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Used 2013 Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A) Consumer Reviews

3.5 out of 5 stars
6 reviews

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1 out of 5 stars

Its over... no more Benz

No longer a Benz fan, Scottsdale, AZ, 02/08/2018
updated 08/16/2019
Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
12 of 14 people found this review helpful

Should any vehicle with 46K mi's on the odometer require a $4,500 repair bill for engine failure? I think not. Just 4 mo's out of new car warranty the engine had an internal oil leak that took out the engine control module, wiring harness and multiple sensors. This kind of failure shouldn't happen with any car with only 46K mi's on the odometer. Mercedes Benz offer zero remediation and only showed me the way out the door and pointed me to the Lexus dealership. Where they will build me a car worthy of my money. For those who are still enticed by driving a Mercedes Benz, as I once was... here's a tip... as a Mercedes Salesperson once told me... "You NEVER BUY a Mercedes Benz, you LEASE them!" That way you are covered by the factory warranty while on your lease, that's if its a 3yr lease or less.

Performance
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
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4.38 out of 5 stars

ML550 - Loaded

nyi, 09/09/2013
Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
8 of 9 people found this review helpful

Driven approx 10,000 miles - half highway /mountainous terrain. It started with buying my wife a 2012 MB E350 a year ago. Was very impressed so I tested the 2013 ML550. I sold my "big" truck suv and bought one ML550 full load. twin turbo, small V8 power/low fuel consumption ratio, comparatively speaking, has me sold. WOW ... does this thing move, smooth ride, quiet and has nearly 100 ft/lbs torque more that the larger 6.2L easy to pull my trailer with toys. Built in anti sway works. My ML fully loaded is equal in cost to a 2013 Escalade.

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5 out of 5 stars

A Wonderful Log Distance Tourer

Bryant Davis, Garden City, ID, 06/19/2018
updated 12/19/2018
Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
6 of 7 people found this review helpful

An everyday vehicle for accomplishing everyday tasks. If you decide to head out long distance, this vehicle will not wear you out for a 400 or 500 mile-a-day drive. Reliability is better than average compared to the other 100+ vehicles I have owned. The 405 HP engine is enough to keep you out of trouble or pull an RV trailer of some sort behind if you so desire. Also very generous leg room for rear passengers. Living in snow country in Idaho during the winter, this vehicle virtually can go anywhere in snow. It is an “E” Class in an SUV.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Reliability
5 out of 5 stars
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3 out of 5 stars

MERCEDES IS OVER RATED

TM, Glendale, AZ, 02/05/2016
updated 02/07/2018
Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
20 of 29 people found this review helpful

Owned and driven a ML-550 for 4 years / 75000 Smooth ride on the highway. Sound level is acceptable. Expect to do repairs...truck hatch 2 times, titl steering, side window, drivers seat controls, night vision, cooling system hose, MB has quirky system deficiencies and erroneous caveats, including the remote garage door control, outside air intake to cab located on front engine hood will block easily from leaves or snow, bad odour will result must leave AC on all times, if your MB is damaged in an accident accelerated depreciation occurs like no other, This SUV is very heavy and reminds me of 1970 Oldsmobile where the weight does not match up to the braking and suspension system properly and the vehicle would sway and rock while maneuvering. Have asked MB to change the software controlling the transmission shifts to reduce the chunky down shifts that cause passengers to fall forwards in their seats. Acceleration is great. (405HP) Sport mode simply increase the idle and rpm for quicker responses to accelration. Turbo lags in normal drive and causes the vehicle to stall during quick turn arounds such as a u turn. Do not trust the vehicles sensory system to brake when in bumper to bumper traffic. Has no glass breaking sensor included with security so any thief can steal all your contents including spare key fob in glove box. Key fob comes from Munich so you pay $500 to replace..ya ya. Carry windshield glass insurance as these cost over 3k to replace. Frequency and Cost of repairs are often and very high so DO NOT OWN A MERCEDES WITHOUT WARRANTY or you will be nickeled and dimed - allow $5000/year to operate this vehicle over 6 years. MB only offers a factory 60000 kms warranty! Brake job at 30000 kms cost $3200. Tires are also 2500 at 50000kms... I beleive Mercedes is now a seriously over rated auto manufacturer. Going back to luxury GM products with 6 year 100000 warranty and $100 key fobs and $1000 brake jobs.. if your ego allows do the right thing and dont buy a Mercedes. $$$$$ in CAD.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

I own a certified 2013 ML 550: I love the vehicle.

David Hayle, Bellmore, NY, 08/11/2021
Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
3 of 5 people found this review helpful

The brakes/ rotors are NOT covered under warranty or packages offered by MB. With 37,000 miles. now needs a brake job of $6,000.00. Be careful.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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