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Used 2015 Subaru Outback Consumer Reviews

3.9 out of 5 stars
225 reviews

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3 out of 5 stars

average vehicle, too many recalls and TSB'S

Steve, 11/17/2015
updated 01/18/2018
2015 Subaru Outback 3.6R Limited 4dr SUV AWD (3.6L 6cyl CVT)
7 of 14 people found this review helpful

The first issue at 6600 miles is the , SRVD " system (blind spot ) , has disabled intermittently since new in April 2015 ( over a dozen times) , as others have complained , illuminates on dash SRVD disabled on occasion , it does reset when engine is turned off,after over 40 times I returned to selling dealership in Denver on 12/29/15 , also I have been in contact with Subaru customer service, I had found TSB #Sb 07-90-15 released 04/22/15 just weeks after we picked up our Outback 3.6 liter Limited ; the sensors were replaced along with a module , took a week, it appears to be operating correctly , 01/11/16 , now has 7900 miles; update 07/11/16 14,000 miles, blind spot is working correctly after repair . update 07/12/17 24,000 miles, eyesight cameras are not 100% accurate , as I have been told by dealership service department, at times will alert when a vehicle is up to 40 feet from the front of the vehicle, also cross traffic alert in reverse at times will sound with vehicles up to 100 feet away , also told this is normal, would have not wanted all these new safety features if these issues were disclosed, also if the windshield is replaced, has to have a genuine Subaru glass for the camera's , which can cost up to $1,000 , re-calibration is about $250 of that , insurance won't cover that. Will return for another problem on 07/28/17 , side view mirrors are loose, rattle, screws have to be removed and have red lock-tight , this is a known problem; also as many have complained , the rear power lid at times either opens by itself, or won't open , several times won't close, recently several times it goes half way down then back up ; just got a letter Subaru has extended the warranty on the CVT transmission to 10 years or 120,000 miles, that is nice . Won't buy another one , my 2017 Tacoma is much better; update 01/18/18 29,000 miles ; 3 times to selling dealership for rattle in eyesight camera housing , very annoying , remains not fixed , lots of complaints for same problem , shimmed it with cardboard , still rattles , 2015 Outbacks have a very poor resale value, at almost 3 years old with a cost of about $40,0000, Limited 3.6 liter loaded with all options now worth about $22,000 again not a good value

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

everything breaks.

K, 12/26/2017
2015 Subaru Outback 2.5i Premium PZEV 4dr SUV AWD (2.5L 4cyl CVT)
3 of 5 people found this review helpful

All of this was covered under warranty in the first 3 years of a lease but it's still a lot: 1) gas tank cover stuck and had to be replaced. I was stuck in a snow storm at a gas station with car on E. This was before recall. 2) door seal leaked and ended up filling my car with water under the floorboards. Only noticed when car kept getting so much condensation inside it. Was leaking down inside back door panel and even into side of rear seat. Dealer never got the water stain out. Later found out caused rust on metal inside seat. 3) Windshield broke many times. Last was due to the heating element at the bottom of the windshield 4) screen on navigation system went out and sensors were all visible 5) touch screen cracked and would select things without me touching it 6) rear camera would flicker and not come on properly sometimes. Also selectively did not show distance indicator bars. 7) Tires seemed to go flat really easy and were replaced multiple times. Those were things fixed for free under warranty. These are the issues I have with it that are not fixed: 1) it will slip into the auto/manual mode without actually moving the shift. This is actually pretty scary and it took me a few terrifying instances to figure out what was going on. 2) It SUCKS on snow. I don't know what the problem is because my 2013 Impreza was great (along with my Audi A6 wagon). This car slides all over the place and its traction control is a joke on snow. On snow the abs system is scary as hell to use because it will not stop the car. 3) Related to breaking on snow, the electronic button for the e-break removes this last resort ability at slow motion slides once abs engaged 4) The console plastic seems to not quite fit the car (I think this is what cracked the navigation screen) and you can hear it cracking and shifting especially in high temperatures. 5) The seats are really uncomfortable for long drives. 6) The paint scratches if you look at it sideways. 7) The windshield cracks if you look at it sideways. 8) You cannot drive it anywhere dusty. I've never seen a car that had so much dust getting inside the door frames with the door closed while driving through dry agricultural areas. 9) It is really bad at hydroplaning. This started immediately with the stock tires. Never a problem with any other Subaru I've had. 10) User design and layout of console and navigation is horrible and counterintuitive. 11) The sound from blue tooth or plugged in device is very low but you cannot control the sound on the device when its plugged in. 12) I've heard it's nearly impossible to hear me when I'm using the hands free device. 13) it's bad at recognizing what you are saying for voice controls. 14) Battery dies really easy. 15) no ability to turn fog lights on without headlights.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Love the car HATE the battery problem

njordan3, 04/14/2018
2015 Subaru Outback 3.6R Limited 4dr SUV AWD (3.6L 6cyl CVT)
3 of 5 people found this review helpful

I have replaced the battery once, have gone on longer drives to keep the battery charged, have had a software update so the battery will charge more and I trickle charge the battery several times a month and I still have been stranded four times in the last 30 days. I live in fear of leaving a dome light on or not closing the door properly when I park since I will have a 95% chance of the car not starting when I get back. This car is awesome and I love the way it drives and the lack of other issues it has had in the 3 years 7 months and 74799 miles that I have had it but it is now becoming a burden because of this issue. I am VERY Frustrated!. A few weeks ago I drove 460 miles in one day and the next morning the car would not start because a dome light had been on for 8 hours. I have never had that issue with any of the other cars I have owned.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Good Car for the Money

bswangh, 06/03/2015
updated 08/02/2016
2015 Subaru Outback 2.5i Premium PZEV 4dr SUV AWD (2.5L 4cyl CVT)
10 of 21 people found this review helpful

Bought the Outback a few months ago and have taken it on a few road trips plus regular daily driving. The Outback is a great daily driver and even on longer road trips, the seats are comfortable all day long, and it's a very quiet car. It has good steering feel and handling - feels more like a car than a crossover. Highway fuel economy has been right on target, and sometimes better (my best average was 35.5mpg one afternoon). In town, however, I'm only getting 19-21 mpg average. I can't blame Subaru for that one, however, since I live in a town with a lot of hills, and that terrain coupled with short trips means terrible fuel economy for all cars I've ever driven here. UPDATE: I have had the car for over a year now, and I still think it's a great car, but there is one quirk I do not like at all. When shifting from reverse into drive, there is an uncomfortable pause until the drive gear engages. It's very unnatural, and extremely annoying. Subaru dealer told me it has to do with the way the CVT is programmed, and that it is normal. Also, a few defects cropped up over the first year of ownership, all replaced under warranty: a cracked windshield caused by a defective heat strip, a fuel filler door which stopped opening, a bad battery, and a recall on the electronic parking brake. None of these were big, but it seems like a high number of issues for a new car. It makes me wonder what else will go wrong.

Safety
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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3.13 out of 5 stars

5th Subaru and the Worst one ever

James Meyer, 02/23/2015
2015 Subaru Outback 2.5i Premium 4dr SUV AWD (2.5L 4cyl CVT)
9 of 19 people found this review helpful

We bought our 5th Subaru because of the Outback's revised exterior styling, 4 cylinder engine and the new touch screen system. I was happy as we drove off into the sunset and then my attitude soured. I think the entire entertainment layout is horrible. The volume control for the stereo is very small. Touch screen is not intuitive. The outside temp and time displays are very small. The worst is how it handles in the snow. Just driving in my neighborhood I have slid around corners and through corners with bad traction control and antilock braking. My confidence is shattered. Mountain driving is no longer fun as I am white knuckling the entire time. Anyone else experience this?

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3.88 out of 5 stars

Don't plan on being far from a dealershp

Jane Steinberg, 03/06/2015
2015 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
12 of 26 people found this review helpful

If you tire blows on the 2015 Outback and you are not near a Subaru dealer plan to wait 3-5 business days for a replacement. The tires on the new model are not usually stocked at tire dealers! Really bad decision on Subarus part. So ignore the expensive commercials and do not go far from home unless you plan to carry a real spare!

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3.63 out of 5 stars

Safety Problem and poor mpg

bal1013, 11/12/2014
2015 Subaru Outback 2.5i Limited PZEV 4dr SUV AWD (2.5L 4cyl CVT)
7 of 15 people found this review helpful

we haveowned this car for almost two weeks now and we love the car except for a few small problems and one major City mpg is poor so far just making 18 mpg and 12 combined, hopefully get better with time. will let you know. We bought this car for its safety values, little did we know that the car did not have automatic door locks when placed in drive. I ththought all cars did and even salesman at dealership thought it did. My grand daughter opened door in drive. this safety feature should have been a given or at least let us know with a warning sign or something. Just imagine your wife or daughter getting car jacked cause the doors didn't lock.

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4 out of 5 stars

Almost perfect

Ed, 04/14/2018
updated 10/16/2018
2015 Subaru Outback 2.5i Premium PZEV 4dr SUV AWD (2.5L 4cyl CVT)
2 of 3 people found this review helpful

We purchased this car and all was fine, the morning after it was 20 degrees we started the car and it knocked so bad I thought all of the rod bearings were shot. took the car back to the dealer and was told it was normal, no other explanation. when the car warms up the knock goes away. everything else about this car is fine except the clock which is hidden among the readout in lower center of .dash. I still want to know why it knocks when cold. us to sell the After 6 months of ownership we gave up, denials by the dealership prompted us to sell the car at a tremendous loss. a month later Subaru admitted they had a problem with some 4 cyl engines and outlined how to correct the problem.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Tough wagon

Ron patrick, 09/04/2016
updated 09/09/2019
2015 Subaru Outback 2.5i Premium PZEV 4dr SUV AWD (2.5L 4cyl CVT)
2 of 3 people found this review helpful

Great gas mileage gives a great ride tough little wagon pulls my boat well fun car to drive radio controls suck and are hard to use this car keeps suprising me with great gas mileage and comfort after four years owning this car I have plagued with check engine lights once for maf sensor next oxygen sensor and a month later check engine light again then car does not start now on the back of tow truck waiting to hear what this time

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Disappointed with Subaru

Amanda, 01/09/2019
2015 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
2 of 3 people found this review helpful

I purchased this car new in 2015. I was in love with it. It is very comfortable, peppy, and solid. I had trouble when the car was a couple years old with the car not starting. I took it to the dealership service department. As they were bringing my car back and telling me that they couldn’t recreate my problem, my Outback wouldn’t start for them. They checked the battery again and it was fine. They ended up installing a new battery to satisfy me, but they weren’t able to figure out what caused the problem. The problem continued to happen occasionally, so I kept jumper cable with me to be safe. Lately, it has happened more frequently, so I researched the problem and I’m not alone. I called the Subaru service department and they are unwilling to cover costs. I realize I’m out of warranty at this point but they didn’t fixed the problem when my car was under warranty. I am disappointed with Subaru because this is a reoccurring problem with many buyers, and I don’t believe that they don’t know the cause. Subaru should recall and fix the problem. Corporate greed doesn’t agree with their marketing image. Sad!

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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