Used 2018 Mercedes-Benz E-Class Consumer Reviews
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DO NOT BUY - LEMON
First, it should be noted that I would never imagine having to write this. I am a medical director and have no hidden agenda by conveying this information; however, I must... I have NEVER been more dissatisfied with a product. I thought I was an AMG driver for life; however, since leasing my 2018 E63 SL AMG, the car has been a disaster! My radiator has literally "blown-up" on 3 separate occasions. Each time, the car was in the shop for over a month. Constantly told "radiator is on back order" which makes me think I am not the only one to have experienced this problem. Always occurs when driving on highway and somehow run over some small object (causing no damage to exterior of car); then "check coolant/engine" light comes on and within minutes car shuts down. Now, most recently, my car was determined to be a Total loss from Progressive insurance after something kicked-up on highway through driver/rear tire - did so much damage to undercarriage that car was totaled. To clarify, NO external damage to car. I am convinced there is a flaw with this year/model. Prior to this car, I drove a 2016 E63 SL AMG and never had a problem. Mercedes cut weight between models in attempt to make faster and in the process removed the previously placed protection to underside/undercarriage. The final conclusion of an independent investigation conducted by Progressive Insurance was that "Mercedes made a horrible car never intended to drive on California's highways". I have also never been treated in such a horrendous matter as by AMG/Mercedes Customer Service/Executive Care team. Please share similar issues with this year/model. - Former AMG-for-life driver.
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MB no!
After owning eight (yes, 8) Mercedes Benz vehicles I am incredibly unhappy and will never go back to this brand. From day one, after taking delivery to today 2 /12 years later, the navigation traffic overlay has not worked consistently. The Command system itself is terrible... slow sluggish and unreliable. The Apps for remote start, unlocking, etc. have never worked. The car is beautiful, comfortable and great to drive but when you pay $60K for a car you expect to have everything work well. So much for MB billing this as the most "technologically advanced car on the road. The dealer has done everything they can and says, "the problem is between MBUSA and AT&T or Sirius." The most aggravating thing is that, after multiple calls to MBUSA you can't get to anyone who will help. Customer service reps are of no help. I have asked twice for a CS manager to call me, no one calls back. Thirty-four years and 8 vehicles gets you this kind of poor product and bad customer service. Meanwhile, the technology in a Toyota or a Subaru performs beautifully. Disgusting.
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- E 400 4MATIC CoupeMSRP: $30,99813 mi away
- E 400 4MATIC CoupeMSRP: $29,22215 mi away
- E 400 CoupeMSRP: $31,998In-stock online
Very nice, but too much tech
I had a 2015 E350 and now a 2018 E300. The older V6 was very slightly faster, while the new four-cylinder is about 4 MPG more fuel efficient. Both cars are equally smooth, with the four-cylinder slightly quieter. This engine with the 9 speed is NOT a downgrade from the previous V6 with 7 speed. The older car just felt a bit more solid. Closing the doors felt like sealing a bank vault, where the new one has lost some of that experience. Still, the new car is quieter going down the road and other than the sound of closing the doors it just feels more expensive. The new one has A LOT of tech. My car has the premium 3 package and I love the head-up display and the self driving features. The 13 speaker Burmester audio is a bit better than the 9 speaker Harmann-Kardon in the old car, but I preferred the navigation and phone interface (with an actual full phone keypad) on the older model. The new seats are about equal to the old ones, meaning supremely comfortable for any drive long or short. I drive roughly 50,000 miles per year, and short of springing for an S class (not worth the money with all those miles) I just can't imagine a better car. I mostly drive on the highway, and the feeling of safety, comfort and control of an E class Mercedes-Benz is the best possible in a car of this size. All-in-all, I see this E300 as a very nice upgrade, but like anything, there were some aspects of the previous model that I preferred. *** Update 8/19/21 *** I just sold this car last week with approximately 90,000 miles on the clock. In the two years I owned it, 80,000 of those miles were mine and the car was very comfortable and reliable the entire time. There were a few glitches, mostly in the electronics, but never once was I left stranded or anything more than mildly inconvenienced (center screen blacking out and rebooting was the worst of it). All-in-all, this car was better than the previous generation in most ways, and as an added bonus it returned incredible fuel economy (30 MPG at 85 MPH).
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2018 AMG E43
I am in love with this car, you have to remember that is a sport’s car, suspension is on the stiff side of it, Pzero tires makes it more sporty, mine came with 20’s I would imagine if you get the 19’s inch rims and different tires the ride would be a lot better, the car comes configure if you will to take corners and go fast, Luxury is not left behind on this car, I would say is a mini S Class. Great car I recommend it.
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Terrific but a bit shoddy in spots
About three months into a lease with this car (my first-ever leased vehicle), and it is simultaneously magnificent and disappointing. Gorgeous interior, endless gizmos, pretty effective aircap system, but a bit lacking in the fit-and-finish department. Front seat carpeting delaminating and certain body panels not fitted up to the usual E-class standard. I feel good driving it, though, and my wife, its principal driver, is ecstatic about it. A good buy for the money (these days), but I expect future iterations of the same generation will improve a bit on certain things.