Used 2017 MINI Countryman Consumer Reviews
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Joyce, 08/23/2017
2017 MINI Countryman Cooper S 4dr Wagon (2.0L 4cyl Turbo 8A)
16 of 25 people found this review helpful
I liked my new 2017 countryman when I first got it but after trying to get service for it... I WOULD NEVER BUY A MINI AGAIN! The service people at Global Imports MINI in Atlanta have had my car at the shop for almost 11 weeks. They keep claiming that they cannot get the part shipped from Europe. After 9 weeks the part finally shipped from MINI but when it arrive the part was missing a part! Now it has been 2 weeks and that part has still not arrived. The MINI company has been terrible with customer service with complete lack of followup and a complete inability to be able to track a part being shipped. This is the most disorganized company I have ever seen with the worst customer service. I could have ordered a whole new car in the time it is taking them to provide one part.
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