Used 2016 Mercedes-Benz GLC-Class Consumer Reviews
Used GLC-Class for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
MY Mercedes is an embarrassment
Rosanne, 02/26/2017
2016 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
26 of 29 people found this review helpful
The brakes screech when backing up. They are so loud that the neighbors don't want us to pull out early morning or evening. People complain we wake babies and make dogs bark. Dealership has been saying for months that Germany is working on a fix and parts are coming. Its been over six months no one call us back anymore. They did mention it is Motor Trends Car of the Year and they can't keep them in stock. Question... should they be selling them knowing this is a serious issues?!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
MB should be embarrassed - 6 mos old and regret!
lorri, 12/29/2016
2016 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
14 of 15 people found this review helpful
This is my first and likely my last MB! I did the research and ultimately decided on the GLC 4MATIC SUV (BMW X3 , Acura RDX and Audi Q5 were closely considered). The smooth ride, MB reputation, customer service (boy was I wrong!) and safety record sealed my decision. At 6 mos. old and only 3K miles on my car, the SCREECHING brakes are SO incredibly loud that I have switched cars with my husband. The brakes wake my young daughter up from a sound sleep as I am backing out of the garage in the morning. My neighbors and colleagues have asked multiple times, "What is wrong with your brand new car?" This is not a small squeak, but a screech that turns peoples heads! This is evidently a known problem to MB and they have no solution to date. My car is currently at the dealership for a 'temporary fix', which the service manager admitted will only put a brief bandaid on a larger problem that MB has yet to formally acknowledge to its high paying customers. No letter from MB. No phone call. No email. Nothing. Just me calling and complaining, with the dealership ultimately putting me on a waiting list for several weeks to have a temporary fix implemented. Sorry MB, but this lack of acknowledgement of a problem and disrespect is not going to earn you my loyalty. How do I know if the car is even safe to drive? MB - I'm very disappointed. I've waited a long time to purchase a brand new car that I've worked very hard for. Potential customers be warned and go with another option IMHO.
- Safety
- Performance
- Interior
- Comfort
2016 Mercedes-Benz GLC-Class for sale near you
3 of 17 listings
- GLC 300 4MATIC 4dr SUVMSRP: $18,99011 mi away
- GLC 300 4dr SUVMSRP: $17,99011 mi away
- GLC 300 4dr SUVMSRP: $20,59011 mi away
See all 17 listings
Great CUV/SUV
Shana Lardi, 09/14/2016
2016 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
12 of 13 people found this review helpful
My GLC300 is the 2017 model and this car is by far the best value in its class especially compared to Lexus 350, Audi Q5, Infiniti F35, & Volvo XC60. Pros: Smooth ride, nice handling and feels sporty especially with dynamic controls, roomy interior including decent backseat legroom for growing children, like the parking break option while waiting at light/traffic, good value for standard features and packages. moon roof is a great option, gas mileage and safety features a plus, and spacious cargo area. Cons: Infotainment system controls are ridiculously confusing and cumbersome, too many repetative knobs and features, if main screen was touchscreen it would make it much easier. Shifter, wipers, lights, & steering wheel adjustment are all on the steering column which takes a little getting used to and it sometimes feels a little clunky when accelerating from a dead stop. Overall, pros outweigh the cons and it is a nice looking vehicle.
- Performance
- Value
We too have the noisey brakes in reverse. fixed
daspenguin, 01/18/2017
updated 07/22/2019
2016 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
7 of 7 people found this review helpful
Great car. Quite. Interior is first rate. Ride is nicely flexible with program. Don't understand the squeak in the brakes in reverse. Squeky brakes fixed under recall. 32k on the car with no other issues. tires needed in the next 5k miles. Update: 45k on the car. New tires at 35k. Stamdard maintenance by an indy mechanic. A couple of recalls under warranty. Crankcase ventilation system fixed under warranty. It would have been expensive. Considering an extended warranty to defray future costs.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Satisfied
James, 02/28/2016
updated 09/14/2023
2016 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
31 of 37 people found this review helpful
My first Mercedes. I expected more and better technology. The mouse pad and control are difficult to use. I have come accustomed to the control knob. A touchscreen would still be 100 times better. Navigation has become easier to set up an address. Panoramic sunroof wind noise is so bad we do not use it. Front and rear cameras have limited view range. Sensors do not sound until you are right on an object. Accustomed to General Motors and Chrysler where rear camera range extends up and down the street when in reverse. Sensors also sound when another vehicle approaches; not the GLC300. Ride and handling are very good. Performance is good. Dealer, Cutler Bay, Florida, very bad in explaining accessories and technology. Pushed Lojack when MBrace (included with the vehicle) does the same thing in more areas of the country. I would not buy another vehicle from them or suggest the dealership to another person.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value