Used 2021 Mercedes-Benz GLE-Class SUV Consumer Reviews
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Awesome Ride
Chris, 12/17/2020
2021 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
43 of 44 people found this review helpful
The vehicle is amazing. Almost everything is great, so I will only mention a few points. I have a GLC and a GLE. The engine noise in the GLE is much louder, even though they have identical engines. As such, if you can, I would recommend opting for the 6 cylinder over the 4 cylinder, for a quieter ride. Also the factory missed a part (a door sill) during assembly, which was a little concerning. I also think Mercedes makes things more complicated than they have to be. Specifically, they make the cars technology so you can do the same thing from 3 different sources. This might seem cool, but it makes for too many options. Other than that, I would highly recommend.
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Awesome vehicle
Simcha, 04/17/2021
updated 04/22/2024
2021 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
30 of 32 people found this review helpful
Was hesitant regarding purchasing the GLE 350 because of it’s 4 banger engine. Decided to go with it after an extensive test drive. This engine is not quick from a dead stop, however in more than 95% of all real world driving situations it will surpass your expectations. The interior is by far best in class, making the BMW X5 , and the Lexus RX seem a generation behind. Ride quality is exceptionally comfortable, and initial quality was excellent. I’ve only had the GLE for a month and a half. As with all German luxury brands, resale value is poor, however this doesn’t seem to matter as much on a lease. I just feel good when driving my GLE, and isn’t that what its really all about. UPDATE: This is an update after now owning the GLE for nearly 20 months. The GLE remains a vehicle that I would definitely recommend. It has provided me with reliable service and a surprisingly high fun factor. No issues to report except there is a whistling sound at highway speeds coming from the driver’s side mirror. Others have reported the same issue. Fuel filler door was not perfectly flush with the exterior, this seems to have perhaps remedied itself or I just don’t notice it as much. I keep transmission in ECONOMY mode, it provides for smoother downshifting. If given the choice at this moment, I would definitely buy this vehicle again.
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2021 GLE 450 Overview
Den, 08/27/2021
updated 09/28/2022
2021 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
25 of 27 people found this review helpful
The SUV has plenty of power, beauty but the down shifting of the 9 speed is not smooth. Our 2021 BMW x5 8 speed transmission is very smooth. The GLE has a softer ride than our BMW. I have only 900 miles on my new 2021 GLE and dash has squeaks and minor vibrations over an uneven road surface. The dealer had no luck in correcting them. I am looking for another opinion/solution . The heads up display is large but the reflection from the unit at peak sun periods provides bright spots/small light streaks on the windshield from the CRT corners. If you have the Acoustic Comfort Package, the windshield Infrared reflecting Film creates a dash board reflection in the windshield even when the dash color is black. I would not recommend the Acoustic Package due to the UV film reflection of the dash board. The service manager at my dealership was surprised to see that affect as well. The light streaks appear to be coming from the dust cover for the heads up display unit onto the windshield. No solution other than removing the dust cover in my opinion. The BMW heads up display on my wife's 2021 X3 appears to have a much cleaner install and the display is a less busy graphic/s display. You can not reduce the size of the graphics on the GLE. No light streaks on the BMW version of the heads up display. The factory installed Dash Cam works great, however you must enable it every time you start the car first then open the Mercedes Apps in the MBUX system. I was also surprised the GLE 450 now comes with Cooper Tires (Discoverer) The jury is still out on their performance, comfort, tread wear. As I continue to drive this SUV I found another item that is frustrating, the windshield wipers. There are very noisy during operation and change direction very hard. The jury maybe coming in with a verdict very soon. Currently the Cooper Tires are wearing fast and some rubber is peeling off. The tires have 13000 miles on them. These tires are no conducive for a luxury SUV. The vibration at the dash cover still exist depending on road conditions. In lieu of all of this the GLE 450 is the best SUV I have driven.
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First and last Mercedes
R M, 07/04/2022
2021 Mercedes-Benz GLE-Class GLE 580 4MATIC 4dr SUV AWD (4.0L 8cyl Turbo gas/electric mild hybrid 9A)
32 of 35 people found this review helpful
Paid 90K for a top of the line GLE 580, performance and comfort the car was amazing, super fast and pretty fun to drive. Electronically it’s a nightmare, the car would randomly not start, in the year I owned it it was at the dealership 4 times for this issue with no resolution, sometimes taking over a week of just sitting at the dealership. Other fun features included the speedometer screen going completely blank repeatedly, the windshield wipers going on randomly, the audio not working at all, the car not shutting off, engine light (dealer claims no codes came up) My 11 year old Cadillac with 130K miles was more reliable then this hunk of junk. Bought new, owned it for a year, good riddance.
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Pure luxury that compares to no other
jkpetre, 03/05/2021
2021 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
30 of 34 people found this review helpful
I cross-shopped Porsche, BMW, Audi & Volvo when I was shopping and NOTHING came close to the build quality, beauty and features the GLE offers. I opted for the 350 and find it's plenty of power. Everyone recommends the 450 because it's more power, but when is enough, enough? I've heard 80% of buyers opt for the 350 so don't feel bad just because a bunch of car reviewers always want the top spec. I came to Mercedes from Tesla. This is the 3rd Mercedes I've owned and came back for build quality and an infotainment/tech system that puts everyone else to shame. No my Mercedes doesn't fart, Tesla, but it gives me a great, warm seat massage. I have no regrets and constantly try to find excuses to go drive somewhere. It's a beautiful thing.
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Wow!
Clayton, 07/19/2021
updated 01/21/2022
2021 Mercedes-Benz GLE-Class GLE 350 4dr SUV (2.0L 4cyl Turbo 9A)
8 of 8 people found this review helpful
Bought 2021 GLE for my wife. We've owned a couple of MB's and many Lexus models. We test drove the Q7, Genesis GV80 and the Lexus RX. Wife had been driving an Audi Q5 and loved it. But when she got behind the wheel of the GLE, it was all over. Ride, fit & finish, interface, materials, etc just totally outclassed the competition. Only car I've ever bought where we paid full-price --cheerfully. Drive this one and you'll be convinced. After 12,000 miles happy to report no problems or defects. Gas mileage is a bit lower than we'd hoped for but other than that remain very pleased.
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Amazing SUV - Great Tech, Smooth Quiet Ride
TD Ryan, 07/14/2021
2021 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
16 of 18 people found this review helpful
Picked up my 2021 GLE350 4Matic two weeks ago and it has been amazing so far. The MBUX tech in the vehicle is absolutely amazing and easy to use. The ride is surprisingly smooth with decent power for a twin turbo 4-cylinder. The cabin is virtually silent on back roads and the highway. The panoramic sunroof option is a must as well as the 21" 10-Spoke AMG Wheel, Night Package and the Surround View Camera. No other MSRP compares to build quality and tech options. Take a GLE for a test drive, you will not regret it.
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It's a Benz...
CLee, 07/15/2022
2021 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
7 of 7 people found this review helpful
This car rides nicely. Comfortable, spacious and performs well. Minor problems, one of the key fob is already dead. Completely broke and it broke less than a year in to the vehicle. I didn't even use the broken key fob prior to breaking. It just hung as a backup. Key fobs on BMWs and Benz are expensive. Not sure how unused key fob can break hanging on a wall. I've even replaced the battery, twice. Most of the Benz service department are borderline rude or rude. If you want to experience "we don't need your business, but you need us" customer service, I would recommend getting a Benz.
Beautiful inside and outside
TLS, 03/29/2021
2021 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
18 of 21 people found this review helpful
I had a 2020 gle 350. Which I loved. It was totaled on Christmas morning 2020 in the bombing in downtown Nashville. I decided to upgrade to the 2021 gle 450. I am so happy I upgraded to the gle 450 AMG package. It is so worth the extra price. Comfort and driving is exceptional.
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Amazing vehicle
Dale Carey, 06/29/2021
2021 Mercedes-Benz GLE-Class GLE 350 4dr SUV (2.0L 4cyl Turbo 9A)
6 of 6 people found this review helpful
The engineers and designers at Mercedes out did themselves on this one. Coming out of an Porsche Cayenne, we had a high bar set for our next vehicle. We looked at just about everything in the category. Nothing we looked at or drove came close to the GLE. This vehicle has a completely un-compromised level of refinement and tasteful luxury not found in the other vehicles in this class.
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Certified pre-owned from Mercedes-Benz
Van Brown, 02/24/2024
2021 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
6 of 6 people found this review helpful
My wife has a 2020 GLE450, which she leased in 2019 and decided to buy at the lease end in 2022. So, after my BMW X5 lease ended on 10/2023, I decided to get a GLE, too. However, I got the certified pre-owned GLE350 because I do mostly city driving, and I already know the power of the GLE450, which we rarely enjoy due to city driving. The GLE350 is smooth and drives flawlessly in the city. I have been driving this GLE350 for almost five months, and I can tell it has little to envy the GLE450 in the city. I highly recommend the GLE350 if you live in the town and do not have open roads to floor the pedal. If you want to buy one, I recommend you spend a little more and get a Mercedes-Benz certified pre-owned or a non-MB dealer one with a regularly serviced history per MB recommendations. Otherwise, you might experience the nightmare stories you read about when people buy used MBs that the person who leased it did not change the oil or used regular fuel that wreaks havoc on the highly tuned modern turbo engine.
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Windshield wipers are horrible
Stan Korsunskiy , 10/06/2021
2021 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
26 of 33 people found this review helpful
I have a 4 month old gle 450 decked out not AMG. I have gone to dealership twice already due to a wiprblades skipping all over my windshield. So far it has been improved by about 50 % over when I got it, however, on a luxury vehicle like mercedes, those things should be flawless. I have driven many different cars, and I never had experience like that. I hope they do something about it, or I'm getting Lexus as soon as the new model comes out. And I'm a Mercedes guy.
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Annoying distractions
Houston driver, 01/26/2023
2021 Mercedes-Benz GLE-Class GLE 580 4MATIC 4dr SUV AWD (4.0L 8cyl Turbo gas/electric mild hybrid 9A)
4 of 4 people found this review helpful
First month I had it, the entire MBUX infotainment system went dark and had to be replaced. From the beginning the driver door has had a wind whistle and the wipers stutter across the windshield. Lately the map refused to download, "please install compatible map chip," and the system warns that the camera is out, disabling the automatic braking, etc. Spent last week in the shop for B service, 3 recalls, plus these items. Service dept. said unable to replicate the camera problem, which is still occurring. I didn't even bother with the wind whistle and the map problem may have been solved with the day-long software download. Waiting for it to rain to see if the new wipers help. Should I return to dealer for the camera problem or just deal with it til end of lease this year. Oh yeah, this is the top of line GLE580 twin turbo V8, so the trim level is not an indication of any higher quality. Similarly equipped BMW X5, Porsche Cayenne, and Range Rover Sport are much more expensive. Thinking of trying the redesigned Jeep Grand Cherokee. Was considering the new Acura MDX S-type turbo, but per reviews, the AC is bad, plus the 3 MDX's I had seemed to attract rocks into the windshield.
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OMG!
Gerry, 06/22/2024
2021 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
4 of 4 people found this review helpful
Bought this new. Dumped it 2 wks before the 100% guarantee was up. 14 months after purchase, the 48 volt battery died. Watched as they towed my $73K SUV away. Can't be jump started. 3. months later, passenger seat split. Wife is 116 lbs. Replaced after a 6wk wait. before the seat cover came in, passenger window wouldn't go up. 4 months later on 7/23 call the dealer, driver seat split. Ordered. 4. on the later, drivers window wouldn't 't go up. on 3/27, they called to tell me seat was in. they replaced it, and drove directly to a different dealership and bought a different brand. When it ran, it was an amazing car. I do believe in lemons, but also know, MB has cut back on quality material to keep prices down.
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LOVE THIS CAR
Thomas Herman, 04/14/2021
2021 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
8 of 10 people found this review helpful
Over all, enjoying the heck out of it. I initially thought it would be underpowered, but have been very pleased with the performance. I had a BMW550 before this. The emerald green is forever amazing me with the different shades, and the LOOOOG display continues to amaze me. Only hickup is the darn service reminder - has given me several false notifications. They say that it is mileage and time, but their emails say sensor. Minor, but a constant bug. Just had my Service a, and hope that it works better now. Other concern question is the tire pressure. IMO, they set it high - after my service A, the rear are at 50psi and the front at 41 psi. Seems high, but only 5k, so not able to see if it is impacting the wear.
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MR. Value
Value Engineer, 03/07/2021
2021 Mercedes-Benz GLE-Class GLE 350 4dr SUV (2.0L 4cyl Turbo 9A)
16 of 22 people found this review helpful
Overall, the MB is high quality on the outside, and the inside. However the Electronics are way too confusing for the average driver over 50 years in age. It's very easy to press the wrong buttons on the steering wheel and change the information you have been using to navigate.
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Great car except
Eduard , 08/28/2021
2021 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
12 of 18 people found this review helpful
There is no question that the GLE is luxury car with plenty of power with the exceptionof the GLE 350 which is underpowered with a screeming engine, being an owner of a GLE and a X5 I cat tell you that the GLE info system is way behind the X5, starting with the mouse pad that GLE placed next to the cup holders, constantly touching the mouse pad by accidentally changing radio stations. It is also very confusing to use.
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Great Luxury Escape Vehicle
A J D, 01/04/2021
2021 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
10 of 15 people found this review helpful
Great SUV, right size. Love the safety features and connectivity. The 450 is perfect for pickup.
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DANG
Rick, 09/22/2021
2021 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
7 of 11 people found this review helpful
This car is amazing. My 5th MB. Living in Colorado, the car will lift up in snow. It tows more than my Lexus GX. I drove it at 177MPH and it's amazing.
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Great 1st impression
ASK NJ, 04/22/2021
updated 04/28/2025
2021 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
9 of 15 people found this review helpful
Quality vehicle with too much technology to learn quickly. It's early since took delivery 2 weeks ago, but love the vehicle so far. Ride and quality build is impressive.
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5th MercedesBenz
Pbwarren, 06/02/2021
2021 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful
Love all the new features! It’s a computer on wheels!
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Delighted with Vehicle / Safety Features Superb
Doctor M, 10/13/2022
2021 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful
I have driven this vehicle for 22,000 miles and am absolutely delighted with it in every way. Comfort, Safety Features, Road-Worthiness all superb. Display interaction meeting driver's needs is second to none! Truly delighted with this vehicle
amazing car
Matt P, 07/02/2021
2021 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
3 of 4 people found this review helpful
Smooth ride. The safety package is a must buy, it is amazing.
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The best SUV
LM, 05/17/2021
2021 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
4 of 6 people found this review helpful
Interview the salesperson. See if that person is committed to giving A1 service. Ask the service people who is a great salesperson or go by recommendation.
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AMG version is amazing
David, 04/06/2021
2021 Mercedes-Benz GLE-Class GLE 350 4dr SUV (2.0L 4cyl Turbo 9A)
3 of 6 people found this review helpful
Super ride, full of technology
Only for car snobs who have to drive a German car
Houston driver, 01/01/2024
2021 Mercedes-Benz GLE-Class GLE 580 4MATIC 4dr SUV AWD (4.0L 8cyl Turbo gas/electric mild hybrid 9A)
2 of 4 people found this review helpful
Bought a 2021 GLE 580. The best thing about it was the engine -- extremely powerful turbo V8. Also the seating was comfortable with massager that also did the glutes, For some reason high-end audio was not available on the GLE ($90K car!). Now for the bad -- the windshield wipers make a horrible noise as they skipped over the glass and there was no way to fix. Some kind of glitch resulted in an error message that the camera was unavailable and the auto brake function was out, about 25% of the time while driving -- service just said "unable to replicate." Turned it in early on the lease and thank heaven the dealer gave me full market value so the car was basically free to own. Never buy a German car again.
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Not your Grandma's SUV
Tony, 07/15/2021
2021 Mercedes-Benz GLE-Class GLE 350 4dr SUV (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful
This car has all the safety features, comfort, and affordability that I choose to put my family in.
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Luxury at it's finest
Arpan, 06/06/2024
2021 Mercedes-Benz GLE-Class GLE 350 4dr SUV (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful
Outstanding vehicle, so comfortable, quiet!
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Elegant
Robert Spinney, 09/25/2024
2021 Mercedes-Benz GLE-Class GLE 350 4dr SUV (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful
Transmission and power could be better
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