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Used 2022 Mazda CX-9 Consumer Reviews

4.2 out of 5 stars
52 reviews

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We have a limited number of reviews for the 2022 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.

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Pros
Cons
1 out of 5 stars

Great vehicle with a terrible flaw

G, 08/21/2022
2021 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
35 of 40 people found this review helpful

Purchased a 2021 CX9 Signature, Soul Red Paint, Parchment Napa Leather. Vehicle had a good build quality and looked really good. Also drove very nice, but the safety features were useless, blind spot and lane departure warning were not accurate, the collision mitigation or brake assist rarely worked. The 360 camera quality was amazing. But all those perks are overshadowed by the terrible flaw which is the Turbo Engine problem burning oil. Every 3500-4000 miles the vehicle would run out of oil, Mazda is aware of the problem and their solution is to top off the oil. They are currently being sued for refusing to repair the valve stem defect in their engines, they are probably topping off the engine with oil until the vehicle warranty runs out so the customer is liable to pay out of pocket. Hopefully they lose the lawsuit and are forced to repair their fault engines. Will never buy another Mazda, a shame since the car looked good and rode well.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

2.5L Turbo Burns oil

Jim W, 08/07/2022
2022 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
28 of 32 people found this review helpful

Loved our CX-9 until it started burning a quart of oil between oil changes. No leaks just burning oil. Dealer won’t acknowledge there is a service bulletin saying Mazda doesn’t have a fix. Had to trade it out once it started misfiring and violent shaking when driving (probably due to oil entering combustion and affecting spark plugs). Beware of Mazda not acknowledging the problem.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Great driving dynamics with unreal suspension

Harry, 09/24/2021
2021 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
15 of 17 people found this review helpful

I just bought a 2021 Mazda CX9 signature series so this is just my opinion having driven many cars over the years last 37 years, from American cars to foreign cars I’m strictly at a Japanese guy’cause of their Reliability so I’m biased here. I own a 2016 Mazda CX5 bought used. I prefer the Mazda strictly because their suspension and their ride quality and having owned Toyotas and Hondas for most of my life I purchased the 2016 Mazda CX5 with 43,000 miles on it over the last 4 years and put over 97k miles on it and has been repair free minus maintenance. I usually purchase based out of three facts for vehicles. The first one is the suspension and ride quality of the vehicle the second one is the amenities inside and out the third one is what the vehicle looks like. In my opinion the 2021 Mazda CX9 signature has all the amenities I was looking for minus the panoramic roof which I would like to have seen in the vehicle so that is a letdown. The car comes with Soft Napa leather interior is great with stitching on the sides of the seats. The soft touch material inside and the aluminum and the wood trim not sure if it’s real or not makes the vehicle look quite nice. The biggest Fact of this vehicle is how Mazda can maintain such a nice sport ride without compromising what the car feesl like on pot holed ridden streets. The drive quality and the way it takes on rough city or rough town streets. I hate the way Hondas and Acura’s feel. I own an Acura RLX and on smooth roads, it drives really nice, but on pot holed USA streets, you can feel it in the cabin as well the car feels like it’s a tank. The Toyota is much nicer on the road, but the cheapness even on the platinum editions feels well, cheap. The second facet of the Mazda is how the seats feel and how nice the second row captain’s chairs are Which are also Napa leather with stitching. The seats feel like they hug and contour you. However this vehicle is really not for very large people as it could be kind of tight feeling inside that cabin. I’m 5,11 and 190lbs and have no issues, as I sit in the seat. I don’t have my body fat that goes over the seat so for me it’s comfortable and form fitting. However the seat is not that large to accommodate kind of heavy set folks. The last is the cars looks awesome and I think personally better than its biggest rival the Highlander. I came very close to buying the 2021 Hybrid Highlander, and when I found it was a 4cly and people complaining how uncomfortable the seats were, I said NO WAY. I owned a 2010 Highlander limited and that vehicles seats were just outright TOUGH TO SIT ON. If you have enough butt cushion than that would not have been an issue. As I as hardly any butt it was a difficult 10 years of ownership. I have the 2021 cx-9 soul red signature model and under the sun, the cars paint job looks like it comes from 100k car price point. Phenomenal.. I love this new car and would recommend it highly.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Fun SUV for enthusiastic drivers

Geo, 04/18/2022
updated 12/22/2022
2021 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
29 of 35 people found this review helpful

I think it is time for me to give my review on my Cx9. I got the touring with the premium package and I think at this trim level it has all what you need. I’m not into all this new technology like lane keep assist or collision braking, etc. I like to drive my car. The only feature I found helpful is blind spot. I only had it for a year and I haven’t had a single problem which is expected from a new vehicle. Well, this is what I think about the Cx9, it’s a great SUV with great driving dynamics and going through curvy roads drives like a dream. Has a very nice torquee engine with enough HP. It has that zoom zoom from Mazda. In terms of reliability I can’t really comment on that since I only had the car for a year and only 12,000 miles on it. The 2.5 turbo engine is pretty new and there is not a long record to called it reliable. This is my 1st Mazda and I’m really happy with my purchase. I hope it last a long time that’s how good and fun this SUV is that you don’t want it to died. Interior is really luxurious and well built. Only thing about this SUV is not for someone who is 6’ or more In my case I’m only 5’6 so is perfect. Mazda is coming a long way and has made some great progressed since they separate from ford . I hope their cars are reliable in the long run and make costumer want to keep purchasing from Mazda. Their cars are fun to drive and I hope they don’t change that. Test drive one and make a decision and by the way the 4 stars is only because I don’t know how reliable this vehicle will be in the long run. I’ll keep updating in the future and I hope only to say positive things about This nice SUV. Update 12/21/2022 I traded in my Mazda CX9 after 18 months the car started burning too much oil. I know that turbo engines do that but this was too much. Oil change was done every 5k and after a month the oil looked black and level was low. The car only had 17k miles on it and I think having this kind of problem with such a new car is unacceptable. Mazda has a big issue with this engine and the non-turbo engine does not get exempt from this issue. This was my first Mazda and I’m disappointed and I just had a feeling this was not going to be a reliable car. Not even my 200k miles toyota Corolla burns oil like that and oil is always clean. Mazda should focus more on reliability rather than luxury. For me reliability comes first. Sadly all car companies are focusing more on technology and luxury rather than reliability. Toyota still makes some reliable cars but not all. So just do just research before making your decision.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

CX-9 is the perfect fit.

Tommy, 08/09/2021
2021 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
6 of 6 people found this review helpful

The Mazda CX-9 offers a great mix of luxury, features and driving dynamics to make it the perfect fit for a family wanting to downsize but still needing 3 row flexibility on occasion. The CX-9 is a bit smaller than some of its closest competitors but makes up for lost space with excellent materials and fit and finish. You will be hard pressed to find another three row SUV that offers anything close to the CX-9’s driving experience and features without spending thousands more.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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