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Used 2022 Mazda CX-9 Consumer Reviews

4.2 out of 5 stars
52 reviews

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We have a limited number of reviews for the 2022 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.

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Pros
Cons
4 out of 5 stars

Excellent Mix of Sporty & Luxury

Mazda Newcomer, 08/21/2022
2022 Mazda CX-9 Sport 4dr SUV AWD (2.5L 4cyl Turbo 6A)
3 of 4 people found this review helpful

Bought the Sport model during covid when there was only the Touring and Sport models available. LOVE the cloth seats (NOT a leather fan), but black shows EVERYTHING. If you have a pet, or live on a dirt road black cloth seats will not be your best choice. The Sport model handles really well (I take corners a bit fast sometimes and it handles beautifully) with luxury feel, but what I wouldn't give to have the Touring PLUS trim level (which I noticed car mags kept mentioning was the best value, and I would agree), as it adds heated steering wheel, keyless entry, memory seats (hubby drives this car too, and its making me crazy changing seat settings and mirrors). What really sold us on this car other than its great attributes is that ALL of Mazda's safety offerings (except for one) are on ALL their cars. That spoke volumes to us. We couldn't find any other car company that offered all the safety features without going to expensive, high trim levels. The other is that the reliability ratings were just slightly higher than Toyota. Mazda it appears has jumped to the top for reliability. I'd rather cut off my left arm than have to take a vehicle in for a repair, as I pay good money for reliability, not problems. This definitely got our attention. Good job Mazda!

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5 out of 5 stars

Luxury alternative - $20k less expensive

busydad1, 06/24/2021
2021 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
7 of 12 people found this review helpful

Traded in a 2018 lease of CX-9 Touring with Premium. The signature is so much nicer and the 360 camera, heated and cooled seats and overall quality and design compete with luxury models like Acura MDX, Lincoln, Volvo and yes even BMW, Audi and Mercedes (I've owned or leased most if not all of these brands - right now our other car is a Mercedes). The car itself is great but where Mazda fails is the dealer experience. The sales process is like a used car deal and the support falls short. When I picked up my car, it was missing a bumper black cap and a second key. 4 weeks later I'm still waiting. But to put $20k in my pocket, I'll put up with it. The car is well worth the price.

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2 out of 5 stars

It is a nice ride...as long as the engine works

KT, 09/12/2022
2022 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
11 of 20 people found this review helpful

It drives great! It is one of the nicer, affordable alternatives to German cars. However, the engine tends to break down around 80-100K miles (search the web!). It is a known issue and Mazda does nothing about it. If you do not have warranty coverage, you are looking at an ~8K engine replacement. The infotainment system is another joke; also a known issue! I like the brand, owned many Mazda, but this one is bad.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

My Cx-9

Dave, 09/23/2021
updated 09/26/2022
2021 Mazda CX-9 Touring 4dr SUV (2.5L 4cyl Turbo 6A)
4 of 7 people found this review helpful

Car is an excellent all around SUV , across the board it excels. I would recommend spending time with the car salesman getting a thorough understanding on how the infotainment system works.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Mamas jitney

Farmboy, 06/28/2022
2022 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
3 of 5 people found this review helpful

Drives like a dream, very quiet. Comfortable and looks great.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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