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Used 2019 Mercedes-Benz C-Class Consumer Reviews

4.4 out of 5 stars
40 reviews

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We have a limited number of reviews for the 2019 C-Class, so we've included reviews for other years of the C-Class since its last redesign.

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Pros
Cons
3 out of 5 stars

Good, not great

Drisin, 08/03/2019
2019 Mercedes-Benz C-Class AMG C 43 2dr Convertible AWD (3.0L 6cyl Turbo 9A)
21 of 29 people found this review helpful

I've had the C43 AMG Cabriolet for just over a month, coming off of an Audi S7 lease. Some things are great – the cabriolet with the airscarf and rear wind screen, and the headlights are awesome. Acceleration in Sport+ is great, the handling is tight. Some things are annoying, but I can live with them – no heated steering wheel (thought that would be standard on a luxury car nowadays), no trunk release button on the trunk itself (every time I want to open the trunk I have to either look for the key button or pull the lever inside the car), wobbly and noisy windshield wipers that looks very cheap, no separate locking “beep” rather than the car’s horn (my daughter’s Honda Fit does that, but not in a luxury car), gas mileage worse than the V-8 450hp S7 I had. Wish I could program the Comfort mode to make it a bit more sporty – it’s very unresponsive with acceleration. I’ve set the Individual mode, but since it’s not the default setting, I have to always switch it on. Again, these are annoying, but nothing major. Maybe things Mercedes should be working on. Some things if I had known, I wouldn’t have leased this car – most notably the standard leather and Alcantara seats are terribly uncomfortable and cause me back pain within 5 minutes of being in the car (I typically don't have any back pain). I’ve tried numerous adjustments including the lumbar supports and nothing works. This is really a problem for me. The ride with comfort mode is still extremely stiff, feeling every bump in the road and makes the back pain even worse. Also there are no parking sensors. I thought this was standard on all luxury cars now and didn’t even look to see if the car had it. There is a backup camera so you can watch yourself back into another car - it's very difficult to tell how much room is between the car and whatever is behind it. And with the cab top up and the rear headrests, you have very little visibility if you try to just do the old-fashioned head turn to look out the back. So all in all, I’m somewhat disappointed with the car, especially the seats. Of course, coming off of an Audi S7 doesn't make it any easier, but I guess I’ll have to find some seat cushions or something to help for the next 3 years and enjoy the cab on those nice sunny days.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Run as fast as you can !!!!!!!

Andy, 06/01/2018
updated 07/13/2020
2018 Mercedes-Benz C-Class C 300 2dr Convertible (2.0L 4cyl Turbo 9A)
35 of 53 people found this review helpful

It is gorgeous, stunning, thumbs up.... An admirer said “It is so sexy”... nothing not to like. It is overall a very good car, but, base engine can’t get out of its own way, must leave the transmission in Sport Plus just to be safe. My previous 2014 E350 gets the same mpg ..... very sad.... The 9 speed transmission is as graceful as a bull in a china shop... not smooth at all. Shifts hard. The rest of the car is all Mercedes. The quality of fit and finish is impeccable. The interior is a work of art. The lines, slopes contours are so attractive. The car really is incredible in that Mercedes way.... The car bases at $51,000, with vinyl interior, aka “MB-Tex”, and no navigation.... When one options up the base car, Package 2, upgraded wheels, metallic paint, amg package, and leather interior (1,600.00) now it’s $62,000.00. I bought it used with 200 miles, so a deep discount... My thoughts are Mercedes needs to go back to their roots “build it and they will come”. They are stuck just wanting to compete with everyone else. I’ve owned Mercedes for over 20 years, and I’m not certain there will be a next... Writing an update 18,500 miles into ownership, which will be over in 2 days.... when I pick up my new BMW... A piston “blew” at 18,000 miles ( motor rebuild), ride is horrible, interior starting to rattle, and just very disappointed in Mercedes Benz.... after 8 Mercedes (all new) since 1994 I’m leaving the brand... The positive is the warranty and dealer did a great job, no issues...

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2019 Mercedes-Benz C-Class for sale near you
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3 out of 5 stars

Average cars

Marty Lombardi, 07/13/2021
2019 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
3 of 3 people found this review helpful

Very average cars for all that money. Have owed serval and tight inside. Reasonably reliable but costly to repair. .

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

A great tool to get you from A to B

Yiding Sun, 07/11/2019
2019 Mercedes-Benz C-Class AMG C 43 4dr Sedan AWD (3.0L 6cyl Turbo 9A)
15 of 22 people found this review helpful

The reason for us to get a car is as simple as a tool to transport you from A point to B point. At least that's what I thought. And the C43 is surely doing a pretty good job. I have been driving the car for half a year and I have to admit that my decision to choose the 43 instead of the 300 is probably the best choice I made in my life. The engine generating 385 hp is way more than enough for everyday you but holding a potential. I enjoy driving the car in back roads in Sport+ mode. There's barely any turbo lag and the steering feels better than the BMW 335i. Suspension is solid, a little bit stiff but you'll enjoy it. The building quality is slightly poor for the car. In the past 6 month, a front collision sensor and a power tailgate motor have been replaced. Strong wind got me a dent on the Speaker and also one speaker has been misplaced since I took delivery of the car. The interior just doesn't feel solid as it suppose to be. The material used in the standard spec can not be called as high quality. Gladly the optional leather upholstery and MB-Tex dash board was equipped on my car. So general feels nice. The tires were complained a lot. For a car with nearly 400 hp. A 225/245 width for the tires are a bit too narrow which caused the car to slide a lot on the dry roads. The so called AMG 4matic just can not let the driver feels as confident as the normal 4 matic in snowy or rainy conditions. Treat the car as the highest spec C Class, and you'll love it. If you want an actual AMG, get the CLA 45.

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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5 out of 5 stars

Luxury

John, 11/17/2019
2018 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
9 of 13 people found this review helpful

Smooth, quiet ride as expected from Mercedes. Traded in a 2008 C 300 with 149,000 miles, expecting at least as much from this one.

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