this may be the car for you. If you are looking for a quite comfortable car look elsewhere.
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