2004 Mercedes-Benz E-Class Consumer Review: Beware of Mercedes Warranty

2004 Mercedes-Benz E-Class - Consumer Review

Average Consumer Rating

211 Total Reviews

E320 Sedan (3.2L V6 5-speed Automatic)

Build Quality
Reliability Value
Beware of Mercedes Warranty
By Brit in Dallas on


2004 Mercedes-Benz E-Class E320 Rwd 4dr Sedan (3.2L 6cyl 5A)


I bought a new (2004) E320 Sedan with
Appearance and Luxury packages. It's
very stylish but has been in the shop
way too often. The air conditioning
(horrible smell) which Mercedes was
reluctant to correct first time stunk.
Mercedes - simply flushing the system
does not work - it needs to be
replaced. Worse was to follow - the
Mercedes Dealership damaged my
computer during yet another visit to
the shop (brakes recall) and it was
replaced with a used part. Yes, a USED
PART on a new car. I called Mercedes
USA and was referred me to my new car
warranty which gives them the option
to do just that - replace parts with
used or reconditioned ones. How cheap
can you get Mercedes?

Best Features

Great looking inside and out. Well equipped.

Worst Features

Need I say more - improve your Warranty, Mercedes. Whoever heard of a company with the repute of Mercedes Benz being reluctant to fix an air conditioning stench first time when they're clearly aware of this common fault. And used parts for new? Come on. No wonder you're losing market share.
Recommend (0) (0)

Are you the author of this review?

Update Your Review
Report it
Comments (0) Post a Comment
Post a Comment

You must be signed in to post a comment.


Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display

Write Consumer Reviews

Write Consumer Reviews

Write a review and rate your own car.