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Used 2013 Mercedes-Benz CLS-Class Consumer Reviews

4.5 out of 5 stars
26 reviews

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We have a limited number of reviews for the 2013 CLS-Class, so we've included reviews for other years of the CLS-Class since its last redesign.

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Pros
Cons
5 out of 5 stars

Bought Used CPO 2012 CLS63 Perf Model Jan 2016

Alan, 06/22/2016
2012 Mercedes-Benz CLS-Class CLS63 AMG 4dr Sedan (5.5L 8cyl Turbo 7A)
27 of 27 people found this review helpful

I bought a 2012 CLS63 CPO used in January 2016 with 40,000 miles. Paid less than half the cost of a new one and felt I got a good deal. The vehicle looked like new and runs great. In June 2016 I drove from Los Angeles, CA to Cary NC. No problems or issues during the trip and averaged 24.5 mpg. They say that "there is no replacement for displacement" and I found that out to be true. I extensively used the Distronics adaptive cruise control to control the speed and had no loss of speed going over the mountains or accelerating up on ramps. I am happy with my purchase of this vehicle, especially because the price of a new one would be beyond my budget and paying the depreciated price made owning an AMG affordable.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.63 out of 5 stars

One of the Best Latest Efforts From Benz

4maticbenz, 11/12/2011
2012 Mercedes-Benz CLS-Class CLS550 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 7A)
26 of 27 people found this review helpful

This car has got it all: style, comfort, sportiness, oppulence, neck-snapping performance, build quality that reminds me of 1990's Mercedes, and the safety and security of AWD. I get countless compliments and stares while driving the car and the interior styling is quite impressive as well. Even with the airmatic suspension set in sport mode and the transmission engaged in its sport setting, everything is just buttery smooth. It's truely an outstanding car.

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5 out of 5 stars

Emotionally engaging, visually pleasing, and viscerally stunning

drbcr, 02/04/2012
2012 Mercedes-Benz CLS-Class CLS550 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 7A)
25 of 26 people found this review helpful

The safety features of a car are an important consideration for me. I decided to look into BMW, Audi and Mercedes. Currently, BMW does not offer a car that competes in this class (perhaps the 5 series Gran Turismo?) I was able to test drive the M-B CLS 4matic and the Audi A7. Audi did seem to have a sportier feel to it. Both cars have a wide array of technology and safety features, but M-B believes in taking a more pro-active role in terms of safety (Active Blind Spot Assist/Active Lane-Keeping Assist). The sensual sheet metal, safety features, exclusivity, and twin turbo 4.6L V8 with 4matic sold me on the M-B. I had no idea that a car could be so interactive, functional, & beautiful.

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4.88 out of 5 stars

Without qualification of any kind it is absolutely the best car I have ever owned.

fordicci, 12/10/2012
2012 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
14 of 14 people found this review helpful

Handles and responds like a much smaller car. Comfort of a large sedan with the power of a sports car. Everything about this car is outstanding.

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5 out of 5 stars

Best Car I have Ever Owned

travisesq, 03/12/2012
2012 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
28 of 30 people found this review helpful

I purchased this car two days ago, in palladium silver and black interior. So the only disclaimer for this review is that I have driven the car a total of 150 miles. Having owned several different models of Mercedes (including a 2011 E350, that I traded for this car), as well as BMWs and Porsches, I can honestly say that this is the finest vehicle I have ever driven. Power is more than abundant. Steering and handling are perfection. Exterior and interior build quality and styling give me goose bumps. Buy this car if you can.

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5 out of 5 stars

Smartly Delivers Mutually Exclusive Qualities

rhut, 08/01/2012
2012 Mercedes-Benz CLS-Class CLS550 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 7A)
20 of 21 people found this review helpful

luxurious ride yet sharp handling, smooth and powerful yet efficient engine, efficient all wheel drive, craftmanship and styling; Incredible engineering achievement that grows on you with every mile and challenging road traveled; able to deliver traditionally mutually exclusive qualities: adaptive air suspension gives you flat cornering and sports car like reflexes with an S-class like ride quality; biturbo V8 engine pulls, revs, and hangs at the throttle like a sports car engine yet delivers routinely real world 28 mpg on spirited long distance highway/country road driving in a 4wheel drive 4200 pound car; the most impressive Mercedes in a generation !

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5 out of 5 stars

CLS 550 4 Matic AMG

Claude O'Connor, 02/24/2016
updated 02/27/2017
2012 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
12 of 12 people found this review helpful

Styling is superb. Car does not get dated with age. Performance is fantastic for a 4 door sedan! Update after 5 years of ownership...car still turns heads but some quirky electronics issues with various programs are starting to lessen my experience with the CLS.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Proud owner of '13 CLS 550

pedalmetal, 04/08/2013
2013 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
17 of 18 people found this review helpful

I have to say that this is one fine automobile! It is an orgasmic experience-wow! The handling,power,linear lineage,interior layout and exceptional craftsmanship to detail is wonderful. I have read some reviews that mention that the rear seats and headroom are a negative-really?! I bought this car for myself and my wife-I could care less about the comfort of the rear passengers-take a cab! The features that jump out at me are the side bolsters, passive massage, COMMAND features, Lane Assist option, raw power and acceleration. I work in auto sales with a competitor, but after reviewing this vehicle for 2 years, I had to have it. I may be looking for a new job, but this baby is worth it!

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5 out of 5 stars

New level Benzing

clsowner, 11/10/2011
2012 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
21 of 23 people found this review helpful

I came out of an E500 and got into the 2012 CLS 550 and there is no comparison from the power to the technology I'm very impressed. I temporarily flirted with leaving mercedes and going with the maserati, or porsche panamera, but am thoroughly glad I saved the money (funny saying that about a mercedes) and went with the CLS. My only drawback is I have a newborn and didn't fully consider the crampness of the backseat especially with the rear entertainment system, which makes it very difficult to put her huge car seat in and out of the car, but that's my problem. Overall in comparison to my e500 there is none, this is new level Benzing at it's finest from bumper to bumper

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5 out of 5 stars

Spots performance

Craig Lawrence, 03/14/2017
2013 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
9 of 9 people found this review helpful

If your looking for 4 doors but also want a sports car performance you cant do any better than a mercedes CLS. The bi turbo V8 will give you all you can handel and then some.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.75 out of 5 stars

CLS 550s

aradeff, 12/30/2011
2012 Mercedes-Benz CLS-Class CLS550 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 7A)
8 of 8 people found this review helpful

I have owned Jags,Cadillacs and MB's. The last three 2005 Clk 550' 2008 Cls 500'20011Cls 550 and now 2012 Cls 550 after hitting a deer. This is the best car I have ever driven.Power is incredible and it draws people wherever we go. I may never change. Averaged 22.7 on a trip to NYC.

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5 out of 5 stars

Love this car

allan, 10/26/2018
2012 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
8 of 8 people found this review helpful

I bought this car from the original owner, it is the limited launch edition with some extras that make it stand out. Other that servicing there have been no other cost. I have had Sl's and Sclass, but this car combines both the sports car and the sedan together in one. It is super fast and nimble. I think it is the best value in the Mercedes lineup

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Fun, Spirited and Sexy with Raw Emotional Driving

CLS550 , 12/22/2019
2012 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
8 of 8 people found this review helpful

The CLS550 has great, wonderful, excellent power, and in sport mode provides excellent handling. Economy mode is for a lack of a better word "boring" to drive, with poor feedback and loose steering, for the added benefit of fuel economy. Speaking of fuel economy, it was easy to obtain high 20s low 30s on the highway in economy or sport, however I could easily see low teens or less for spirited town driving in sport mode. Like 6-9 MPG, as monitored by the cars fuel consumption, for stop and go. Happily traded the poor fuel for the fun factor. Probably getting around 14 MPG average around town driving, but I mash the peddle a lot. It is.. a twin turbo V8! Quite easy, to hit 80's 90's and 100's with a simple mash on the peddle. However it never feels quite so fast, so an unexpected ticket is very possible. 85 MPH feels like 50-55 MPH for reference. The air suspension is wonderful, and provides an excellent ride on all road surfaces. The body is beautiful, and cabin materials are excellent. Excellent sound dampening glass and other materials make the cabin a wonderful, and quiet place to be. Power and acceleration is smooth and quiet or ferocious and muscle car like if needed. Your choice at the press of a button. The acceleration comes on very controlled and increases quickly as a refined experience vs head and neck slap acceleration in other sports cars. The ceramic breaks are great for stopping, but always left the rims dirty even after a few miles. A constant battle to keep the front rims clean, from the ceramic dust. Breaking could be improved upon, with the available power and torque, and weight of the car. 4150 lbs to bring to a standstill is no easy task for any engineer, and MB does a good job here. The active bolstering in the drivers seat took a few days to get use to, however it has become one of my favorite features. I would highly recommend this feature. Excellent traction in the 2 wheel drive for the most part considering the HP, its impressive, however probably would have preferred the 4matic with all of the ponies. Have only lost traction a few times and I drive it hard most of the time, as its exhilarating. On as side note, I test drove a CLS450 and the fun factor was completely absent. DO NOT GET A CLS450 VS 550. Honestly I still get excited every time I get behind the wheel of the 550, the fun factor is always present. The sound system Harman Kardon is good for a factory system, however the base was not as strong as preferred, and a after market sub and amp was required. H.K. reproduces music with excellent high end fidelity, but the low end was missing the needed punch. The active adaptive headlamps are amazing. Bright, clean light better than any vehicle I've owned. A real treat. Seating is comfortable and supportive, and the drivers seat has the add on active bolstering, extra positioning, and massage. The massage function is weak, but will stimulate on a longer drive. Like a massage chair, not excellent, but better than nothing. Excellent heating, and average cooling for the seats with optioned add on. I wish the cooling seats function was better. Our 2012 KIA optima was better. All materials are otherwise excellent. Great leather, wood, aluminum. All balanced and fitted well with no poor craftsmanship or rattles or squeaks even after 50k and 8 years. Only complaints; on the early models the cruise control arm is above the turn signal arm position. This was addressed a few year after 2012, but it still throws me as the driver. Both arms are similar in position and location and it is easy to mistake one for the other. Also the backup camera and screen color is less than desirable for the quality of car with a 90's yellow feel that was replaced in the 2014 model infotainment upgrade. I switched mine to night mode to avoid seeing it. Cant stand the yellow hue. Its probably my biggest complaint, along with the side mirrors do not fold in. For a $85,000 car the mirrors should power fold and the display should be more realistic. I've seen better in most every other 2012 vehicle including a KIA optima. Trunk space is tight. Not quite as much room as one would think looking at the vehicle size. A few suitcases, but not much more. Overall a beautiful fun vehicle to drive. Always, fun. Sporty but classy too. Built well with excellent materials, fits and finishes. Room for improvement on the 2012 model; power folding mirrors, back up display color, more power and base with the factory stereo, and change the positioning of the turn and cruise arms. Otherwise an outstanding vehicle, with most issues addressed in future models. I would highly recommend this vehicle, and really enjoy seeing the 2015/2016 model with some body style upgrades and problem solving for original areas of improvement. Great quality and reliability after 8 years with zero repairs and only factory scheduled maintenance. I love my CLS550.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Love The Car 2013 CLS550

Phil, 12/13/2015
updated 12/27/2021
2013 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
22 of 25 people found this review helpful

Three weeks ago I traded in my 2009 SL550 for this car (2013 CLS550). I had some initial concerns that I would miss my SL, a car I liked very much. I like the CLS so much I haven't spent one minute missing the SL. The CLS is very quiet, luxurious, comfortable, powerful and handles well. It drives smaller than it is, in fact, while it is physically larger than my SL, it doesn't it feel it to me. I am looking forward to a long term, trouble free, relationship with my CLS550. It's now been one year since I wrote my original review. I have to say I'm still very happy with my CLS 550. No longer Owen the vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

CLS 550 4 Matic

Theo Thomas, 08/28/2015
updated 02/29/2016
2013 Mercedes-Benz CLS-Class CLS550 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 7A)
12 of 13 people found this review helpful

I purchased a 2013 CLS550 (4matic). This vehicle is really fun to drive. As mentioned in various reviews the disappointments are the back up camera has not guidelines, the passenger doesn't have seat massagers, the side mirrors do not fold and the PARKTRONIC engage at speeds below 20 MPH. The Parktronics feature is great however it seems to periodically stick. The engine performs as commanded. The engine does has a speed limiter feature the limits the top speed to 133MPH (160 shown on the dashboard).

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Another flawless car

John R, 01/16/2022
2012 Mercedes-Benz CLS-Class CLS550 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 7A)
7 of 7 people found this review helpful

Being a fan of this particular W218, I ordered new with every option available, including a Designo package. Back then, the Designo wasn’t very prominent but I wanted the very best, this class had to offer. To this day with only 45k miles, it’s never been in the shop for a single issue. It’s been serviced and had only OEM MO replacement tires. It’s never had to have aligned or brakes or any physical damage whatsoever. It’s as perfect as the day I picked it up. I find that people are always asking, did I get it? I find cars today aren’t pretty or sexy. Most people buy SUV’s because they are sheep. I buy cars that are art and inspire emotion. Most of these are just basic and most of them don’t last. I usually trade every 2-3 years but I haven’t found anything I like as well. As amazing as the new technology is on the never versions, they are not esthetically pleasing. It’s hard to find one even 9 years later, (unless you buy a 63) that cost 96k. This was an S Class with youth. I even had the engine tuned to put out almost 650hp. I couldn’t have ever asked for a mow beautifully designed of better built car. I hear people complain about build quality or cheap materials but unless you buy the upper end, you’ll get what you pay for. To me, it’s all in how you maintain and keep your cars. They are like children, you raise them properly and you’ll have a good person, you raise them poorly, (or to the “best of your ability”) and you have nothing but trouble and disappointment.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

3 Stars

Dan, 05/10/2019
2013 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
18 of 23 people found this review helpful

Car is stunning, inside and out. It is powerful, fun, and got me a lot of compliments. I owned the vehicle for 15 months, and, in that time, had 3 sets of tires on the vehicle (in approximately 18000 miles). Pirelli, Michelin, and Firestone Indy 500’s. Car left me stranded twice after hitting minor road inconsistencies, completely destroying multiple tires and cracking/denting rims. Both times I was going under 40 MPH. Wheels and tires are not cheap... Each time, I watched tons of cars pass me, hitting the same pothole and cruising on by. Unfortunately, this is not only a dangerous but incredibly frustrating and inconvenient. I traded in the car, lost a bunch of money, and got something I don’t have anxiety driving anymore. My buddy’s mom said she had the same issue (same exact vehicle) and switched out as well. I would recommend the vehicle if you live somewhere where the roads are perfectly maintained, if such a place exists. It’s unfortunate, because I have no other complaints about the vehicle at all. Just a heads up, watch out for any inconsistencies in the road!

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4.88 out of 5 stars

best sedan/coupe I've driven

hgoldstein, 12/30/2012
2013 Mercedes-Benz CLS-Class CLS550 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 7A)
23 of 30 people found this review helpful

Tested the Audi s7, BMW 6, Jaguar and then clearly decided on the CLS 4 matic. Incredible design inside and out. Perfect driving in terms of handling, pick up and comfort. Keep getting compliments almost every time I take it for a drive. Could hardly recommend it more highly.

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4.25 out of 5 stars

Beautiful but a little fragile

adm77450, 05/02/2013
2013 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
15 of 19 people found this review helpful

Overall very pleased with the CLS. Looks to kill. Really makes a statement. However, does not handle rough roads very well especially with the AMG tire and rim package. Glad I bought the road hazard coverage.

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5 out of 5 stars

Sporty and classy

DT Angeles, 11/19/2020
2013 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
4 of 4 people found this review helpful

Very sporty and classy. Give a two door coupe feel but with the convenience of having back seats and a pretty big trunk

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Hold on to your ankles

J.R., 03/09/2017
2012 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
13 of 21 people found this review helpful

Everyone knows that owning a Mercedes-Benz is a costly ordeal. But my experience went even deeper into my pockets. For the first 3 to 4 years the car was solid! No real mechanical issues. Only the yearly maintenance, tires, and a fuel pump which warranty covered. Within 3 months of the warranty running out the whole air suspension went out. (1400.00 repair dealer cost) 2 months later power steering pump goes (700 repair dealer cost) Within the next visit I needed new pads/rotors. (1500 repair dealer cost) Then upon trying to sell/trade the vehicle in the resale value is less then HALF of what I bought the car for! On top of that my particular model has a recall that has no repair yet so not even Mercedes Benz dealerships will take the car for a trade in. For that kind of money the service is unacceptable. Don't mind spending good money for a quality product. I just believe they don't make one anymore.

Performance
5 out of 5 stars
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4.63 out of 5 stars

Great car but missing a few things.

hbv2020, 02/16/2013
2013 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
6 of 16 people found this review helpful

I have driven my 2013 CLS550 for about one thousand miles. This is my first Mercedes, my previous care being a 2010 Hyundai Genesis. I must say that I am not sure the CLS is worth twice the cost of the Genesis. Here are a few annoyances I have found so far. The exterior rear view mirrors do not fold. That option is only available in Canada. The back up camera has no guide lines. The rear seat passengers can regulate the air flow but cannot change the temperature. Admittedly the CLS has much more power than the Genesis, but it is not easy to regulate. The accelerator seems like an on/off switch, which is not easily regulated for steady acceleration.

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5 out of 5 stars

OMG

GDH, 01/19/2023
2012 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
1 of 1 people found this review helpful

I came late to this vehicle, but I am more than wowed by the beauty and power this car has...I recently added a RennTech HHT ECU upgrade that has dramatically awakened the motor in this car!!!...This car has a look for business and power for pure motoring pleasure...Well Done Mercedes!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Purchase mistake

Al Gruen, 01/02/2016
updated 07/05/2017
2013 Mercedes-Benz CLS-Class CLS550 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 7A)
11 of 40 people found this review helpful

To mention only the most salient points. Visibility for making a left turn is downright dangerous, because of the limited view. The Sport or Comfort choice has no noticeable difference. No place to leave sunglasses for easy access. Battery had to be replaced after 1000 miles Drivers arm rest had to be replaced after 2 years 10,000 miles. The navigation screen tilt invites the sunshine which blinds the screen Seat upholstery is hard and causes pain to a user after a half hour. Rear view camera has a fisheye undesirable lens. A highly questionable technology when turning off the monitor it turns off everything such as the telephone etc. When starting the engine, it roars like a lion for several minutes. I don't like the car and am deeply disappointed in its convoluted in the dashboard located information systems. You need to crawl under dashport to find various switches LEFT TURN VISIBI:ITY< IMPOSSIBLE- DANGEROUS. I would never purchase this car again. AMEN Except for exterior design, the is the worst car I have ever owned

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Pricy

Lex, 06/12/2020
2013 Mercedes-Benz CLS-Class CLS550 4dr Sedan (4.7L 8cyl Turbo 7A)
4 of 14 people found this review helpful

Don’t know if it’s worth the dollar after mileage is up

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Rocket Ship with All the Luxury Features

Steve Mesh, 11/14/2019
2012 Mercedes-Benz CLS-Class CLS550 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 7A)
1 of 2 people found this review helpful

It handle like it us on rails. Styling is classic. Still looks awesome after 7 years. Black wheels are a must. Great road car. Has 4 bucket seats. Cooled seats are a must.

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