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Used 2020 Mercedes-Benz GLA-Class Consumer Reviews

4.3 out of 5 stars
37 reviews

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We have a limited number of reviews for the 2020 GLA-Class, so we've included reviews for other years of the GLA-Class since its last redesign.

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Pros
Cons
5 out of 5 stars

Loving my GLA!

GLA all the way!, 03/20/2020
2019 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
6 of 6 people found this review helpful

As an empty nester and obiviously going through mid life crisis - I thought that I would treat myself to a luxury vehicle. I've looked at the Lexus, BMW, Acura, and Benz. After reiviewing online extensively and seeing the GLA while out and about - I knew I had to proceed with the GLA. I view it as a crossover, but it's still considered and SUV. The comfort and luxury are definitely worth it. It drives smooth; but you have the choice on what mode you'd like to drive it in. Nothing gives me greater pleasure than driving while listening to my favorite tunes with the moonroof open. Not many European vehicles have the gas tank on the right, but this one does. It handles well in all seasons. It's a small yet mighty SUV with a powerful punch!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Major electrical issues

lamebenz, 04/22/2021
2019 Mercedes-Benz GLA-Class GLA 250 4dr SUV (2.0L 4cyl Turbo 7AM)
8 of 9 people found this review helpful

Major electrical issues - I owned my 2019 GLA 250/ for 3 years and it had major electrical issues the entire time. Once the steering column just stopped working and was electrical. Multiple times the display would just go gray today I'm having the vehicle towed because the electrical system wont turn off with the engine. I leased this car and im incredibly disapointed. I would be mad as hell if i had bought it.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Sexy little car

taigerl, 12/09/2018
2018 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
13 of 16 people found this review helpful

I love the way this car looks, I think it’s really the prettiest car on the road. Mine is midnight blue with white leather interior and it makes me smile every time I see it! I paid way more than the regular MSRP, I probably should have bargained a bit on the price but I was so excited about the car I didn’t bother. It has all the bells and whistles, very fun car and I feel incredibly safe in this thing. I feel like it knows when I want to turn, the handelling is almost intuitive it’s so smooth. It feels like it floats instead of drives and I would say it is way quieter than any car I have ever driven aside from a Prius. It took me a while to get used to the shifter, I kept using this instrument to signal instead of shift. Of course nothing happens when I do that, it’s all safe, just frustrating to get used to a shifter like this. It does have a few dash board rattles occasionally, not great for a car this expensive. But it’s usually only on rough pavement. It’s a lot smaller than it looks on the inside. Coming from driving a true mid sized suv this feels like a sedan. I leased it in case I would feel it’s too small for my daily needs, but really my only complaint is that I may want to get the AMG as I love speed and though this car is faster than any other 4 cycle coming from my previous car that was 264 hp this feels slow. Sport mode definitely helps a lot though and when I’m not feeling thrifty about gas consumption this definitely gives it a big boost!! My butt gets a little numb on long drives so I bought a gel cushion and that is definitely the way to go! Over all I give it 4 stars. For five it would need to be a little bigger (more head room), a little faster, and more padding on the seats. Everything else is pretty great, I’m very happy with it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

GLA 250 4Matic

RU02206, 10/15/2019
2019 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
7 of 8 people found this review helpful

I've owned this car for a little less than 1,000 miles. In that time, I've grown to really like the vehicle. There are many really good aspects to this car... the standard blind spot monitoring, forward collision prevention and power lift gate. The panoramic roof, sporty acceleration, upgraded sound system, key-less entry and key-less go really make it a fun car to drive and own. The big down side for me is the fact that the suspension seems to be rough over certain types of uneven pavement. In addition the wind and road noise at higher speeds could have been better tamped down. Those aspects prevent me from loving this car. Overall I'm satisfied with the purchase. Lots of fun to drive and own. It offers great utility with nice ground clearance and a respectable boot. I am averaging about 27.5 mpg overall.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great Car!

MGervais, 09/14/2020
updated 03/25/2025
2018 Mercedes-Benz GLA-Class GLA 250 4dr SUV (2.0L 4cyl Turbo 7AM)
4 of 4 people found this review helpful

Had been looking for particular MBZ and picked the GLA-250. I could not be more pleased; happy with this car. It's everything I wanted and expected from MBZ. No changes from last review, great car and reliable! No changes in my review, great car!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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