Used 2014 Ram 2500 Consumer Reviews

2013 Ram Cummins SLT 4 dr. long bed

Think long and hard before you buy this truck. I traded in my '02 model, similarly equipped, knowing that the older model would require some shop time, before long. It turned out that the new truck spent much more time in the shop than the old one ever did. High points are the refinements. The new 6.7L Cummins in the later Ram models are whisper-quiet at highway speeds. The new truck is much more stable. Gone is the death wobble that threatened the older models at higher speeds. Mileage is on par with the older, 12v Cummins in the Dodge Rams. Highway mileage regularly calculates above 20 mpg, with a best ever of 23.9, driven at or below the speed limit on a round trip between Soldotna and Seward, AK. With a heavy trailer, right at the 17k lb. capacity of the truck, mileage dropped below 10 mpg on the same highway (a hilly, twisty highway). Here are the downsides: this truck has been in the shop for repair for three months, in the two and a half years that I've owned it, starting with a check engine light on the first drive home from the dealership. It was back and forth to their shop seven times, all for different problems, in the first nine months that I owned it, for a total of two months in that time period. I also replaced the water pump, myself, during that time. It has been replaced a second time, since then. The main exhaust emission components were all replaced twice. The rear differential failed, and was rebuilt. The heater fan quit working, and one dealer took two weeks to fix it, replacing the fuse box, at a cost to me of $1k. As soon as the warranty was out on the emissions system, I pulled it all off, and installed the biggest muffler I could buy. I like to be able to hear myself think. That cost $1,300 for materials and the programmer, not including my time to weld the exhaust and remove the problematic devices. Now, at 67,500 miles, the variable geometry turbo actuator has failed. The dealer first quoted me $2,800 for the device, which is in stock, and said they could drop it to as low as $1,950. Since the powertrain warranty ran out two months ago, this is my cost. I opted to mail the actuator to a repair place, at a cost of $500, and two weeks out of service. Again, not counting my labor. Speaking of the VGT, the exhaust brake is a nice feature that doesn't work like it should, with the automatic. It works best with a heavy trailer, but only if you are using the brakes. At highway speeds, the exhaust brake will slow you down to 55, then the torque converter unlocks, and the truck coasts at an idle. You get better compression braking naturally with the exhaust brake off, because the torque converter stays locked. You can make the exhaust brake work better by downshifting manually, but touching the throttle will leave you coasting when the torque converter unlocks, and the control for manually shifting barely works. The A/C quit working not long after they fixed the heater fan, and I haven't gotten it fixed, yet. One of the two USB ports does not work. The sheet metal on the body is thin, and both doors were already dinged when I bought it, at 20k miles, apparently by people pushing the doors, near the handle, to close them. The left third of the rearview mirror turns into the backup camera, which basically makes the mirror useless for backing up the truck, especially if it's dark. The truck is prone to understeer, and traction control is an unwelcome inconvenience that can't be turned completely off unless in four wheel drive, at a dead stop. It also leaves you with a considerable throttle lag, as the computer decides whether or not it can give the throttle input you desire. The value of the truck has declined steadily, since I bought it, and it is still barely worth what I owe on it. Summing it up, the truck fails in several of the categories which are the main reasons to buy a diesel pickup, including reliability, durability, and resale value. Good power, mileage, refinement, and work ability. The roomy interior is nice to sit in, even when the truck doesn't run.

2014 2500 6.4l

A real 3/4 ton truck...great power and tows my 8k trailer with ease. I'm very pleased with this truck and the 6.4 hemi.

Worst Decision I've Ever Made.

First of all, when I bought this truck brand new in 2012, I loved it. For 93,000 I drove it around and honestly didn't think there was a better truck on the road. I bought the top of the line Laramie Longhorn Megacab 4x4 with the diesel. The engine worked great, and pulled anything. There was an issue here and there, but when you put so many luxury features in a truck, little things are going to break. However, when my drivetrain broke, Chrysler refused to cover it under the warranty, even with the service records. The damage caused was so severe (more than $30k) that my insurance had to total the vehicle. Dealing with the warranty claims department took months, and they were useless.

Excellent Truck!

Bought a new 2013 Ram 6.7L and love it supper over kill for my little boat but it does the job and more. I have had no problems up to now and gas mileage is around 20MPG in the San Antonio metro area not BAD! I will buy this truck again. Interior looks amazing they did skimp on the very fine details but its almost unnoticeable. Good truck probably the best for money and value.

6.7 Cummins

Actually, this is a Cummins 2500 Bighorn Megacab but there was no option to choose. Good truck overall. I bought it a year ago with 105k miles on it. The engine is STRONG and you'll be speeding down the road in no time if you're not careful. My truck has always pulled to the right even after switching tires around and after an alignment but it brakes straight. Rarely I have to shut it down to restart the infotainment system because it doesn't want to connect to my phone correctly. The tranny, it's a 68RFE I believe, had to be rebuild but fortunately, was under a dealer 3 month warranty. Apparently the previous owner did some heavy towing in the wrong gear and burned the clutches. It's been good ever since the rebuild. The tranny tends to hunt a bit and it wants to be in the highest gear possible all the time. I'll be driving on a flat road at 35 mph in 5th gear at 900 rpm's. This is fine I guess but even if you think of accelerating, even a little, the tranny will shift. Something new to me, as I've never owned such a new vehicle, I guess the transmission "depowers" before it shifts. To me, this sounds like tranny slippage but I was informed by the dealer that this is normal and is to help the tranny last longer. My truck came with airbags on the rear axle and after my first pull of my 10k lb fifth wheel I can now see why. The 5 link rear suspension makes for a very nice ride, even better than my old Duramax, but it sure squats under my trailer. I need about 50lbs of air in my airbags to keep the suspension from bottoming out over "whoops" in the road. (Not sure what else to call them.) When flipping the outside mirrors up to tow, the up button no longer moves the mirror up. Two major things that have happened since owning the truck other than the tranny thing, I've had to replace a NOx sensor which was $450 for the part alone. Very easy to replace however, I found an aftermarket part for $117 but the electrical connectors didn't fit so I had to bite the bullet and buy a Mopar part, and I THINK I have a leaking exhaust manifold gasket because when heavily using the exhaust brake, I'll get a high pitched shrill. After some research I found that others have had this problem too and it's a $400 or less fix at my local diesel shop. I also wish the steering wheel could go a bit higher to fit my 6'3" frame but it's not a big deal. The center head rest on the rear seat is in the way when looking through the rear view mirror. One thing that can be scary is that sometimes when I hit the throttle hard to sneak a left turn at a light or pull out into a busy street, the truck doesn't go! Or rather, it's as if I leisurely pushed the gas pedal to go. After maybe a second it will "kick in" and it will take off but man! That moment can be scary. For around $300 I can add a sensor to the throttle that fools the truck into thinking it needs to go faster. It's my opinion that this should be a recall for obvious reasons and the fact that there's an aftermarket device to remedy the problem which also means there's plenty of other people with the same problem. For this reason I knocked the safety rating down to four stars. THE GOOD: This is a nice riding truck with very comfortable seats. No leather in my truck so I only have the heated seats. The dash and gauges are well designed and placed and I like how I can add various bar gauges electronically to different parts of the dash video screen. The center console is laid out well other than the 4x4 knob gets hidden a bit behind the shifter lever when in drive. I have the 8.4 Uconnect which is great and the cab is insulated well. The stereo works well and sounds good. I added a sub for a better experience. LOTS of room in the front and back seats. The mega cab lacks the under floor storage boxes near the back seats but makes up for it behind the rear seats. My truck was "pre-plumbed" with the manufacturers goose neck package and the Ram goose neck kit is good. The paint seems to be good and show no signs of any problems. Overall, I really like this truck and, for the most part, I feel safe and secure driving it and I look forward to many more years with it.

Finally got rid of it!

I bought my 2014 Ram Megacab Diesel 4x4 brand spanking New figuring that I wouldn't have all the problems my older Rams had...boy was I mistaken. At 32,000 miles the radiator needed replaced and after that it all went downhill. Constantly had the check engine light coming on. Solinoids in the transmission were replaced 6 times and then the computer. Light still kept coming on. I finally had enough and sold it at 77,000 miles. I'll never again own a Ram.

Big Red

I have the 6.7 Cummins Diesel. Love the truck. The U Connect is ahead of its time for being a 2011. Horrible MPG with the PDF and EGR system but it's almost completely worth it just for the power and reliability. Need to improve the wheel well design which is a magnet for rust..... same with the frame. For the price of these trucks I think Ram could afford a rust proof frame.

Ram 2500 6.7 4x4 - Great Truck!

2014 Ram 2500 6.7 diesel 4x4 Laramie. This has been a great truck. Plenty of power to pull my 10k lb toyhauler and 11 mpg when towing. Love the built in exhaust brake. Very good ride with the 5 link coil suspension. Comfortable and quiet cab. My previous truck was a 2003 Ford F250 4x4 V-12 gasser that got 6mpg while pulling.

Good for a while

I have been driving a 2013 2500 Ram with the Cummins engine. The truck now has 78,000 miles and other than high maintenance costs (oil change and fuel filters replacement $400) and only ok mileage (combined 18) it had been a good truck. I was recently involved in an accident that damaged the front passenger door and front fender but still drivable. It's been in and out of the dealership four times for engine repairs. The engine quit and initial sensor was for the throttle valve. First they replaced the throttle valve and did an EGR service, after the DEF light kept coming on, they finally decided that the DEF pump and airbox had gone out. With these repairs, we are now sitting at $2500. Somehow, I suspect it will not end here. The problem is the emissions technology has not been perfected and the factory does not want to admit it. The pre DEF engines ran relatively trouble free for well over 100,000 miles. Unless you plan on hauling a lot of weight, stick with the gas engines for now.Update; at about 80,000 miles the fan ate the shroud and the water pump went out at the same time. This also destroyed the radiator, repair bill $3000. The water pump went out the first time at 40,000 (under warranty). A week later the fan ate the shroud again, the dealership covered the repairs this time but the truck was down for almost a month between both repairs. Now at 85,000 miles and things are going ok. Now at 115,000 and no new problems to speak of. Engine runs good and interior has no rattles. Update; at 125,000 the right rear seal, soaking the brakes in oil. So, new seal and new rear brakes. Engine running strong, transmission has been trouble free and interior quiet. Mileage averages about 17.5 now. I was hit while out of town, truck has been totaled, 145,000 miles.

Wants you go diesel, you won’t go back!

Make sure u get some kind of warranty when buying any used vehicle but this truck is exceptional. You won’t be disappointed. There is no replacement for the power and reliability of a Cummins!

Frickin great truck

Has always been a great runner and has never let me down.

Help

Every week I am having problems with this truck. We thought we would buy a reliable truck to get me back and forth to Doctors, and sometimes it will not start. I have had this to the dealer over 35 times for over 9 different problems, and even the mechanic traded his in as he was having tire sensor problems etc. Did Dodge themselves write the A review? Due to health issues, I can not take time to deal with a Lemon Law Attorney!!!

Very Pleased Overall

I am overall very pleased, had to find a dealer in Southern NH as the dealer I purchased from was less than... I also had tire sensor issues but was taken care of under warranty/recall...Have had several recalls that all went well. Initially I had hard downshifting issues into 2nd...dealer resolved that thought a recall, not that the recall was for that but after the recall was done the shifting issue was no longer there. I have 24K on mine, I use it to plow my farm and am pleased overall. My last Chevy 1500 lasted 18 years I expect this should do as well.

60K FOR TIN & PLASTIC

Aside from the motor, which is a Cummins 6.7 powerhouse, this truck is a tin and plastic, over-priced, dysfunctional piece of garbage. The constant dinging of warning messages from the bug-ridden computers that end up meaning little while scaring the bejabbers out of the driver is one of the biggest headaches of owning this vehicle. The now infamous 'Uconnect' system is so corrupt and full of bugs that it should aptly be re-named 'Disconnect'. The fact that FCA's response was 'go buy a new truck because we fixed the problems but you're not getting the software fixes' was particularly enraging. The batteries failed withing 26 months, the running board covers are cheap plastic and have been disintegrating since day one and are as slick as black ice when wet. The entire truck is nothing but thin plastic and even thinner metal that is easily dented by pushing on a malfunctioning door. I have a list of other things wrong with this piece of garbage as long as my arm and the truck is currently under several recalls, not the least of which is the catalytic converter. I don't see $60 in this truck let alone 60K.

200,000 miles and comfortable.

We bought it used with 156,000 miles on it. Fully loaded Longhorn Laramie edition. Other than the backup camera not working, it is very nice so far. The previous owner took good care of it. So we will update once we use it more this year. We have the Cummings diesel pretty quiet for a diesel. Well, we had to put a new front end on it at the six month mark. They figured they used it on a farm and just ran it rough for the front end to give out. Everything else still running strong. Going to Grand Canyon from Washington State and back in April. Hopefully it will keep going. I am pretty secure we should enjoy the trip. After trip to Grand Canyon had to replace the drive shaft? At 65-75mph it felt like something was rubbing. I cant remember what they called it, but they did show me how badly that the metal had been worn down causing the shaking. Still running good, Love the interior, but tired of the mechanical issues. Noticed the shimy in the steering wheel is back. Have an alignment done and wheels rotated and balanced. Still there at 70+ mph. Not sure what that is?

Great Truck

I've owned this truck for a little over a year now. It's a Ram 2500 4x4 Big Horn Mega Cab with the Cummins and I bought it with around 106k miles. Before I purchased the truck I was able to scroll through the electronic dash menu and find out a few things about how the truck was used before purchasing it. I also bought it from the dealership that initially sold it and they knew the history and the person who owned it. I then felt comfortable buying it. THE GOOD: I love the electronics the truck has especially the Uconnect infotainment system. Mine came with the larger screen and an instrument cluster screen which allowed me to program what I wanted to appear on the screen. There are also plenty of analog gauges which allowed me to program the screen to show things like turbo boost and tranny temps among others. Mine didn't come with the Pioneer sound system but it still sounds good. My phone connects flawlessly with the Uconnect system and I have no problem hearing others and they can hear me as well. The new update is taking a bit of time to get used to. Seems like there's a separate volume level for music, blue tooth music and phone calls. I don't have the GPS on my system but for $400 I can add it. I use my phone. The ride is GREAT. It's much smoother than any other 3/4 ton truck I've owned and I'm sure it's because of the 5 link rear suspension. The mega cab offers tons of room but there's no floor storage like on the regular crew cab trucks. There is, however, nice storage behind the rear seat. Tons of room in the front seats too. I'm 6'3" and around 220 lbs and I fit fine anywhere in the truck. Mine has the movable gas and brake pedal option which my wife likes. The truck also pulls like there's no tomorrow. It's very powerful and I like the exhaust brake and it seems to work better than the other manufacturer trucks of the same type. Ram's goose neck ball works great. THE BAD: I had to replace the rear NoX sensor. I did this easily myself but it was $450 for the part. I tried ordering a cheaper one from Amazon but it wouldn't plug in correctly. The fuel filters, there's two, are pricey at around $100 for the pair. After the hassle of doing it myself and saving $100 I decided to have someone else do it next time. The owner before me had airbags installed on the rear suspension. I'm glad he did because my truck did some serious "bouncing" while pulling my 10k lb 5-wheel. My older 2002 Duramax didn't do this. I'm wondering if it's because of the new suspension design or maybe I need new shocks. I'll be installing some before the camping season begins. Inflating the airbags to around 50 lbs fixed the problem but lifted the rear of the truck up high enough to cause me some concern as to how close my bed rails were to the trailer. I ended up flipping the trailer axles which made things much better. Makes me wonder if newer trucks just have higher bed rails The tranny must have been programmed for mileage because I can drive down a side street at 35 mph in 5th gear at 900 rpm. This drives me crazy. I prefer driving the truck in tow/haul mode but I'm not sure if it's good for the tranny to do that continually without a load. The tranny also "flares" or "de-powers" between shifts in the upper gears. Everyone I talk to, even online, says this is normal. There are upgrades to reduce or eliminate this but it's costly so I'll just deal with it. Also, the truck wants around 70 psi in the rear wheels. This is absurd when not hauling something heavy. I drive with 45 psi in the rear tires which causes a notice on my dash screen to warn me of low rear tire pressure. I now think of it as a pre-driving tire check. I ignore the amber warning light. Also, when it got cold outside I noticed the heater fan squeaked a bit. ***Update*** It's now 9-26-18 and the truck is still plugging away. It's doing well however it's time for new tires. That's about all I have to say about it. No problems since last review other than the latest update on the infotainment system. Now my iphone will sometimes connect automatically and other times I have to tell the infotainment system to accept a call of which it asked me to confirm if I wanted to take it via the truck system. This is highly annoying.

Best Truck made

The 2012 Ram 2500 HD 4WD is in my opinion the best truck made. Mine has the 6.7L Cummins and automatic transmission. 2012 was the last year before the DEF system was added and 2011 and 2012 were the only years with no DEF and the 800Ft Lb of torque (up from 650 in 2010 and previous years). Truck has amazing power and acceleration, handles great, rides good for a heavy duty truck, tons of interior space for family, and does great on fuel (for a heavy duty truck). And nothing beats the sound of a Cummins!

Great engine rest poor quality

The truck has been in the shop 5 times already each time taking over five hours even for something as simple as an oil change. Cruise control on button works only half the time. Climate control makes noise. Shifts hard. But can tow 17k and still get 10mpg. impressed me. Exhaust brake works good but doesn't work at lower speeds. Ended up selling it and went back to a 1986 ford diesel that I converted into a cummins. Much happier now.

10K miles 2500 4x4 Ram/Cummins DIESEL

I bought my Ram in Nov with 20 miles on it, and just rolled over 10K, so far it's been 100% reliable, and a fun vehicle to drive. I went from a 500+ hp Mustang Cobra to this truck, and while I do miss the accleration and handling, overall the truck definitely makes up for the Mustang.

Recalls and Transmission Leaks

Multiple recalls, transmission pan leaks, repaired 4 times, 2 different dealers. 6.4 HEMI, option was not available above.

Poor Towing capabilities-5th wheel

I traded my Laramie Hemi for a 2500 diesel because the upper limit on the Hemi was only 10,000 lbs towing. We were buying a fifth wheel which was 12,000 lbs. When I got it home and did some last minute research before buying the fifth wheel we picked out, I found it could not tow it. I am sitting here in shock after spending $70k on a truck with one purpose and it isn't capable. THe towing number is fine at over 17,000 lbs.....but the payload capacity is only 2274 lbs. The fifth wheel is fairly light at 1980 lbs and if I go by myself on vacation it would be OK....but adding passengers, dogs, clothes...I'm 400 lbs over. Chevy and FOrd have no prob.em here and are in the 4000 lb p

Tradesman 2500

Paint easily chips they just don't make em like they used to. Power 6.4 engine is great

Brain stem being shaken loose!

Whoever engineered this truck should spend the rest of their lives washing dishes in a greasy spoon! This truck has "Death Wobble", look it up on line. This truck shakes so badly that it is unsafe to drive! I contacted Chrysler group. They told me to take it to a dealer to get it fixed and they would back me up. They did not. The dealer put on a set of cheap shocks and charged me over $1500 bucks! Chrysler does not care that they have sold this dangerous truck. I hope someone does not die because of this problem. Edmonds wants an update. OK, Nothing has changed, I made a big mistake buying this truck. I have started to get vertigo because of being shaken so badly while driving this piece of junk.

Holding up to everything

Bought the base tradesman model with the upgraded electronics package making it more like an SLT on the interior. integrated brake controller is awesome and everything continues to work as it should. This was one of the first years with the spring suspension in the rear and it has held up to all towing and payload requirements without blinking. The ride quality is still a 3/4 ton but far superior to the other rams with springs in the rear. If you don't need the extra payload of the leafs then personally i would stick with the springs for daily ride quality. The only time i have seen the distance between my bed and tire gap shrink is with one of my 1950's era steel equipment trailers which is none too light in the hitch weight department. overall tows well - nice and smooth - though if you live in a word of elevation changes my guess is you would be disapointed with high speed towing as the engine really needs to work at high speeds to get up hills and maintain a set speed. It still does the job but it is working hard. flat and mild elevation towing with no hassle. towing mirrors add great visibility - i can park this easier than my daily driver. Factory tires are marginal. headlights dim. easily dents and scratches. mechanically rock solid. 4x4 low is awesome for heavy duty truck work. stock front bumper accepts the powerwagon winch kit without modification. bought mine new in 2014 with solid factory incentives and i can still trade it in for more than i owe on it. even though i knew better i got suckered into adding extra warranties at the last minute - money wasted - the truck has had no issues despite being put through a great deal of abuse. Makes my dad angry that my little gas engine can out tow his mid 00's diesel.

Ram 2500 Diesel

Won’t buy another 6.7L diesel again

Truck now has 109,000 miles on it and it has left me on the side of the road 3 times. Been on the back of a roll back 3 times. Replace the transmission at 93,000 which was $7,000. Replaced both from wheel hubs. Been the the dealer ship countless times for recalls. The fuel mileage isn’t great. Power steering pump leaks. Replaced the steering whee controls. Replace the transmission lines because they were leaking.

This truck far out performs my 6.0L Ford

Love this truck, pulls great, rides great, much better mileage then my previous trucks. Update April 2019 still no problems truck is good, but it does seem the computer flash recalls have degraded my gas mileage. Some of the plastic around the center console is soft and the chrome scratches off easy. The cruise control button you have to hit sometimes dozen our more time before it starts to work especially when its cold. After it finally comes on it will work with no issues. This truck is a diesel not sure why it says gas V8 at the top.

AVOID

Bought this truck new, I have had numerous recalls, one still waiting for resolution from Chrysler, 7 transmission leaks, each time it's something different. Contacted Chrysler, they call within days of repair, asking if it was completed and if I am happy, it usually take a week for the leak to appear, they just want to close the issue and move on, it is rediculus, i will never by a Chrysler product again, they should have bought the truck back, by the way it has the 6.4 Hemi

Broke from day 1

Picked up my new RAM2500 6.7 Cumuins Diesel then drove to a gas to fill it up. When I started the truck up after getting fuel the radio would turn back on and the digital portion of the dash froze. Drove to the dealer to have it repaired. They found the radio faulty and told me it was on back order with no ETA. I contacted Dodge's 800 customer line the 2nd week and was given a case manager. The case manager informed as well the radio was on back order and that they have no ETA either. I am now entering my third week without any word of when it will be repaired. I've purchased several new cars in my life and this will be the last "Dodge"

drive shaft fell out at 3000 miles

i bought this new and i was pulling a camper and the drive shaft fell out at 3000 miles. i have 32000 miles now and it shakes and i have bad chattering in the rear. I was told it is the drive shaft again.but it was not.i was told it was part of the operating of the truck and this came from gm.they also said i will need to live with it. be careful if you buy a gm truck.

Ram w/6.7

I still love this truck. At 102,350 miles it still works day or night. The interior still looks like new, the paint still looks great. (Truck has never been parked inside.) the only flaw I’ve had is around 101,245 miles the “Y” pipe on the upper radiator hose developed a small crack and had to be replaced. No other problems or complaints.

Ram sucks for work trucks!

Bought this truck with 7800 miles on it and had 4 recalls in less than a year the factory bedliner in it is separating from the steel and everytiei take it to the shop and its supposed to be a work truck made tough that's a joke due to the manufacturer defects I have to miss using it on jobs to haul and if you ask for a loaner that is not included in the warranty so I have a ram that is causing me to lose money and the company wont give me a truck to use while its getting manufacturer defects fixed makes sense and well trading it in is a joke after you buy a ram they depreciate dramatically so trading it in will cost you so thought since they changed names maybe they would b better but 2 hours on the hotline about why no loaner for a working man and all I get is there is no loaner policy when your vehicle is in the shop even when it is their flaws!And what really ticked me off they wanted to patch the factory sprayed bedliner so I took it in and dropped it off we had a big hail storm and they left my truck out in it and they aren't responsible for that either and you pay 600 for a factory sprayed bedliner and its peeling up and they want to patch that spot instead of respraying the whole thing can u say cheap but they were more than happy to take my money when I bought it but they don't stand very tough in my opinion never had this many issues with my fords