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Used 2015 Subaru Outback Consumer Reviews

3.9 out of 5 stars
225 reviews

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3 out of 5 stars

Good Car but Gas Mileage is Off (Updated 2/29/16)

dmacboiler, 04/30/2015
updated 08/30/2016
2015 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
2 of 3 people found this review helpful

Purchased my 2.5i Limited in February, have 4000 miles on the car and my average MPG is only 23.4 MPG overall, with only 26.5 MPG Highway. Very dissapointed in the MPG, was the No. 1 reason I chose the Outback. Brought up the issue with the dealer and was told it should get better after the break-in period which is typically 10-15k miles. Really, it takes a year to break in this car? The 12 speaker Harman Kardon stereo also has disappointing sound quality. And lastly, do not spend $ on the side door moldings, they are supposed to help prevent door dings and I got two dings in the first two weeks, Not worth the $285. Otherwise, the car is comfortable, easy to drive, with plenty of room. <br><br>Update 2/29/16 Now that I have 10,000 miles on the car wanted to give a review update. Gas mileage has not gotten any better, only a little worse. Just took the car on a 2000 mile roadtrip from IN to TX and back and averaged 24 MPG all highway, this is unacceptable. I can not justify driving a 4 cyl vehicle that only gets 24 mpg. My father-in-law's new 6 cyl Highlander gets the same or slightly better mileage. The Outback is fine otherwise, but the dismal gas mileage from the 4cyl is just too much to accept. I will be trading in or selling this vehicle over the next couple months, gas mileage was the number one reason I choose the Outback and its just been terribly disappointing. Update 4/15/16 - Traded the Outback in, and couldn't be happier. I'll give them credit on resale, they do hold their value. I have friends they swear by the Outbacks but I just couldn't get on board with the dismal gas mileage out of a 4 cyl. If you are looking at an Outback, get the 6cyl, you will get the same gas mileage as the 4 but have a lot more pep and power.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
24 out of 5 stars
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4.13 out of 5 stars

Disappointed

kak53, 10/28/2014
2015 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
5 of 11 people found this review helpful

This is my first Subaru. I am experiencing the annoying wind noise from the triangular window on both the passenger and driver’s side. It certainly has put a damper on the fun of owning a new vehicle. I have been waiting for a call from the dealership, which is waiting for a service bulletin from Subaru. Otherwise, it seems to be a wonderful vehicle.

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3 out of 5 stars

Subaru roadside assistance is a joke - not funny

T, 07/28/2021
2015 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
2 of 4 people found this review helpful

We called Subaru Roadside Assistance Sunday, July 25, 2021 because the Subaru lost power, as though it were out of gas, but the gage showed we had over an eighth of a tank. We mentioned this to the roadside assistant Rep. several times. She took our cell and credit card #s and said she ordered us a tow truck. I asked if the driver will have a gas can with. She said, "Well do you need a tow or fuel?" Repeated AGAIN we didn't know and explained again the car lost power like it was out of gas, but the gage showed over 1/8 of a tank. She said it would be 60-90 minutes. It was 94 degrees, we had no water, no shade, it was horrible. After 90 minutes still nobody came. We called again to see how much longer it would be. COME TO FIND OUT, THEY DIDN'T SEND ANYONE!!!. They said they didn't know if we needed a toe or fuel, so they didn't send anyone, didn't call, NOTHING. They said it would be another 90 minutes. We told them to forget it, hung up and went to a nearby house a person there gave us a bottle of water and from a gas can, provided us enough gas to get to the next gas station 11 miles away. I tried calling subaru headquarters to report the issue and to let them know if our credit card was charged, they need to reimburse it since we did not receive service, but I was on hold for so long, I hung up and emailed them - 3 times and I NEVER heard anything back from them. So do not rely on their gas gage and don't use their roadside assistance - one big joke, but not a funny one.

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4 out of 5 stars

Decent but could be improved on

Bob, 07/01/2016
updated 01/07/2019
2015 Subaru Outback 2.5i Premium PZEV 4dr SUV AWD (2.5L 4cyl CVT)
1 of 1 people found this review helpful

Very nice car just could have some better thought out design work inside. The biggest gripe we have is the Starlink system, it could be much improved. The screen is hard to see in strong sunlight and the response of the touch screen is clunky. I have also noticed that having an external GPS close to the Starlink can cause the microprocessor in the thing to lockup, pretty bad shielding. We also feel that clock, temp and compass are in the wrong place hard to see, very small, you end up taking your eyes off the road. We use the Outback to haul our kayaks, the roof carrier looks flimsy but works perfect and we had no issue getting a trailer hitch installed by U-Haul to carry our bikes. Would I buy another one? Not sure, our other vehicle is a CR-V and it seems to be much better designed and more rugged than the Outback. An update to my review, we had the opportunity to purchase a second 2015 Outback with 4200 miles with the eye site and collision avoidance options. Replaced the CR-V somewhat bitter sweet feelings. Still pleased with the Outbacks they run well and continue to fit out life styles. Our only issue so far has been the tailgate lift assembly, both cars had it fail when the cars were 2 years old, so far the replacements have continued to work but the design is junk. Update: After having the Outback for two years I have to say it has performed very well. We have had no major issues with the vehicle. Gas mileage combined is 25-27 after two years. We were able to purchase another 2015 Outback from an estate a few months ago with only 4200 miles on it. This model came with the Eyesight and Collision avoidance features, I must say that these work very, well much to my surprise. One issue common to both cars is a not so great paint job. They both show even minor scratches very obviously due to the white primer coat also the body dings very easily. I am sure this is common to all new cars, very light weight materials. Update: Well we still have the Outback and it has performed very well no major issues. One issue that did pop up was the motorized lift rear hatch. The motor became very noisy and operated clunky. Subaru replaced it under warranty, looks to be a known issue. Much to our surprise we ended up replacing the CRV with another 2015 Outback which has the same faults as the original but all-in-all is a really decent vehicle which I would recommend. The rear lift gate motor went bad on that Outback as well. The second Outback came with the collision avoidance features which work surprisingly well. July 2018 update: Still have both of our 2015 Outbacks and they continue to perform well. A couple of notes, whatever Subaru tells you about changing the oil at 6,000 miles do not wait that long the dealer I use recommends 5,000 miles and I agree. I have had to add a quart of oil at 3500 miles to both cars which I believe to be normal, the synthetic oil is more expensive but it seems to hold up well. Also, the OEM tires on number one Outback only lasted 24K miles and they were rotated every 5K, they could do better on these. Tires on my second outback seem better now at 19.5K, not the same brand as the other Outback.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

it was almost great

Rich, 09/07/2018
2015 Subaru Outback 3.6R Limited 4dr SUV AWD (3.6L 6cyl CVT)
1 of 1 people found this review helpful

small reoccurring problems that I feel should have been covered but weren't, the gas cap opener failed, repaired $400 and happened again, should have been covered, I felt the leather on drivers seat was breaking down and splitting, no real sign yet but I could feel it. the transmission slipped more and longer than it should have as with I often backed out on to a main road and had to wait as it slipped dangerously long before drive would work.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Retired, everyday is a travel day

Rick, 07/09/2018
2015 Subaru Outback 2.5i Premium PZEV 4dr SUV AWD (2.5L 4cyl CVT)
1 of 1 people found this review helpful

Loved my little green Subi but like the title suggests I had a high milage vehicle ( 2015 = 60,000 miles) driving mostly on Mexico's rough roads...The only three things I would have changed or added to it would be a more convenient for the lever for the gas cap door, a way of telling which tire was loosing air and a driver lane adjust feature...When I found out the 2018 had most of these features I had to buy one... 2 out of 3 features is not too bad..........

Performance
5 out of 5 stars
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3 out of 5 stars

Bad battery bad service

mommahotrot, 03/20/2017
2015 Subaru Outback 2.5i Premium PZEV 4dr SUV AWD (2.5L 4cyl CVT)
1 of 1 people found this review helpful

My two year old Subaru has had a dead battery four times now.....once after being left at airport for a week in cold weather. (I forgave it, but had battery checked out and was told it was "good.") another time I thought maybe I had left a light on (I forgave it again,,,maybe my fault). But today was time number 4......and Subaru dealer said I had to have it towed in to have battery checked. Unfortunately Subaru road service couldn't tow because it would go into neutral (no power) and therefore they couldn't tow....and dealer (Fitzgerald) said I could have it charged (by AAA) and bring it in but then probably battery would check out so they couldn't replace. ugh,,,catch 22. So after spending a lot of money to taxi an elderly parent to a doc appt today, I just had AAA come and replace battery. I am very annoyed since Subaru couldn't help and didn't 't stand behind their car. Last Subaru I buy....

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

8th Subaru, thinking of #9!

Dennis Hebert, 08/16/2018
2015 Subaru Outback 2.5i Limited PZEV 4dr SUV AWD (2.5L 4cyl CVT)
1 of 1 people found this review helpful

Only complaint is the radio should remember what station I had on. Love all the safety features and at 65 mph I average 34 mpg! Great in upstate NY snow. This is our 8th,very good resale\trade in value.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Needed a new wheel bearing after 44,000 miles

Norm, 05/24/2018
2015 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
1 of 1 people found this review helpful

These cars have such a good rep, but after owning two and both needing new wheel bearings, the first after 100,000 miles, the second after 44,000 miles, I give up on Subaru. I bought it new and my wife drove it for 3.5 years and loved it. We really liked the comfort, driving feel, performance and value compared to other new cars, but they are just not dependable.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Comfort Zone

M. Aruta, 03/16/2019
2015 Subaru Outback 2.5i PZEV 4dr SUV AWD (2.5L 4cyl CVT)
1 of 1 people found this review helpful

Please note, I rarely ever give 5 stars to anything, no rave reviews, or recommendations to family and friends. Based on my short experience w/this vehicle, you can tell that so far I am VERY PLEASED. Have been driving 60 years or so, and all types of vehicles from a VW to a delivery truck/van to a school bus. I started with a "standard shift" in a '56 Ford Fairlane, loved the Olds, Delta '88 station wagon, although it was very long. My latest vehicle was a 2010 Toyota RAV 4, which I was pleased with, and thought I would probably keep another couple of years at least. Someone hit that one, and was the cause of my going to shop for another car. I learned of a 2015 Subaru Outback and asked if I could test drive it, which I did. I was immediately "in love", it "fit" like the most comfortable pair of shoes I have ever owned. Decided then and there I wanted it, but had to wait, since it had just come into the dealer's possession and had not even been thru their shop. Within two days I was the proud new third owner. Previous were a dealer, as a demo, and I suspect the second owner leased. There were only 15,000+ miles on it. While I have only owned it a week, I am very pleased w/the features I have tried, other than the necessary ones that work fine. The backup camera is an added plus, the radio works well for my needs. The seats are comfortable, had hoped to get "heated" ones, but this car did not have them. A BIG PLUS for me, when making a left hand turn, I don't have to strain forward to see the curbing on the street divider, because the windshield post is positioned just right, for me to see it w/o moving. My neighbor who was with me the day I test drove it, sat in the back seat and said it was very comfortable. Sound "proofing" against outside news suits my needs Fairly soon I will get to take it on a two day, interstate driving test run, when I travel to visit family. Hope it handles well. I did see a comment about it not handling well in wind. After driving a huge school bus that didn't handle well in high winds, I am interested in how the Subaru handles.. I am guessing "just fine"... I have no idea about repairs as yet, or dealer support (they seemed great, getting the car ready for me), Anything marked N/A is just because I have not had the car long enough to know the answers, and because I have not tried some of the features. It is unlikely I will use the phone in the car. I check my phone when I make a stop and if needed make any calls at that point. While I have driven in the rain, and it did well, I have not had an opportunity to drive in the snow, and actually hoping I won't have to till next winter. It has all wheel drive, as did the RAV 4 which did very well in some severe snow storms I ran into driving I-40 in N.C., so it should be fine. The fact that the spare is in the "well" didn't make me happy to lose that extra storage space that I had in the RAV4 w/the wheel on the door. I would also have liked to have that "gate" type door, rather than the lift up which I may have trouble closing since I am very short. I miss the type gate/door, tailgate feature I had on the "Olds". That was the best feature ever and I think car manufacturers might consider that again. It was great for many reasons.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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