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Used 2020 Mercedes-Benz E-Class Consumer Reviews

4.4 out of 5 stars
59 reviews

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We have a limited number of reviews for the 2020 E-Class, so we've included reviews for other years of the E-Class since its last redesign.

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Pros
Cons
5 out of 5 stars

Best car ever!

Leadfoot, 12/27/2024
2019 Mercedes-Benz E-Class E 450 Luxury 4MATIC 4dr Wagon AWD (3.0L 6cyl Turbo 9A)
0 of 0 people found this review helpful

I loved this car so much I did something I swore I would never do. I bought another identical one, and it took a lot of doing, as they only brought about 2,000 per year to the US, and 500 were the luxury model (with a better suspension than the Sport), and I think 10% were blue. It looks great outside, but it's the inside that is special. With burl and all the trim is actual metal it feels more like a Bentley. Meanwhile with AWD, most of 400hp it really moves, and with Michelin Sport runflats (I can't feel a difference to our other '14 wagon with the same tire that is not a runflat) it sticks to the road. This car does everything better than any other car I've owned (other Volvo and MB wagons) and it actual does it better than I thought possible. Is it perfect? No. But the problems are tiny... filler flap stuck closed (warranty), GPS fights me a bit, and the doors won't hold open on an upslope (how bizarre is that??) and I mean the slope in my flat driveway. I'm 50 something and recently did two 8 hours days back to back with no issues to me or the car. Not even sore. I push them hard and they are stable and predictable. I've hauled 6 people, 4 people and more baggage than I could believe, 2 people and 8 - 100+ pound BMDogs , it does it all. If I had kids I would want a key that gives them half the HP, but that is the only change I can think of. Even the stereo is awesome, I hear those things you read about... the fire engine at 2:12 in track 6 of a Beatles song, etc. Things I could NEVER hear on my pretty nice home stereo. I admit I love wagons, and I have a pickup for when my life needs that. But I always CHOSE the wagon if I can. Oh, and our 2014 E350 wagon (did I mention I love wagons?) has 175,000 miles on it and the only repair was a wheel bearing, which I think was me doing crazy full throttle U-turns when I got it. Because there was no drama, just crazy traction and acceleration. I have no idea why they switched away from the Luxury model (do you really want an E class that rides worse?) or why the new ones don't have the sparkle tail lamps, or beige carpeting with beige seats, or.... so for me 2019 and it's manual gauges, sparkle tail lamps, beige carpet, 3rd row seat, and all the rest was perfect. Wait! The sunglass holder doesn't hold my wrap around sunglasses. (But the armrest and doors do)... how great is a car when you are resorting to taking about that to come up with a flaw?

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Perfection

Bretschger, 01/19/2025
2019 Mercedes-Benz E-Class E 450 Luxury 4MATIC 4dr Wagon AWD (3.0L 6cyl Turbo 9A)
0 of 0 people found this review helpful

I chose the e450 Wagon over an SUV because I have as much interior space as an SUV but a far more comfortable ride.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2020 Mercedes-Benz E-Class for sale near you
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5 out of 5 stars

Great car

G lambrow, 10/07/2021
updated 04/12/2022
2020 Mercedes-Benz E-Class AMG E 63 S 4dr Wagon AWD (4.0L 8cyl Turbo 9A)
0 of 0 people found this review helpful

This car is not as luxurious as the S63 but much more fun to drive. The ride is very harsh but the car handles extremely well and it is FAST.Traded a 2019 Porsche Panamera turbo in for it and I am glad I did. The downside is these cars are hard to get and are priced sinfully high.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

A very sexy little beast

Baby Lee, 06/12/2024
2020 Mercedes-Benz E-Class E 450 4MATIC 2dr Coupe AWD (3.0L 6cyl Turbo 9A)
0 of 0 people found this review helpful

The exterior was beautifully designed. It has an elegantly understated look from the steering wheel back. The front end is built for performance, and is crowned with the Mercedes emblem which always commands respect. Although I usually drive in "comfort" which is ordinary driving , like laying in a recliner enjoying a smoothe quiet drive. Quite sexy. But put it in "Sport " mode and your riding bare back on a cheetah as it hunkers down, grips the road and leaves anyone behind you looking a 1/2" tall in your rear view mirror! Always elegant and always ready to flex its muscles. Too bad I drive it like an old lady,lol! Driving is about relaxing to me. Although I did go 0 to 95 in just a few seconds the other day! Still trying to learn the Instrument panel. Loads of features! Seat massage, heating or cooling. The navigation takes a while to get use to, it's accurate, software needs to be upgraded for a more user friendly interface. The only con to this car is that the low profile tires are always getting bubbles or/or go flat easily if you potholes. So don't hit any, lol! I LOVE this car! And so will you.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Piece of Art

Coach Red, 07/19/2024
2020 Mercedes-Benz E-Class E 350 4dr Sedan (2.0L 4cyl Turbo 9A)
0 of 0 people found this review helpful

this is my 5th Benz and never cease to amaze!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

2020 AMG E53

Joe Mac, 10/29/2024
2020 Mercedes-Benz E-Class AMG E 53 4dr Sedan AWD (3.0L 6cyl Twincharger gas/electric mild hybrid 9A)
0 of 0 people found this review helpful

Awesome combination of luxury, sport, and fuel economy. Best interior in its class by a wide margin. Love this car.

Safety
5 out of 5 stars
Technology
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Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Complicated to the point of unsafe

George, 04/08/2021
2019 Mercedes-Benz E-Class E 450 Sport 4MATIC 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
0 of 3 people found this review helpful

The infotainment system is not very intuitive so I usually have it shut off. Once I was using the Nav system but because it was dark I wanted to shut off the 'TV' and just hear the audio cues. No dice. Turn off the tv, lose the audio. I ended up using Google Maps on my phone. Take a phone call and when you're done and hang up, the radio will be on. Go figure. Lots of menus and scrolling required. Would prefer 30 or more on/off switches so I could just put a piece of tape over the ones I don't use.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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3 out of 5 stars

2019 E450 Mercedes Benz convertible

janbcats3, 11/20/2021
2019 Mercedes-Benz E-Class E 450 4MATIC 2dr Convertible AWD (3.0L 6cyl Turbo 9A)
0 of 3 people found this review helpful

Really fun to drive and love the look of it, but the head rest was made for much taller people than I am. It hit the back of head making me tilt my head forward, tried lowering the seat and raising it. Salesman tried everything he could think of to make it hit in a better spot for me, but was very uncomfortable.

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5 out of 5 stars

Great Vehicle with Power & Style

Brian, 06/30/2020
updated 07/01/2021
2019 Mercedes-Benz E-Class E 300 Luxury 4dr Sedan (2.0L 4cyl Turbo 9A)
0 of 4 people found this review helpful

The E-300 is a great vehicle with power, style an very classy. I love this vehicle and enjoy driving it daily!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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