Lease end on 2014 E350, like the car and decided to purchase the 2016 E400. Love the E400 for the speed and all the options, love the massage seat. Solid car and no problem. Go for the E400, the price difference to E350 is not much.
Decent car and works great for what it's required for.. would have appreciated if MB had paid more attention to sound insulation . esp. after driving a V8 GL 450 gor the past few years, this seems to have a lot more road noise. The heatinga nd cooling seem to take a lot of time to kick in when compared to other luxury brands
Everything you always wanted in a great driving machine, but riddled with confusing controls. Navigation system overly complicated and difficult to use. Sound system has not on/off button. You can silence it, but it's not easy. MBrace is supposed to work for in car WiFi. Had the car for 6 months and still doesn't work. Trial period now run out. I live far from a dealer and they say I have to go there to fix it. Meanwhile no more trial period. So that's out. But, of course, MBrace keeps calling and sending emails trying to sell me subscription services. NOT.... until they show me it can actually work. Passenger seats sit low in the chassis and make it a bit clumsy to get in and out.... and I'm not a weakling. Final negative is the "eco" fuel saving mode. It turns the motor off every time you stop and keep your foot on the brake. Then it automatically starts the car again when you hit the accelerator. Supposed to save fuel and put the car in a better "mileage" category. The system can not be permanently shut off, and it comes on automatically every time you start the car. Giant pain. Having said all this it's a nice driving and handling touring vehicle with all the blood and guts of a tough German luxury vehicle.... and it's quite comfortable. Don't think I would buy another one of this exact year and model.
I bought my 2016 E350 after looking at several luxury makes. The ride, comfort, and features of the car were far superior to any others in its price class. However, an issue with the air conditioning has made owning this vehicle extremely frustrating, and unhappy about my decision to purchase a Mercedes, along with frustration and anger at their response. Here's the issue I'm having -- with no pattern, rhyme or reason, and with no warning, the two air vents on either side of the steering wheel stop blowing cold air, and bring in hot, recirculated air, for about 5-10 seconds. It's a noticeable sensation, and very unpleasant, especially when driving in 98-degree heat! I've brought the car to the dealership three times, leaving it there for a week at a time, and they say they have been "unable to duplicate" the issue. Since this occurs on a non-regular basis, obviously they're not driving it enough to have it occur when they're driving it! I finally contacted Mercedes-Benz USA, and got this explanation from the rep -- "if the dealership can't find a problem, then your vehicle is operating the way it was engineered to do." Please don't insult my intelligence and tell me that a $56,000 vehicle is supposed to have the air conditioning blow hot air through the driver's side vents whenever it chooses! I am going to give them one more chance this week -- supposedly a "technical specialist" is coming to look at it -- and then I'm going to file a claim under the Florida "Lemon Law." This may be an unusual issue, but there needs to be a resolution -- which, in my opinion, is either fix my vehicle correctly, or give me a purchase credit, minus the miles I've driven it, for a new vehicle. What was supposed to be a pleasurable experience in my Mercedes has turned into a big problem. If anyone else out there has had this issue, please post about it! Thank you!