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Used 2013 Mercedes-Benz C-Class Consumer Reviews

4.2 out of 5 stars
50 reviews

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Cons
2 out of 5 stars

Water pump failure at 22,000 miles!

JasonH, 09/06/2016
2013 Mercedes-Benz C-Class C300 Sport 4MATIC 4dr Sedan AWD (3.5L 6cyl 7A)
6 of 7 people found this review helpful

Coolant was leaking out of the car of the weekend. Dealer was able to get me in fairly quickly. Turns out the water pump has to be replaced on a vehicle with 22,000 miles. I have owned Dodges, Mitsubishi, Mazda, and Nissan and never had a part like that go out at such low mileage. Side airbag sensor in the drivers seat also needed to be replaced during the first month of owning. Quality German engineering huh. At least it was covered under warranty and I got a lender. Guess I expected more from Mercedes.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Motor blew after 82000 miles.

C V, 05/24/2016
2013 Mercedes-Benz C-Class C300 Sport 4MATIC 4dr Sedan AWD (3.5L 6cyl 7A)
11 of 15 people found this review helpful

My motor blew after 82000 miles. Heck of a time getting dealer service. Nav is impossible to use. Interior can be really loud. Would not buy again.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

100% bank vault mercedes @ 1/2 price of an "S"

mitchellrowe, 01/08/2013
2013 Mercedes-Benz C-Class C300 Luxury 4MATIC 4dr Sedan AWD (3.5L 6cyl 7A)
9 of 12 people found this review helpful

when you shut any of the 4 doors , you hear thump . solid , like carved out of a block of steel . just like the old days . the 2013 V6 is the 350 used in the "E" car that is de tuned to 248 hp (up alot from 2012) grey mb tex ( just wipe it with a damp cloth ) maple wood , hot auto xmission with 2 modes , harmon kardon 510 watt radio ( harmon makes the levinson lexus radio upgrade ) , weather band , 6 cd , am/fm HD. light package ( xenons) with auto high beams (xenon ) , fogs (front&rear) . memory seats (3 settings) , ford down rear seat - makes giant trunk , navigation runs perfect , lane change and blind spots monitors are superb . bluetooth , tire monitor tells which tire ( 4 monitors )

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4 out of 5 stars

A good car!

J.B., 12/17/2021
updated 12/20/2022
2013 Mercedes-Benz C-Class C300 Sport 4MATIC 4dr Sedan AWD (3.5L 6cyl 7A)
3 of 3 people found this review helpful

I bought it in 2016 (used) and have put 60K+ miles on it, and it's been reasonably trouble free; besides regular servicing, the driver's side inside door opener broke a couple of times, I had to replace a broken power steering pump around 70k miles, and that's about it. This is one they built well.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Nightmare warranty issues

06mustang, 10/27/2013
updated 11/06/2019
2013 Mercedes-Benz C-Class C250 Sport 4dr Sedan (1.8L 4cyl Turbo 7A)
16 of 24 people found this review helpful

Updated after 7 years/60k miles... I've always loved MB, and so have many friends and family. From the first drive off the lot, the car pulled strongly to the right. I've owned and driven many types of cars/trucks. I've never experienced one this bad, and it was a MB and brand new. Unfortunately, the nightmare became reality when I went from one dealership to another and racked up more miles driving to dealerships in the LA area just trying to get it fixed under warranty. Compared to the newer C series (w205), which I've driven plenty of times for various reasons, I always wind up preferring mine (w204) I could see people who are in the market for an entry level luxury car to enjoy the newer C series, but what I like about mine is the sporty suspension and handling from the factory, much more than the 3 series BMWfrom 2012-2013 years (the icon of 'sport luxury). Aside from the nightmare of dealing with all the horrible dealers, due to that alignment/suspension issue, the car itself is great. The nearest two dealers in Orange County, CA (Long Beach and Fletcher Jones/Newport Beach) are OK AT BEST. I used to normally go to Laguna Niguel for peace of mind with issues (maintenance, questions) but on my last trip, they left the oil filter loose and i spilled 4 quarts all over the 405 driving home...no apology, no flatbed as promised to tow, no shame from Laguna Niguel...just when i was ready to buy a gle450. I would warn fiscally conserative people to be wary of buying a used one. 1. it could be a former loaner, which all MB dealers have. 2. they are always a mystery. 3. German cars are very sophisticated and designed to be expensive post-warranty. Worst part, MB dealerships are brutal and crude unless you wear blinders and dont care about money...especially after a vehicle sale. Guess thats why people lease more tham buy.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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