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Used 2017 Mercedes-Benz GLC-Class Consumer Reviews

3.6 out of 5 stars
50 reviews

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2 out of 5 stars

Disappointed MercedesGLC owner

Vik, 12/28/2017
2017 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
9 of 10 people found this review helpful

I bought this car in April of 2017. 6 months later I am very disappointed with the car as a whole as I have had a multitude of issues. First, the car brakes began to squeal as soon as winter came around. The washer fluid was leaking into the back of the car which caused the antenna to fail and therefore my car fob stopped working.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Tires are a big problem in this vehicle

J Halvorson, 08/18/2018
2017 Mercedes-Benz GLC-Class AMG GLC 43 4dr SUV AWD (3.0L 6cyl Turbo 9A)
15 of 18 people found this review helpful

Mercedes messed up when they decided to put no spare tire in this high performance vehicle and then do not make the tires readily available when they need replacing. It is unthinkable that a car would be sold at a premium price that is basically worthless if you get a flat tire. I am dealing with this issue right now. This means you have to keep it in the city and hope for the best, because what happens if you find yourself in the middle of no where with no Mercedes dealer, or no way in hell to get a tire replacement? This is not acceptable, and should not be acceptable to a luxury car company. Fortunately, the dealers make loaner cars available, because it will take a week to get a replacement tire. They need to either stock tire replacements, or insure there is stock available. I get not having a spare tire, but I don’t get unavailability of replacements. This is a huge safety issue that needs to be addressed. Roadside Assist apparently will come to you, use some spray to plug the leak, and then inflate the tire for you. What if the leak cannot be plugged? I am waiting for my dealer to respond on the towing fees in this case - would I have to pay them? Then tow where? To the local gas station that cannot get a replacement tire for a week? This is a big problem that needs to be addressed. The vehicle is fun to drive, and the performance is very good, but to me the tire issue supersedes the performance. Also, I had better customer service from Lexus dealers than I have with Mercedes, but perhaps this is a testament to the exact dealer not Mercedes.

Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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2017 Mercedes-Benz GLC-Class for sale near you
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3 out of 5 stars

AMG and things no one told you

vicki montague, 12/29/2017
2017 Mercedes-Benz GLC-Class AMG GLC 43 4dr SUV AWD (3.0L 6cyl Turbo 9A)
11 of 13 people found this review helpful

We have just turned 5,000 miles and have been told we already need new tires. We have been experiencing horrible noises and grabbing when turning sharply. After our dealer checked it out for 2 days they claimed it was because of our tires and cold weather. However, we live in Houston,Tx where it is rarely cold and experienced these noises when it was 90 degrees outside. We are now putting 4 new tires on the vehicle because it seems we have no choice as they will not align it without new tires! We hope this fixes this, but we are more than upset that these expensive tires get only 5,000 miles before needing replacing. The dealer indicated we should have known that an AMG would need new tires frequently. Funny no one mentioned this when we were buying the car.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
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4 out of 5 stars

Infotainment issue

Mr Grind, 12/19/2020
2017 Mercedes-Benz GLC-Class AMG GLC 43 4dr SUV AWD (3.0L 6cyl Turbo 9A)
4 of 4 people found this review helpful

Great car this is my 4th Benz , good gas mileage, power when you need it , the problem I have with this car is the infotainment center, the command center works sometimes and not consistent in command, take it back to the dealership several times and is told that it works the way it should which is BS as I said it’s not my first Benz ,the other issue is the call log , it doesn’t display my contacts name, only the numbers and it’s works sometimes, otherwise great car in my opinion and I have a 2017

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Beware!! Do not buy!! A disappointment

Jay, 12/27/2018
2017 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
8 of 10 people found this review helpful

Breaks squeals loudly. I’ve had this car for a little over a year and I’m utterly disappointed!! Engine shut off while driving and no one can determine what’s causing it. It’s a big safety issue. Tires makes loud noise and I was told by dealership I need to replace them. I used to drive a Honda. Never had to replace tires until after 4 years and 19,000 miles. Do not waste your money on a Mercedes. It’s a luxurious car, nice and all but not worth the hassle.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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