Beware of Mercedes Warranty
By Brit in Dallas on
Vehicle2004 Mercedes-Benz E-Class E320 Rwd 4dr Sedan (3.2L 6cyl 5A)
ReviewI bought a new (2004) E320 Sedan with
Appearance and Luxury packages. It's
very stylish but has been in the shop
way too often. The air conditioning
(horrible smell) which Mercedes was
reluctant to correct first time stunk.
Mercedes - simply flushing the system
does not work - it needs to be
replaced. Worse was to follow - the
Mercedes Dealership damaged my
computer during yet another visit to
the shop (brakes recall) and it was
replaced with a used part. Yes, a USED
PART on a new car. I called Mercedes
USA and was referred me to my new car
warranty which gives them the option
to do just that - replace parts with
used or reconditioned ones. How cheap
can you get Mercedes?
Best FeaturesGreat looking inside and out. Well equipped.
Worst FeaturesNeed I say more - improve your Warranty, Mercedes. Whoever heard of a company with the repute of Mercedes Benz being reluctant to fix an air conditioning stench first time when they're clearly aware of this common fault. And used parts for new? Come on. No wonder you're losing market share.
Comments (0) Post a Comment
You must be signed in to post a comment.