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Used 2022 Mazda CX-9 Consumer Reviews

4.2 out of 5 stars
52 reviews

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We have a limited number of reviews for the 2022 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.

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Pros
Cons
2 out of 5 stars

A wolf in sheep's clothing

Eddie, 11/18/2022
2022 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
19 of 27 people found this review helpful

I have a 2022 Signature, and am currently 7 months into ownership. The short comings of this car are plentiful, so I’ll start with the positives. Upon first entering, you’ll be impressed by the seating material, the large screen, and the soft touches over the panels. That first drive, you’ll notice a surprisingly smooth ride, a quiet interior and a torque kick that might make you smirk. The shiny black panels sell into that luxury environment. On paper, the offerings are similar to driving a luxury car, but Mazda has done such a poor job at execution that you could find yourself often frustrated. The quiet ride doesn't last. Rattles have already developed. Gas mileage is horrible. Range anxiety is going to be top of mind given their decision to use 3 of the 6 meters in the dash to measure fuel range. The Bose system is pretty good, and you'll never forget you have a Bose because their decision to place a reflective trim around the tweeter on the dash will ALWAYS reflect - day and night. The heated steering wheel heats strictly at the 3 and 9 positions, with some warmth spilling over to 2, 4, 8 and 10. That would be acceptable, except that 3 and 9 are taken up by the steering wheel pillars. No previous car I've own with heated steering warmed up so little of the steering. The rear hatch opens way too low at its highest setting. At 6ft tall - I'm often hitting my head on it. This is my first large SUV, previously own mid to compact - and none opened so low. The adaptive cruise control lacks the ability to check beyond the set range - making it so that you can't trust it to slow down in time when catching up to traffic. The adaptive headlights jiggle in their housing. When going to a Mazda Service Center - I was told the bouncing around is "by design". So is the nausea that it could induce I suppose? The nice black panels around the interior scuff easily. Very easily. I owned 2 cars previous to this that also had that - and those scuffed up easily too, but what is going on in this CX-9 is on a different level of delicacy. When shopping, the CX-9 wasn't in my top 5. But after researching it, and finding out it was among the highest in reliability, as well as all the offerings it had - on paper, I had to take a look. I was impressed after my first drive. What I didn't know is that it's reliability has less to do with it not being problematic, but that service centers won't fix things or will attribute problems to being "normal behavior". Worse is that the features that put it on par with the luxury brands are not executed as well as, you know - luxury brands. It's all thrown in there almost to appear competitive, and get you to walk out with it. Months into it, after putting some miles and time into it - you'll witness the real personality of the CX-9 - its list of shortcomings would be 3x as long as a list of it's features. My opinion - move on to the next car on your list.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

The most reliable Range Rover is the CX9!

Darren C, 11/20/2022
2021 Mazda CX-9 Carbon Edition 4dr SUV (2.5L 4cyl Turbo 6A)
3 of 3 people found this review helpful

I bought the Kuro (carbon) edition here in Canada. Excellent vehicle. Zero issues in 18 months of care free driving. Handles excellent, sporty and practical. Very stylish. Rear third row is really for kids ((I never use it and it is always folded down). Reasonably priced when compared to the likes of Range Rover, BMW etc. The infotainment is a bit slow on turning on the car and can be a bit clunky but otherwise it’s fine. The black interior surfaces are dust magnets. Would definitely buy another Mazda. I was an Honda guy, but Mazda have surpassed them. Zoom, Zoom.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2022 Mazda CX-9 for sale near you
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3 out of 5 stars

good so far....

Armando, 04/29/2023
2021 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
4 of 5 people found this review helpful

We got our Mazda back in June of 2021, we loved all the features although we dont use them as much but any how i feel its time to write a review about how my suv has performed. We fell in love with our Suv because it was the only 4 cyl vehicle with a 3rd row, everyone else had a 6 cyl suv and well the kia sorrento was out of the question due to shortages and Covid. Anyhow, my suv has about 67k miles, yes we drive a lot, and so i tried to change the spark plugs and i guess the dealer does not have anything as of 4/ 21/23 and I have also noticed that the automatic folding mirrors began to fail, so now only one of them folds properly, on top of that I also noticed the burning of engine oil, yes we top it off but after another few thousand miles its back to low, and no there are no leaks because I have a pan under my suv, so I must have an extra container of engine oil. To be honest, it has been a great Suv but i think its time for something new and for the price we paid, about $55k, I am certain I can find something much better with a panoramic sunroof and more engine power for less money.

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5 out of 5 stars

Mazda cx9

Jose, 02/04/2022
2022 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
6 of 9 people found this review helpful

I love my new cx9

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Just bought the last model of the CR-9

FireStation46 , 01/19/2022
2022 Mazda CX-9 Sport 4dr SUV AWD (2.5L 4cyl Turbo 6A)
8 of 13 people found this review helpful

Hard negotiations. I refused the $3k the dealer added for pretty useless add-ins. Got it below MSRP. Got it as it rolled off the delivery truck. $33k all-in for the Sports Edition. Old style gas cap and to open you have to hit the switch under the steering wheel, the Chevy Equinox was a better system. You have to hit the key fob’s little side button to open and unlock the car unlike the easy Equinox keyless feature. Hard to see the open/lock buttons. Sirius/XM not available at this level vehicle. I got the app stream to my IPhone cheaper than the Equinox set up. Roomy, powerful for a 4 cylinder. Getting 21 MPG. Nice 3rd row gives more passenger space than the Equinox, room for the twins baby seats.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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