RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Ram ProMaster City from 2008-2022.}

$821/yr

vs. $851/yr
for Average Commercial Van

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

1.84x/yr

vs. 1.96x/yr
for Average Commercial Van

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

13.5%

vs. 17.8%
for Average Commercial Van

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Ram ProMaster City Reviews

Owner Reviews

2.7

26 reviews

5(19%)

4(15%)

3(8%)

2(27%)

1(31%)

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Most Helpful Owner Reviews

Very underwhelming after 2000 miles

Aceadman, 08/20/2019

2018 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)

I was looking for a simple small cargo van and after driving the Promaster City, Ford Transit Connect, and small Nissan van, I chose the Ram. I have to say that after 2000 miles of driving it, I am distinctly not impressed. The transmission seems VERY clunky especially at low speeds. With very light acceleration, at very low speeds, it often seems to almost "sputter" as thought it's …

Very poor interior/exterior design

Sharon, 11/26/2018

2018 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)

Things I don't like: van is too narrow. gear shift & emergency break situated between driver & passenger, one very small cup holder, very useless indented places to put stuff, almost inaccessible over head shelf, controls for lights etc. in weird places; turn on/off high beams and turn signals come on, wipers only have 3 speeds, poor visibility, and over all construction VERY poor …

Underwhelming for business use

David Stephens, 06/30/2019

2018 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)

I've owned this van for 4 months and 8000 miles. My vehicle is set up for cargo use with a partition between the front passengers and rear cargo. This van is to narrow. You are literally shoulder to shoulder with your passenger. At first look the van appears to have ample storage but the storage shelf above the passengers is shallow and useless. The door pockets are big enough but …

Own it for 40 days more than 20 in service departm

Yuri, 01/27/2018

2017 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)

First out of dealership steering wheel shakes and not aligned with the front wheels .Sliding door on the passenger side unlatched while driving 3 times .More then 4 attempts to solve the shaking steering wheel issue by the service department didn't helped .Ram Customer Care case manager unreachable .Left massages for 7 days include true costumer care services and didn't hear back .My …

We have a limited number of reviews for the 2022 Ram ProMaster City, so we've included reviews for other years of the ProMaster City since its last redesign.

See all 26 reviews of the Ram ProMaster City

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2022 ProMaster City Highlights

Trim:

Cargo

Base MSRP Excludes Destination Fee	$30,475
Engine Type	Gas
Combined MPG	24 MPG
Cost to Drive	$151/month
Seating	2 seats
Drivetrain	front wheel drive
Warranty	3 years / 36,000 miles

See all features & specs

Safety

Our experts like the ProMaster City models:

Electronic Stability Control: Helps maintain stability and traction in extreme situations.
Trailer Sway Control: Works to correct a swaying trailer and stabilize the vehicle.
Tire Pressure Monitoring: Alerts the driver via a light on the dashboard to a possible flat tire.

2022 Ram ProMaster City Review

Price & Payment