Used 2018 Mercedes-Benz CLS-Class Consumer Reviews
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Very Solid Car
I have now had my CLS for three years and it has been terrific. I love it and would certainly buy another, but there is no need because my current CLS is like new.
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Deceptive advertising
Under key standard features it say hands free blue tooth interface. This is not the case. With even the upgrade number one you can not make voice command dialing. The hands free part is a joke. They expect you to spin knobs or scroll buttons on the wheel why you are driving which is not possible. Read the part under build your car, it really is a scam. My E class had the voice dialing in the number 1 upgrade. This car is 15,000 dollars more then the E class and does not have the standard features of my wife's new Malibu. Second issue even when you buy the M-Brace you can not get directions down loaded to your car. You had to buy upgrade number 2. There is no way for you to know that based on their web site. My last 4 Cadillac's this was standard stuff more then 10 years ago. Now that I got stuck with a car I do not find functional there is no way to change out the control head that offers this option at any cost. I have had the car for 2 years now; the sound system is marginal the sound is not very deep and it is not very loud if you like it that way. The navigation screen looks like it is glued to the dashboard and voice recognition for navigation use is terrible. Cadillac had a pause button on the radio and I miss that feature. The gas peddle can be a little hard to grab at times. My dealership promised valet support for service which they discontinued after I bought the car. The dealership is far away and that promised support was a reason for buying. For $80,000 there seems to be a lot more value in other cars. There is a new version coming out in the fall. If there is an early lease buy out I may consider it if not I will try another brand.
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- CLS 550 SedanMSRP: $23,49011 mi away
- AMG CLS 63 S SedanMSRP: $34,99525 mi away
- CLS 550 SedanMSRP: $31,900209 mi away
Taming the Beast
This is a car of many faces -- some delightful and others worthy of terror. At startup, the engine rumbles and moans indicating the true nature of the car you're about to drive. In the comfort setting the car is more serene, quiet, and fun to cruise around curvy roads. As you progress thru the driving modes you feel the level of power, tightness, braking and suspension steadily increase like some caged animal being prodded.
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Chinese parts
Just had 6 essential relays replaced all from China. The car has been in the MB shop for two weeks now trying to find other problems. Never had a brand new car not start. THis problem has brought to light that MB probably has chinese parts splattered all over. So why does this car cost so much? Germans think they can out engineer bad parts. Hardly. I will not but another MB. Over priced for cheap parts - and they still fail no matter how well the design.
Constantly in shop
Will not purchase another Mercedes. This is always in shop, 1 sensor or another, compressor that lifts car quit, lucky under warranty. New tires bubbled with bleb. My mother and sister getting rid of theirs.
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