The 2018 Ram ProMaster Window Van is the people-carrying version of the ProMaster Cargo Van (reviewed separately). It's based on the Fiat Ducato from Europe, which means it's front-wheel-drive. That's unusual since full-size vans are traditionally rear-wheel-drive.

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Because of its front-drive layout, Ram can maximize the ProMaster's cargo and passenger volume while keeping it lighter than the competition. The ProMaster also benefits from a short hood, which lends itself to improved forward visibility, and the inherent traction advantage, especially when unladen with cargo.

The downside to that front-wheel-drive architecture is the van's lower tow rating than its rear-wheel-drive competition. But another and possibly more important downside is the extra step buyers will need to take to outfit the ProMaster with rear passenger seats. This Ram is sold with front seats only (or just a driver's seat if you'd prefer) with no option of fitting rear seats from the factory. That means the buyer will need to find a third party from which to buy and install the seats.

Edmunds' Expert Rating

The 2018 Ram ProMaster is a good choice for buyers needing to carry people, haul cargo, or both. It offers a space-efficient design and an available diesel engine. It doesn't come with rear seats from the factory, though.

Trim tested

Edmunds has not yet driven any version of this vehicle, but we have limited experience with a preproduction model. The following is our first take on what's significant about it and what you can expect.

Driving

Since the diesel was discontinued for this year, the 3.6-liter V6 is the only engine available. But it's a refined one, with smooth shifts and a notable lack of engine noise. It feels easy to drive this van in crowded urban centers thanks to its light steering and relatively tight turning radius.

Comfort

The seats are well-bolstered and fairly comfortable — there's even a suspension seat as an option. But the ride isn't anything to write home about, even by van standards. Selecting optional floor coating might help alleviate the noise from an empty cargo area.

Interior

Utilitarian vans are seldom known for their comfort, but the ProMaster is fairly easy to get in and out of. Unfortunately, the steering wheel does not adjust for tilt, which can make for a compromised driving position. Forward visibility is a strong point.

Utility

It doesn't get much more useful than a van, and as long as you don't want factory-installed rear seats, there are quite a few ways to equip the cargo area of a ProMaster. Payload capacity is competitive, but the ProMaster's tow rating lags behind those of rival vans.

Technology

A rearview camera and a 5-inch touchscreen with Ram's intuitive Uconnect interface are standard.

Compare 2018 Ram ProMaster Window Van trim levels

Helpful trims summary and side-by-side comparison chart

2018 Ram ProMaster Window Van models

The 2018 Ram ProMaster Window Van comes in 2500 and 3500 versions. Both have a high roof, allowing adults to stand up inside the van, and a 159-inch wheelbase. The 3500 version, however, also has an extended-length body. (It's 250 inches long versus 236 inches for the 2500 van.) Only front seats are provided since Ram expects owners to outfit the van to their needs. Options and engine choices are available equally on both the 2500 and the 3500.

Standard on the Ram ProMaster Window Van is a 3.6-liter V6 engine that produces 280 horsepower and 260 pound-feet of torque. Power is sent to the front wheels via a six-speed automatic transmission.

Other standard features include 16-inch steel wheels, a passenger-side sliding side door, air conditioning, cloth bucket seats, power front windows, power locks, keyless entry, a telescoping but oddly not tilt-adjustable steering wheel, a rearview camera, a 5-inch touchscreen, and a four-speaker audio system with USB and auxiliary audio inputs.

Available options include alloy wheels, foglights, daytime running lights, a driver-side sliding door, windows for the side and rear doors, power-folding and heated sideview mirrors, rear parking sensors, cruise control, a cargo partition (with or without a sliding window), heated seats, swivel seats, a suspension driver's seat, adjustable lumbar support, a leather-wrapped steering wheel, interior wall paneling, and various add-ons aimed at upfitters. You can also get satellite radio and a navigation system.

Properly equipped, the Ram can handle payloads of up to 3,930 pounds on the 2500 version and 4,280 pounds on the 3500. Both vans can tow up to 5,100 pounds. The ProMaster's payload capacity is competitive for the class, but its tow rating is significantly lower than rear-wheel-drive competitors' ratings.

Standard safety features for the 2018 Ram ProMaster Window Van include front, side and side curtain airbags, antilock disc brakes, hill start assist, stability control with trailer sway control and rollover mitigation, and traction control.

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Ram ProMaster Window Van Owner Reviews

3.0

2 reviews

5(50%)

4(0%)

3(0%)

2(0%)

1(50%)

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Most Helpful Owner Reviews

Incomparably the worst vehicle in its class!

Mr Mental Mike Y, 04/01/2019

2014 Ram ProMaster Window Van 2500 High Roof 3dr Van (3.6L 6cyl 6A)

Say goodbye to your cash now! If you are looking to purchase one of these vehicles I highly suggest, from experience, not to purchase the Ram Promaster 2500. Why not? Because you want a vehicle that doesn't need to have its transmission replaced every hundred-thousand miles. What? Yes. It has a mini-van trani in it and they are only rated for 100,000, that's it I had mine done at … 98,000 But that's not all. There are plenty of other issues, nearly to numerable to list. Electronics shorts require it to be jump started frequently. The mechanics are unable to find these and down time has been costly. The radio and rear cameras stopped working and were disconnected. The transmission mounts went and now the van can make sharp right hand turns without you even turning the wheel! It will drive you right off the road in moments should you blink too long. It's rated at 20mpg but that's a lie. You are fortunate to get 15. Continual problem with the rear door locking Sounds like a freight train going down the road. You cannot get parts for it!!! I have been on a waiting list, and I am number 365 on the list, just for a transmission mount. Brake caliper blew up. They are not sold at the local auto parts store, nor are they sold at Napa nor are they sold at Autozone, nor are they sold at Advanced Autoparts. You have to go online and search for them. Or, you could ask your dealer. I think that's what Ram wants, use their overpriced dealer garages to siphon even more money out of your wallet. Let's review shall we: Faulty breaks Faulty electrical system Full dashboard failures Mini-van transmission that you are guaranteed to have to replace Engine mounts that will need to be replaced Hard to find, no, nearly impossible to find parts Locking issues Water comes in through the top of the windshield I mean, these are not little issues. These are time intensive, costly issues. Please, do not purchase this van. You will certainly regret it. I was insulted one day when a fellow contractor said I had purchased one and he said that he had one at one time and that it was the biggest hunk of junk he had ever purchased. Now that I think about it he was most certainly %100 correct. I could have done better in a junk yard and saved myself all of that money. If I can even sell it I doubt I will even get back the money I put into the repairs! I am updating this review. Since the last time we now have a tapping noise which may be the valves. I was told the transmission, a different part of it this time, should be replaced (again). The door fan motor had gone and was clicking mercilessly. The book hours on that are THIRTEEN to replace it which entails dismantling the entire dash, steering column and AC lines + part price. We have an electrical short STILL that several mechanics have not been able to isolate. Batteries keep dying. Back bottom lock-catch on the rear door needs to be manually opened every time I want to shut the door. Using a defroster this past winter the front windshield just cracked. It now makes a big clunking noise when I go around corners like the back box is trying to rip free. It's even tipping to one side now And all of this in under 140,000 miles... AND NOW, at 142,000 we just got our SECOND TRANSMISSION for $5400 YOU BELIEVE THAT!!!!!! Wait, it gets better! We have a piston rod going and the mechanic said this is a "throw away" engine SOOOOOOOoooooooo We had to have a NEW ENGINE put in at $7,000.00 You can't make this up The nerve of them even asking me to pay for a new engine is outrageous! They have the nerve of even selling these piles of moving garbage! This is hands down the WORST VEHICLE in existence, ever built, ever will be built $12,000.00 invest in just 2 months What a piece of poop this thing is Utter waste of materials I hate it will the glowing fiery passion of 10,000 white hot suns!

Perfect for our needs.

New Car Owneer, 03/21/2019

2018 Ram ProMaster Window Van 2500 High Roof 3dr Van (3.6L 6cyl 6A)

Overall material quality in new vehicles is not what it used to be. Other than that, we are pleased.

We have a limited number of reviews for the 2018 Ram ProMaster Window Van, so we've included reviews for other years of the ProMaster Window Van since its last redesign.

See all 2 reviews of the Ram ProMaster Window Van

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2018 ProMaster Window Van Highlights

Trim:

2500 High Roof

Base MSRP Excludes Destination Fee	$35,195
Engine Type	Gas
Seating	2 seats
Drivetrain	front wheel drive
Warranty	3 years / 36,000 miles

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Safety

Our experts like the ProMaster Window Van models:

Rear Park Assist: Warns you if you get too close to an object you can't see while backing up.
Rear Backup Camera: Helps you navigate accurately while backing up, especially helpful in a large van.
Airbags: Driver and front passenger airbags including front and side curtain airbags.

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