2021 Ram Promaster Window Van Review
2021 Ram Promaster Window Van Review
View more photos
View more photos
View more photos
View more photos
View more photos
+49
Used Promaster Window Van for sale
Appraise This CarSee Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
2021 Ram ProMaster Window Van Review
byTravis Langness
Reviews Editor
Travis Langness has worked in the automotive industry since 2011. He has written thousands of car-related articles and tested and reviewed hundreds of vehicles over the course of his career.
Pros
- Impressive payload capacity
- Space-efficient layout
- Good turning radius for its size
- Strong tow ratings
Cons
- Rough riding, even for a van
- Rear seats must be purchased through a third party
- The steering wheel is not tilt-adjustable
- All-wheel drive is not available
What's new
- Available digital rearview mirror
- Crosswind assist, to help driver stay on course in windy conditions, is now standard
- Blind-spot monitoring, automatic emergency braking and rear cross-traffic alert are now available
- Part of the first ProMaster generation introduced in 2014
Overview
The 2021 Ram ProMaster is a large van that comes in two flavors: Cargo and Window. The ProMaster Cargo Van, as the name suggests, is optimized for hauling cargo and it has far fewer windows. The ProMaster Window Van is aimed a bit more squarely at people who plan to use the van for passenger hauling or, possibly, upfitting to a camper-van setup.
Cost to DriveCost to drive estimates for the 2021 Ram Promaster Window Van 2500 High Roof 3dr Van (3.6L 6cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in Ohio.
Monthly estimates based on costs in Ohio
Not EPA tested for Promaster Window Van 2500 High Roof
Promaster Window Van 2500 High Roof
vs
$314/mo
Avg. Large Van
The ProMaster Window, however, has a few issues. For one, it doesn't have passenger seats. Ram instead directs buyers to third-party upfitters that can install seats later. Second is that Ram doesn't offer the ProMaster Window in the same breadth of available configurations as it does the Cargo version. With the ProMaster Window, you have to get it with the long wheelbase and high roof. From there, your only choice is between the standard body length or the extended version. Other downsides include a somewhat rough ride — something of some importance when you're hauling passengers — and there's no available all-wheel drive like you get with some competitors.
The ProMaster Window could be a good choice if you plan on doing a lot of customization or you don't need much of an interior to get your van life started. But if you want something with a bit more versatility and that's ready-to-go from the factory, we'd steer you toward the Ford Transit, the Mercedes-Benz Sprinter or the Nissan NV.
Which Promaster Window Van does Edmunds recommend?
The 2021 Ram ProMaster Window Van comes in 2500 and 3500 versions. Both are long-wheelbase with a high roof, but the 3500 has an extended body. Your choice will largely depend on just how much cargo you plan on hauling around. Otherwise, standard features and options are nearly identical.
2021 Ram Promaster Window Van models
With the ProMaster Window Van, there are only two choices: the 2500 with a long wheelbase and high roof and the 3500 with a long wheelbase, high roof and extended body. The extended body is about 14 inches longer, which takes cargo capacity from 420 cubic feet to 463 cubes. That's a significant amount of extra space, but you'll need a slightly larger parking spot.
For both trims, only front seats are provided since Ram expects owners to outfit the van to suit their needs. Power comes from a 3.6-liter V6 engine (280 horsepower, 260 lb-ft of torque) and is sent to the front wheels through a six-speed automatic transmission.
2500
Standard features on the 2500 Window van include:
- 16-inch steel wheels
- Split-opening rear cargo doors
- Sliding side doors
- Manually adjustable mirrors
- Remote locking and unlocking
- Cloth upholstery
- Rearview camera
- Air conditioning
- 5-inch touchscreen paired with a four-speaker stereo
Standard safety features include:
- Crosswind assist (helps the driver stay on course in windy conditions)
3500
Aside from the extra space, the 3500 is essentially the same inside and adds a heavy-duty rear stabilizer. It also has a higher GVWR (gross vehicle weight rating).
Extensive options are available on both trims. Highlights include:
- Power-folding, heated mirrors
- Rear parking sensors
- Cruise control
- Heated seats
- A suspended driver's seat
- Driver and passenger swivel-mounted seats
- Cargo-area climate control
- Tow hitch (with available four- and seven-pin wiring connections)
Optional safety features include:
- Blind-spot monitor with rear cross-traffic alert (warns you if a vehicle is in your blind spot during a lane change or while in reverse)
- Forward collision mitigation (warns you of an impending collision and applies the brakes in certain scenarios)
Is Ram's Off-Road Lineup Missing Out?
Consumer reviews
Read what other owners think about the Used 2021 Ram Promaster Window Van.
5 star(50%)
4 star(0%)
3 star(0%)
2 star(0%)
1 star(50%)
2 reviews
Trending topics in reviews
Most helpful consumer reviews
1 out of 5 stars
Incomparably the worst vehicle in its class!
Mr Mental Mike Y, 04/01/2019
2014 Ram Promaster Window Van 2500 High Roof 3dr Van (3.6L 6cyl 6A)
Say goodbye to your cash now!
If you are looking to purchase one of these vehicles I highly suggest, from experience, not to purchase the Ram Promaster 2500.
Why not? Because you want a vehicle that doesn't need to have its transmission replaced every hundred-thousand miles.
What? Yes. It has a mini-van trani in it and they are only rated for 100,000, that's it
I had mine done at … 98,000
But that's not all. There are plenty of other issues, nearly to numerable to list.
Electronics shorts require it to be jump started frequently. The mechanics are unable to find these and down time has been costly.
The radio and rear cameras stopped working and were disconnected.
The transmission mounts went and now the van can make sharp right hand turns without you even turning the wheel!
It will drive you right off the road in moments should you blink too long.
It's rated at 20mpg but that's a lie. You are fortunate to get 15.
Continual problem with the rear door locking
Sounds like a freight train going down the road.
You cannot get parts for it!!!
I have been on a waiting list, and I am number 365 on the list, just for a transmission mount.
Brake caliper blew up. They are not sold at the local auto parts store, nor are they sold at Napa nor are they sold at Autozone, nor are they sold at Advanced Autoparts. You have to go online and search for them. Or, you could ask your dealer. I think that's what Ram wants, use their overpriced dealer garages to siphon even more money out of your wallet.
Let's review shall we:
Faulty breaks
Faulty electrical system
Full dashboard failures
Mini-van transmission that you are guaranteed to have to replace
Engine mounts that will need to be replaced
Hard to find, no, nearly impossible to find parts
Locking issues
Water comes in through the top of the windshield
I mean, these are not little issues. These are time intensive, costly issues.
Please, do not purchase this van. You will certainly regret it.
I was insulted one day when a fellow contractor said I had purchased one and he said that he had one at one time and that it was the biggest hunk of junk he had ever purchased. Now that I think about it he was most certainly %100 correct. I could have done better in a junk yard and saved myself all of that money.
If I can even sell it I doubt I will even get back the money I put into the repairs!
I am updating this review.
Since the last time we now have a tapping noise which may be the valves.
I was told the transmission, a different part of it this time, should be replaced (again).
The door fan motor had gone and was clicking mercilessly. The book hours on that are THIRTEEN to replace it which entails dismantling the entire dash, steering column and AC lines + part price.
We have an electrical short STILL that several mechanics have not been able to isolate. Batteries keep dying.
Back bottom lock-catch on the rear door needs to be manually opened every time I want to shut the door.
Using a defroster this past winter the front windshield just cracked.
It now makes a big clunking noise when I go around corners like the back box is trying to rip free.
It's even tipping to one side now
And all of this in under 140,000 miles...
AND NOW, at 142,000 we just got our SECOND TRANSMISSION for $5400
YOU BELIEVE THAT!!!!!!
Wait, it gets better!
We have a piston rod going and the mechanic said this is a "throw away" engine
SOOOOOOOoooooooo
We had to have a NEW ENGINE put in at $7,000.00
You can't make this up
The nerve of them even asking me to pay for a new engine is outrageous!
They have the nerve of even selling these piles of moving garbage!
This is hands down the WORST VEHICLE in existence, ever built, ever will be built
$12,000.00 invest in just 2 months
What a piece of poop this thing is
Utter waste of materials
I hate it will the glowing fiery passion of 10,000 white hot suns!
5 out of 5 stars
Perfect for our needs.
New Car Owneer, 03/21/2019
2018 Ram Promaster Window Van 2500 High Roof 3dr Van (3.6L 6cyl 6A)
Overall material quality in new vehicles is not what it used to be. Other than that, we are pleased.
We have a limited number of reviews for the 2021 Ram Promaster Window Van, so we've included reviews for other years of the Promaster Window Van since its last redesign.
2021 Promaster Window Van Highlights
2500 High Roof
Base MSRP Excludes Destination Fee | $37,390 |
---|---|
Engine Type | Gas |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 420.0 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the Promaster Window Van models:
- Crosswind Assist
- Helps maintain stability in windy conditions by selective, course-correction braking. New standard feature for 2021.
- Digital Rearview Mirror
- Displays real-time video image in the rearview mirror from rear-facing camera. Can be deactivated.
- ParkSense Rear Park Assist
- Sounds an alert if an object is close to the rear bumper.
People who viewed this also viewed
Starting at $44,960 |
Starting at $44,900 |
3.8 average Rating out of 6 reviews. |
Starting at $38,570 |
Related Used 2021 Ram Promaster Window Van info
Vehicle reviews of used models
- Used Audi Q3 2017
- Used Subaru Legacy 2019
- Used Toyota Tundra 2012
- Used Toyota RAV4 2019 For Sale
- Used Kia Optima 2015
Shop similar models
- Used Ram Promaster-cargo-van
- Used GMC Savana-cargo
- Used Chevrolet Express-cargo
- Used Ford Transit-van
- Used Nissan Nv-cargo
Shop used vehicles in your area
- Used Ram Promaster Window Van 2019
- Used Ram Promaster Window Van 2018 For Sale
- Used Ram Promaster Window Van 2014
- Used Ram Promaster Window Van 2022
- Used Ram Promaster Window Van 2020
- Used Ram Promaster Window Van 2017
- Used Ram Promaster Window Van 2016
- Used Ram Promaster Window Van 2015
Popular new car reviews and ratings
- Toyota Corolla Cross 2023
- 2023 Toyota T100
- 2023 Chevrolet Blazer
- Lucid Air
- Ford Expedition
- 2024 Lucid Air News
- Volvo XC90
- 2024 Honda Accord
- 2024 Escape
- BMW BMW X3
Research other models of Ram
- Dodge Ram Pickup 3500 2024
- Windows For Promaster Van
- 2023 Ram 2500
- 2023 Promaster Cargo Van
- 2023 Dodge RAM 350
- Dodge RAM 250 2024
- 2023 Promaster Window Van
- Warlock Ram
- Ram 2500 2024
- 2024 Ram 1500 Classic
Research similar vehicles
- 2023 Chevrolet Express
- GMC Savana Cargo Van
- Fordtransit
- Cargo Van For Sell
- 2024 Sprinter
- MBZ Sprinter Van
- 2024 Vandura
- 12 Passenger Transit Van Rental
Other models
- Used Toyota BZ4X in Grayslake, IL
- Used Cadillac Escalade-Esv in West Chester, PA
- Used Subaru BRZ in Conway, SC
- Used Lexus Lc-500-Convertible in Troy, MI
- Used Mercedes-Benz 300-Class in Aurora, IL
- Used Smart Eq-Fortwo in Sykesville, MD
- Used Lexus Rz-450E in Bennington, VT
- Used BMW I5 in Miamisburg, OH
- Used Buick Rendezvous in Hendersonville, TN
- Used Lexus GS-430 in Mount Laurel, NJ