RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Ram ProMaster Cargo Van from 2008-2022.}

$1,168/yr

vs. $851/yr
for Average Commercial Van

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

2.39x/yr

vs. 1.96x/yr
for Average Commercial Van

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

19.6%

vs. 17.8%
for Average Commercial Van

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Ram ProMaster Cargo Van Reviews

Owner Reviews

2.3

31 reviews

5(19%)

4(9%)

3(11%)

2(6%)

1(55%)

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Most Helpful Owner Reviews

JUNK WARNING DO NOT BUY

Tjf, 07/27/2018

2018 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" WB (3.6L 6cyl 6A)

Just like all the other reviews, after 115000 needs new tranny, also entire top half of engine needed to be replaced. This is a legal lemon. I've replaced more headlights on this truck than all other trucks I've owned combined. Struts have been replaced twice the cargo doors never worked correctly need a new radiator for the second time. Please save yourself the money and aggravation …

560 miles from new and left rear brake locked up.

Jamie, 11/07/2018

2018 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)

Do not buy. Traded my Ford for a lemon. I have had van 8 days. The day I left dealer to have motor shake and tires that are square. I drove van 45 mile home and tires got better and engine shake stopped after a couple of miles. I shook it off to bad gas. Well today driving down interstate 10 miles from home it starts to smell like something burning. Guess what left rear brake is stuck …

Worse van ever.

David Khat, 07/11/2018

2018 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)

This announcement is in regards to the 2018 Dodge ProMaster Ram. We are an experienced and established logistic company with a fleet of 160 cargo vans contracted with several companies. In the past, we have used several cargo brands such as Ford, Chevy, and Nissan. Recently, our leasing agent has switched us to the 2018 Dodge ProMaster Ram. Immediately from the first month of service, we …

7 promasters, always broken

Adam, 08/05/2018

2018 Ram ProMaster Cargo Van 3500 High Roof 3dr Ext Van (3.6L 6cyl 6A)

We own a tour company and switched our fleet to these vans because the design is easy for clients to get in and out of. Boy, did we make a mistake. Out of 7 vans we have lights going out weekly, rain coming in from leaking roofs that we had in the shops over and over again. Out of 7 vans- 3 had transmission replacements in under 70,000 miles and 3 more had lifters clicking at under …

We have a limited number of reviews for the 2020 Ram ProMaster Cargo Van, so we've included reviews for other years of the ProMaster Cargo Van since its last redesign.

See all 31 reviews of the Ram ProMaster Cargo Van

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2020 ProMaster Cargo Van Highlights

Trim:

1500 Low Roof

Base MSRP Excludes Destination Fee	$31,245
Engine Type	Gas
Seating	2 seats
Cargo Capacity All Seats In Place	259.0 cu.ft.
Drivetrain	front wheel drive
Warranty	3 years / 36,000 miles

See all features & specs

Safety

Our experts like the ProMaster Cargo Van models:

ParkSense Rear Park Assist: Sounds an alert if an object is close to the rear bumper.
ParkView Rear Backup Camera: Provides a view directly behind the van to prevent collisions while reversing.
Cargo Tie-Downs: Keeps items from slipping and sliding around the cargo area.

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2020 Ram ProMaster Cargo Van Review

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