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Used 2021 Mercedes-Benz C-Class Consumer Reviews

4.3 out of 5 stars
31 reviews

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We have a limited number of reviews for the 2021 C-Class, so we've included reviews for other years of the C-Class since its last redesign.

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Pros
Cons
3 out of 5 stars

A letdown from the W204

ADW, 05/14/2021
2021 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
15 of 25 people found this review helpful

I currently own a 2014 C300 4Matic, and it has been a fantastic car in almost every way. Last week I was given a 2021 loaner from the dealer while some maintenance was done on my car, and I have to say, it was a very mixed bag. I really, really hate the turbo 4 engine - it's noisy and seems gutless; I think they overly rely on the transmission to keep the driver in a reasonable power band, but the transmission seems to be over-thinking its mission, sometimes hanging onto revs way too long and clunking down gears without grace. The interior is, of course, very nice, and it all has a very Mercedes-like feeling until you start driving. I think it would be much easier to score this car higher if the price was more reasonable, though there is a lot of tech in the car. Ultimately, a 4 banger is a 4 banger, no matter how nice the packaging. My advice to used car shoppers: look long and hard at the 2012-2014 V6 C300 before you buy one of these. There are a lot of them around and they are built like tanks.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Great car

Sam, 01/05/2020
2020 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
6 of 9 people found this review helpful

This is our first Mercedes Benz. We love the new gas mileage, the features and the performance. Great quality

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2021 Mercedes-Benz C-Class for sale near you
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5 out of 5 stars

My wife Benz

DC, 11/19/2021
updated 06/10/2022
2020 Mercedes-Benz C-Class C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful

Fun car, responsive and quality built. We love the look and feel of Mercedes. Still a great car after 2 years & 10K miles.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

My First Mercedes

Kar in Texas, 05/06/2020
2020 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful

Formerly drove Jaguar S and Lincoln MKZ...Really enjoying THIS 2020 C 300

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Bad suspension not comfortable

Louis, 07/04/2020
2020 Mercedes-Benz C-Class AMG C 63 S 4dr Sedan (4.0L 8cyl Turbo 9A)
15 of 28 people found this review helpful

This car feels as if you drive an army truck. The confort mode of the c43 sedan is the same at sport, the suspension is so stiff, beware. Not a car you want if you spend your days on the road

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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