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Used 2019 MINI Countryman Consumer Reviews

3.7 out of 5 stars
30 reviews

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We have a limited number of reviews for the 2019 Countryman, so we've included reviews for other years of the Countryman since its last redesign.

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Pros
Cons
4 out of 5 stars

Third MINI. LOVE it despite some consistent flaws

Adam, 06/23/2019
2018 MINI Countryman Cooper S 4dr Wagon (2.0L 4cyl Turbo 8A)
11 of 14 people found this review helpful

This car is a huge upgrade in drivability over my 2015 and 2013 models. The ergonomics and quality of the controls inside is much upgraded as is the ride quality, noise, vibration, harshness, and overall livability. My main gripe is with the quality of the leatherette upholstery in these vehicles. This is my THIRD MINI where the leatherette on the driver's seat has broken down and cracked. Both other MINI's had the driver's seat cover replaced under warranty and I am expecting the same on my 2018 considering the fact that this is supposed to be a premium make and the car is less than a year old. There's clearly an issue with this upholstery that BMW/MINI hasn't quite figured out.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Run away, run fast, don't look back!

Rebecca R., 09/11/2018
2019 MINI Countryman Cooper S E ALL4 4dr Wagon AWD (1.5L 3cyl Turbo gas/electric hybrid 6A)
85 of 121 people found this review helpful

Why would someone (me) plunk down tens of thousands with zero research on a mini hybrid? I'll tell you why. Having owned a mini before, and having had a wonderful experience with both the product and the dealer, we didn't think twice about checking out the 2019 hybrid. When I walked into the showroom and saw the hybrid with a big 60+ on the sticker, I got googly-eyed like a girl seeing Sting for the first time. Clearly I didn't have enough knowledge to understand that the 60+ sticker on the window meant something very different from the sticker I had seen on other hybrids. Have you ever impulse bought an expensive item only to get it home and realized by your spouse's expression that you have made a really bad purchase? I have. Buyer beware of the Hybrid Mini. I look forward to having it out of my garage and out of my life. That won't happen for a while though. After putting 800 miles on it and realizing the reality about the lack of economy of my new Mini/BMW product, the dealer offered to buy it back for $10K less than I paid for it and with 800 miles on the odometer. As much as I wish I could take a 10K loss, I couldn't. I could have rented a Porsche 911, maybe two, for that much. This car gets ~30 mpg and I commute 74 miles each way to work. It does not have the range of 60+ as implied prominently on the sticker. It uses Half of a tank of gas, round-trip in the Eco Green mode. It has to be plugged in when not in use. Every single time it is not in use. it has a wimpy 9 gallon tank. On the highway, it's a dog. I understand now that the 60+ on the sticker has no relationship to actual fuel economy. Rather it's one component of a math formula required to estimate economy based on an individual's driving. So if you're happy to go from 0-60 in a few minutes, from the metering light, if you're all about appearance no matter how impractical, if you're a soccer parent whose kid isn't on a travel team, if your grocery store is walking distance, if you drive without the wheels touching the ground at a sedate speed, this is the car for you. It's cute and gives the illusion of fuel economy. Drove the kid to school. ~3 miles round trip, in "Eco Green" mode. Avg speed 21. MPG: 34.4. I commute in this car only to advertise my displeasure. Give a little honk if you see me. Mine is the one with prominent "Buyer Beware" signs all over it. Please don't insult me for not having done my homework, I feel stupid enough as it is. Please don't make unrealistic recommendations I can't implement. The salesman was a good guy, the dealership is nice, the car is cute. But, what I was looking to buy was a vehicle with good gas mileage like my cheapo last hybrid. Didn't like that car but at least the gas mileage was good. And I hoped for a car that offered a nicer driving experience. Things I didn't notice during the test drive. The toggles are cute but are rendered non-functional if a drink e.g. water bottle, is placed in the cupholder -- blocks the toggles. The power windows squeal when putting the windows down. The automatic lift gate works to raise occasional and only after my shin is covered in grease from attempting to open. It doesn't work for closing the liftgate at all. The dash is a strange material that draws and holds dust. The cargo capacity is small when the back seats are up. The owners manual is dumber than I am for buying this car. Look up what a color on the dash means. The manual will enlighten you by telling you it's a color. Haven't yet determined how to use the online manual. For optimizing mileage, multiple steps are required to program for efficiency. While driving, I don't want to toggle a bunch of things to gain efficiency. One button or in this case, toggle, should suffice. The controls on the round knob are not intuitive. Someone must have noticed that because there are redundant buttons to bypass the knob and shortcut to functions e.g. turning on the radio. Not sure why they couldn't just design it to turn on by pushing the on/off button. That button works for turning the radio off, but the shortcut button is used to turn it on. Mini offered to send someone out to teach me how to drive it. In this case 40 years of driving experience didn't cut it. So far, I've heard nothing further about this Unicorn Engineer who is going to teach me that driving 3 miles with an average speed of 21 mph is not the way to get good economy. If you're buying this car, plan to spend a few hours at the dealer for a class on functionality after your purchase. If you want a nice driving experience, combined with economy, for a sticker price less than a mortgage payment, I'm not sure where, but look elsewhere.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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2019 MINI Countryman for sale near you
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1 out of 5 stars

2017 Mini Countryman WORST CAR

Lou, 02/02/2018
2017 MINI Countryman Cooper S ALL4 4dr Wagon AWD (2.0L 4cyl Turbo 6M)
22 of 31 people found this review helpful

I have had my 2017 Mini Countryman for 11 months and 3 of those months it has been in the shop. The electronic parking brake fails. Mini does not take responsibility for this extremely dangerous glitch and says that according to the manual I need to use chock blocks to "safely" park my vehicle. This petroleum jelly substance oozes out from under the hood and stains all that it touches. Mini will not fix this (they say it is common in Minis and BMWs) and says it will happen for 20,000 miles (this is a BRAND NEW CAR). The car will lock the keys in the car. I have had friends witness this flabbergasted that the car decided to lock itself in front of us. The Bluetooth will play music over phone calls. There is no where to turn the music off since it was never on in the first place. The only way to remedy the situation is for me to hang up and call the person back. In general the electronic interface is very glitch and delayed. I am 5'2" tall. The car does not fit me. The visors are too short, the center controls are too far back. I could go on and on, the car has been a nightmare! I bought this car because I loved my 2014 Mini Countryman. The 2017 is a terrible redesign and is glitch filled. I will NEVER BUY ANOTHER MINI!

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Fun car to drive

R. Henseleit, 10/21/2018
2019 MINI Countryman Cooper 4dr Wagon (1.5L 3cyl Turbo 6M)
12 of 17 people found this review helpful

I bought this as a third car for the kids and everyone loves it. Just enough power to easily get around and make the right moves but not too much for more inexperienced drivers. Very high quality finishings and comfortable seating. There is more cargo room than one would expect for a small SUV.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Rented a 2020 Mini

CB, 11/15/2019
2019 MINI Countryman Cooper ALL4 4dr Wagon AWD (1.5L 3cyl Turbo 6M)
3 of 3 people found this review helpful

I have to say the 2020 (not a 2019) Countryman I rented for 5 days was so much fun!!! The car only had the 1.5 engine, but I found no problem with the car’s acceleration getting up to speed on the freeways in Southern California traffic. I was surprised to find that the car sat much higher than expected. I assumed I would be hauling myself up and out of the car, but I was wrong. There are numerous upscale touches that makes the Mini feel like a luxury SUV. I am now looking to purchase one. The car Is fun to drive and makes me smile.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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