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Used 2017 Mercedes-Benz GLC-Class Consumer Reviews

3.6 out of 5 stars
50 reviews

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Pros
Cons
4 out of 5 stars

Does the Important Stuff Well...

Dan G., 10/08/2017
2017 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
8 of 8 people found this review helpful

After 8 months, and 9K miles, I’m pleased to share that the GLC300 does most things very well. It is clearly a well-engineered machine that translates into an easy and satisfying driving experience. The 2.0, 4 cylinder turbo provides plenty of scoot when needed yet is refined in daily use, although MPG falls a bit short of expectations. While the ride is firmer with the standard suspension and 18” wheels than my personal preference, it certainly is not harsh, and holds the road well for more aggressive driving. The interior is a nice place to spend time, and exudes simple elegance with very comfortable front seats, great visibility, and a quiet cabin. The rear seats are very firm, and offer no adjustments, but with generous leg and head room, it is fine for occasional passengers. The rear storage with the seats up is on the small side for its class, however there is a large under floor rear compartment that compensates, providing usable and convenient storage. The misses with this vehicle for me relate to some of the technology. The MB “infotainment/navigation” system feels quite dated, and is awkward to use, although the audio quality from the upgraded sound system is very good. It is unimaginable that Apple Car Play and Android Auto are missing in a 2017 vehicle, yet it is not available. The MB app offers limited functionality compared to the competition, and seems to have about a 50% success rate in connecting to the vehicle. Finally, the optional “parktronic” parking assist system seldom successfully identifies an available parking space, and when it does, the system is difficult to use…save your money on this one. On the positive side, the optional “distronic plus” cruise control with steering assist is wonderful in stop and go traffic for semi-autonomous driving, and is convenient on the open highway as well. This is truly a game changer for those with frequent commutes in heavy traffic! The other safety related technology features (brake hold, blind spot warning, lane keeping assist, emergency braking) all seem to work well. This all said, the styling, performance, comfort and overall driving experience make the GLC a joy to own, and I look forward to driving it every day.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Wonderful ride

Ann, 11/02/2016
2017 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
18 of 20 people found this review helpful

I love this car. I wanted a car that would give me an elevated view of the road , as I am only 5'1 1/2". I have no trouble reaching all the controls. And there are several ways to control all the features, so once I figured out which were more convenient for me to use , the operation became smooth and easy (learning curve two days, and I'm older, and not a techie). The drivers seat is extremely comfortable. So buy it and enjoy it.

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

You read the praises, here's what's not so great.

Smokey100, 01/31/2017
2017 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
43 of 50 people found this review helpful

Over all the GLC is a terrific vehicle but it does have some flaws. In this review I'm going to focus on some of them. My GLC has the 19" wheels, when I go over a small pothole or small speed bump, the car really tosses you around. The car seems to be pushed around by the wind more than it should. The USB charging ports are in the center armrest storage compartment, there's no cutout for the cable to allow you to charge your phone while having it out. There's no real good place to keep coins. The GLK had a numeric keypad, which was helpful for phone calls. Now you have to use the navigation wheel to choose numbers. That's a P.I.A. when you call a business and have to enter numbers to get to the write extension. The backup camera has terrible, really terrible, low light resolution. Its image is very grainy, buzzy, and it seems that the frame rate is very low. My GLK's was much much better. There's a touch pad over the navigation wheel. To use the wheel you rest your hand on the pad. It's easy to accidentally change stations or selection when you move your hand. On my GLC, the sunglass storage compartment sticks when I open it, plus when I press it to open it, I sometimes hit one of the mBrace buttons by mistake. When I try to fill up the gas tank the gas pump keeps shutting off. I've tried about six different stations. There must be a design flaw in the inlet. Lastly, the mpg is just meh.

Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
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1 out of 5 stars

GLC300 HAS FAULTY AXLE WHICH BREAKS NEEDS RECALL

Ajay126, 04/23/2017
2017 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
35 of 41 people found this review helpful

Mercedes Benz GLC-300 2016 model has a serious axle breaking issue and the response from Mercedes Benz of Chantilly is pathetic, Me and my wife were going to Dulles airport on 5-Feb when axle of my brand new Mercedes broke in middle of road, had it been route 28, this would have caused a very serious accident for not only for us but Many others. Even after 2 months of rigorous follow up, all I am offered is a replacement vehicle with huge financial implication on me as GLC as of new purchase and for some time they offered loaner vehicle but that also is taken back and now this case is given to third party Stericycle to settle who will take 3~4 weeks to provide refund, I requested to know the cause of this defect so that others do not suffer but no explanation is provided. I am suffering from last 2 &1/2 months and would not recommend anyone to buy this car from Mercedes who claim to be the safest of all cars but it is not correct and also they do not care about customers. PLEASE DO NOT BUY THIS VEHICLE UNLESS YOU HAVE ASSURANCE FROM DEALER/MB REGARDING TREATMENT OF QUALITY ISSUES

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
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5 out of 5 stars

MB knows how to build a car

michael waatson, 12/07/2016
2017 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
15 of 17 people found this review helpful

This is the first Mercedes I have owned. The car is amazing with the details that MB though of building a car that is cheaper that the Honda Pilot fully loaded. This car has a lot of engineering safety, engineering comfort, and mechanical devices that simply say, please dive me and enjoy the ride you earned it. I went with the 4matic, sun roof in Jupiter red, beautiful color :) I don't know what material is used on the steering wheel but its soooo soft and I love the heated steering wheel too. The engineered has a 4 cylinder with a turbo which pushes 220 HP it accelerates at a amazing torque, love it. You can definitely see the German engineering under the hood. When sitting in the drivers seat, you look around, it looks like you have this amazing car that WRAPS YOU around and ready for take off, it amazing. I could go on and on about this car. Mercedes has done a spectacularly job to design a car that can be purchased for 43K, same price a the fully loaded Honda pilot. I have owned 6 Honda's but German Engineering kicks butt!!!! Sorry Honda you have a lot of work to catch up to this amazing CLA 300.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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